This comprehensive guide to tween library services begins with a developmental description of this ever-changing group and offers practical advice about materials and programming. Criteria are provided for categorizing books, music, movies and magazines as appropriate for tweens, with special attention given to the reluctant reader. The authors discuss how to determine where tween services fit within the broader spectrum of youth services, and how to provide support for them. Information on marketing and outreach to tweens and their adults completes this essential guide.

Here are YALSA's answers to what advocacy is and isn't, what it takes to be an effective advocate for teens, how to practice advocacy skills and techniques, how to be a day-to-day advocate for teens, and how to set up a succesful long-term library teen services advocacy initiative. Front-line public and school librarians working in young adult services will find the volume useful as they will be able to use the information included every day to successfully advocate with administrators, colleagues, community members, and government officials. You get examples of advocacy campaigns from inside and outside of the library world that demonstrate basic principles of successful advocacy efforts, and you will learn to navigate the barriers of time and funding.

Need to amp up teen services, but you’re short on time or not sure where to start? Teen Services 101: A Practical Guide for Busy Library Staff provides useful information that will help staff put together a basic teen services program with minimal time and hassle. The author, Megan Fink, along with contributions from Maria Kramer, provides practical tips and instructions on how to build core teen services into the overall library program. Whether you’re a new teen services librarian, or staff in a one person library, this how-to guide on teen services can help you effectively serve teen patrons. Let’s face it, teens are sometimes overlooked by libraries when it comes to services and programs. However, there are over 42 million teens in the US, which makes them a sizeable and important demographic to serve. Many of today’s teens are struggling. More are living in poverty than before and nearly 7,000 teens drop out of high school per day. By setting aside some time to increase your library’s focus on teens, you will be providing a vital service and positioning your library as an indispensable part of the community. The resources and information in this book can help you achieve that.

We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, brings these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning the six key principles of trauma-informed care; characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers; how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests; delivery models that empower patrons; advice on balancing free speech on campus with students’ need for safety; how appropriate furniture arrangement can help people suffering from PTSD feel safe; guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and self-assessment tools to support change toward trauma-responsive library services.

Finally, a single volume that comprehensively introduces and addresses the most pressing issues and opportunities in young adult (teen) library services. Perpetually in the shadow of service to children, and historically riven by fractious relationships between public and school libraries, young adult services continue to suffer inadequacies and inequities of all kinds. Consequently, this area of specialization remains without the capacity to build the institutional, political, cultural, or professional influence needed to grow and develop beyond ritual and repetition. Young Adult Services: Challenges and Opportunities (COYAS) begins to address these inequities by preparing professionals. In COYAS, LIS youth services instructors, especially those in the United States and Canada, will find a single, broad, and diverse engagement with scholars and acknowledged experts on the most pressing issues confronting YA services today. Students at both graduate and undergraduate levels will benefit from the field-tested topics delivered through accessible treatments. Practicing YA (and youth) librarians will appreciate the support and evidence-based analysis they likely found lacking in their MLIS programs. Earnest youth advocates will value the pursuit of issues beyond cliché and perpetual “crash course” entry-level conversations. In addition, instructors and students will both value the brevity of concisely focused chapters, sectional introductions, as well as the study guide questions that conclude each chapter. Content areas include history and critical engagement with foundational concepts in YA services, current practices regarding challenges and opportunities, as well as forward leaning issues for future development of the field. COYAS will ultimately empower librarians in delivering professional-grade information services to improve the quality of young people’s experience in this important cultural institution.

Notable teen experts and stellar practitioners from across the country explain why library service to adolescents in this age range is so important, and how you can enhance your collection and services to accommodate and win over this important group. Topics range from understanding adolescent informational needs and building and promoting a winning collection, to creating programs with tween appeal. Contributors include Sheila B. Anderson, James Rosinia, Deb Taylor, Robyn Lupa, and Kristine Mahood. Brimming with valuable insights and fresh ideas, as well as nuts and bolts directions, this is a must read for all librarians who work with young adolescents. If someone is described as a young adult, what image comes to mind? In fact, a young adult can be a twelve-year-old middle-schooler or a high school graduate. Libraries have traditionally offered a variety programs and services for YAs, and although more emphasis has been given to serving teens in recent years, little has been done to distinguish between groups within the category, and meet the specific developmental needs of this broad range of library users. This collection complements Anderson's previous collection, Serving Older Teens, by focusing on the needs of tweens and young teens, ages 11-14. This is the age range when many young people stop using the library and lose interest in reading. Notable teen experts and stellar practitioners from across the country explain why service to adolescents in this age range is so important, and how you can enhance your collection and services to accommodate and win over this important group. Topics range from understanding adolescent informational needs and building and promoting a winning collection, to creating programs with tween appeal. Contributors include Sheila Anderson, James Rosinia, Deb Taylor, Robyn Lupa, Brenda Hager and Kristine Mahood. Brimming with valuable insights and fresh ideas, as well as nuts and bolts directions, this is a must read for all librarians who work with young adolescents.

Trained library support staff play a critical role in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. As part of the Library Support Staff Series, this updated edition will guide the LSS to be able to: Understand the mission and role of the library in its community Be familiar with the ethics and values of the profession, including those of the Library Bill of Rights, the ALA Code of Ethics, freedom of information, confidentiality of library records and privacy issues Know the responsibility and relationships among library departments Practice the basic principles of circulation, including interlibrary loan; current cataloging and classification systems; and acquisitions and collection development policies. Understand how libraries are governed and funded within their organizations or government structures Realize the value of cooperation to enhance services Practice quality customer service Communicate and promote the library’s values and services Recognize and respond to diversity in user needs

Libraries can define their service goals to better serve and empower teen girls. This book shows how you can make a difference in your community by establishing partnerships with organizations, offering developmentally appropriate programming, and providing timely reader's advisory services tailored to this population. A short history of girl power, collection development guidelines, library programming ideas, and issues regarding girls and technology, volunteering, collaboration, and outreach are provided. An introduction, epilogue, bibliography, and index complete the book. Make a difference in your community: improve your library services to teen girls! This book describes how libraries can define their service goals to better serve—and even empower—young women. Author O'Dell describes how to establish partnerships with organizations, offer developmentally appropriate programming, and provide timely reader's advisory services. Everything you need to know is presented here: a short history of girl power, collection development guidelines, library programming ideas, and issues regarding girls and technology, volunteering, collaboration, and outreach. An introduction, epilogue, bibliography, and index complete the book.

Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions. Supplying essential, foundational reading for students of library public services as well as an up-to-date overview for practitioners who wish to refresh their knowledge or acquaint themselves with a new area of responsibility, this book's broad and solid coverage will benefit anyone concerned with developing or maintaining the public face of the library. A revision and expansion of Libraries Unlimited's Introduction to Library Public Services: Seventh Edition, this edition has new chapters covering such topics as e-resources, collections, print and other media, and facilities and funding. Additionally, every chapter has been substantially updated and reorganized to better reflect the role of technology in library services today. The book begins with background information on public services in libraries and an analysis of the library's public service philosophy. Then, the authors delve into staffing and assessment of services, moving logically to major functional areas of public services—reference, instruction, document delivery, circulation and reserves, collections, programming, safety and security issues, and facilities and funding. Real-life anecdotes from public, academic, and school libraries illustrate principles and concepts throughout the book. For each topic, the authors detail its role and philosophy, and offer key points to remember, references, and lists for further reading.

There are few places an LGBTQ teen can turn for help – searching the internet at home leaves a potentially discoverable trail, teachers may condemn youth who seek their help, and certainly, in many cases, a teen’s parents are not an option. While there have been advancements in acceptance of the LGBTQ population, there is still a firm stronghold on discrimination and teens still face the fear of potential alienation. This leaves one of the only safe places for a teen to find information and, and indeed, find themselves in the context of the world – at the library. Serving LGBTQ Teens offers the librarian a practical guide to library service to LGBTQ teens – from collection development, understanding terminology, dealing with censorship issues, programming and outreach, readers’ advisory, and even to creating welcoming displays, librarians will find the tools they need to offer exceptional services for LGBTQ teens.