Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine

"A collection of readings that explore forgiveness as it relates to everyday experiences"--Back cover.

Khaalid is an affectionate, young boy who has everything going for him: Loving parents and a sibling whom he doted on. Catastrophic events on a fateful afternoon, alter the course of his seemingly perfect existence. In the blink of an eye, Khaalid's life is changed forever, and he finds himself on an entirely new path: one fraught with dangers and dark temptations. Will he resist or succumb to the darkness? Sarah is a recently bereaved widow forced to care for her young daughters alone - one of whom is terminally ill. Sarah must find a way to save her child, in a desperate race against time. In an unavoidable stroke of fate, these four lives become intertwined in the unlikeliest of ways. Bonds are formed and broken, loyalties are tested, and grave errors are committed. It is said that forgiveness is divine… but at what cost? From the desert plains of Maiduguri to the tropical islands of Lagos, To Err is human is guaranteed to take you on an emotional journey. A novel that highlights the devastating effects of insurgency and a dwindling health care system, from the point of view of the common people.

What simple practice could reduce fatal medical errors? Do juries make sense if the goal of criminal justice is to discover the truth? What are the alternatives? What kind of health studies should be taken seriously and what kinds should not? In this compendium of short, entertaining essays, Austad answers these very practical questions and others. Do we really become more foolish with age? Is there a limit to how long humans can live? He answers big questions you may not have known you had. What makes up the 95 percent of our universe that we can't see? Why do we think "natural" means good for us? He also provides tips on everyday living: how to survive a shark attack, how painful is a fire ant sting, and why opossums make poor pets. These seventy-seven essays cover topics on the workings of science, the history of life, the mysteries of the universe, and the puzzles of everyday life with wit, insight, and humor. Your questions are answered, and more intriguing questions raised. This is a book that will keep you awake at night . . . lost in thought.

Are you a manager, a teacher, a coach, or a parent? Do you find yourself giving feedback all the time? Do you find the whole affair cumbersome and challenging? Are you frequently assailed by doubts such as: • Do I really need to do this? • How and where should I begin? • Will they agree or accept what I am going to tell them? • What if the person starts to argue or justify their action? • Will it have an impact on our personal relationship? • Or, do I just ask someone else to do it? If you have answered YES to any one of the above questions, this book is a must read. To Err is Human… To Give Feedback, Divine: Discover the practical techniques of giving critical feedback in a subtle, yet potent style. The book is packed with case studies, tips, and enduring communication techniques, helps you give feedback in a structured form. Whether you want to give feedback to improve performance, raise awareness, motivate or provoke an action, the suggested strategies and tactics enable you to deliver feedback effectively and seamlessly!

For many years, we considered human errors or mistakes as the cause of mishaps or problems. In the manufacturing industries, human error, under whatever label (procedures not followed, lack of attention, or simply error), was the conclusion of any quality problem investigation. The way we look at the human side of problems has evolved during the past few decades. Now we see human errors as the symptoms of deeper causes. In other words, human errors are consequences, not causes. The basic objective of this book is to provide readers with useful information on theories, methods, and specific techniques that can be applied to control human failure. It is a book of ideas, concepts, and examples from the manufacturing sector. It presents a comprehensive overview of the subject, focusing on the practical application of the subject, specifically on the human side of quality and manufacturing errors. In other words, the primary focus of this book is human failure, including its identification, its causes, and how it can be reasonably controlled or prevented in the manufacturing industry setting. In addition to including a detailed discussion of human error (the inadvertent or involuntary component of human failure), a chapter is devoted to analysis and discussion related to voluntary (intentional) noncompliance. Written in a direct style, using simple “industry” language with abundant applied examples and practical references, this book’s insights on human failure reduction will improve individual, organizational, and social well-being.

Medical mistakes are more pervasive than we think. How can we improve outcomes? An acclaimed MD’s rich stories and research explore patient safety. Patients enter the medical system with faith that they will receive the best care possible, so when things go wrong, it’s a profound and painful breach. Medical science has made enormous strides in decreasing mortality and suffering, but there’s no doubt that treatment can also cause harm, a significant portion of which is preventable. In When We Do Harm, practicing physician and acclaimed author Danielle Ofri places the issues of medical error and patient safety front and center in our national healthcare conversation. Drawing on current research, professional experience, and extensive interviews with nurses, physicians, administrators, researchers, patients, and families, Dr. Ofri explores the diagnostic, systemic, and cognitive causes of medical error. She advocates for strategic use of concrete safety interventions such as checklists and improvements to the electronic medical record, but focuses on the full-scale cultural and cognitive shifts required to make a meaningful dent in medical error. Woven throughout the book are the powerfully human stories that Dr. Ofri is renowned for. The errors she dissects range from the hardly noticeable missteps to the harrowing medical cataclysms. While our healthcare system is—and always will be—imperfect, Dr. Ofri argues that it is possible to minimize preventable harms, and that this should be the galvanizing issue of current medical discourse.

Medical error is a leading problem of health care in the United States. Each year, more patients die as a result of medical mistakes than are killed by motor vehicle accidents, breast cancer, or AIDS. While most government and regulatory efforts are directed toward reducing and preventing errors, the actions that should follow the injury or death of a patient are still hotly debated. According to Nancy Berlinger, conversations on patient safety are missing several important components: religious voices, traditions, and models. In After Harm, Berlinger draws on sources in theology, ethics, religion, and culture to create a practical and comprehensive approach to addressing the needs of patients, families, and clinicians affected by medical error. She emphasizes the importance of acknowledging fallibility, telling the truth, confronting feelings of guilt and shame, and providing just compensation. After Harm adds important human dimensions to an issue that has profound consequences for patients and health care providers.

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New York Times columnist Alina Tugend delivers an eye-opening big idea: Embracing mistakes can make us smarter, healthier, and happier in every facet of our lives. In this persuasive book, journalist Alina Tugend examines the delicate tension between what we’re told—we must make mistakes in order to learn—and the reality—we often get punished for them. She shows us that mistakes are everywhere, and when we acknowledge and identify them correctly, we can improve not only ourselves, but our families, our work, and the world around us as well. Bold and dynamic, insightful and provocative, Better by Mistake turns our cultural wisdom on its head to illustrate the downside of striving for perfection and the rewards of acknowledging and accepting mistakes and embracing the imperfection in all of us.