This second supplement to DALB, the Dictionary of American Library Biography (1978), adds 77 notable, deceased members of the library and archival communities to the 302 entries in the main volume and the 51 entries in the first supplement (1990). The second supplement includes primarily those figures who died between 1987 and the end of the year 2000, though some 13 entries provide sketches for notable persons whose death dates are somewhat earlier and who were not included in earlier works. Among the entries are a number of African Americans, and nearly one-half of the entries are women. Some 80 contributors from the United States and Canada provided sketches, many based on original source material. This supplement follows the practice and format of the earlier volumes, though it allows presidents of the American Library Association to compete for inclusion with other nominations.

Although the majority of libraries in the state of Kentucky did not offer services to African Americans between the years 1860 and 1960, public libraries did employ them. The Louisville Public Library, a leader in the development of library management and education from 1905 to 1925, began in 1912 offering classes to train African American women to be librarians in segregated public library branches that were opening in the South. In 1925, an academic library program was developed for African Americans at the Hampton Institute in Virginia to continue the work that began in Kentucky. This movement culminated with Helen F. Frye's becoming the first African-American to graduate with a master of science degree in library science from the University of Kentucky Library School in 1963. This work moves from the provision by Berea College of the first library services to a fully integrated student body in 1866 through the integration of the state's only accredited library science program at the University of Kentucky in 1949 to the civil rights initiatives of the 1960s. Also addressed are the interconnectedness of libraries and societal events and how one affected the other.

Trained library support staff is critical in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. This book will guide the LSS to be able to: Understand the mission and role of the library in its community Be familiar with the ethics and values of the profession, including those of the Library Bill of Rights, the ALA Code of Ethics, freedom of information, confidentiality of library records and privacy issues Know the responsibility and relationships among library departments Practice the basic principles of circulation, including interlibrary loan; current cataloging and classification systems; and acquisitions and collection development policies. Understand how libraries are governed and funded within their organizations or government structures Realize the value of cooperation to enhance services Practice quality customer service Communicate and promote the library’s values and services Recognize and respond to diversity in user needs