The book will be CAQC (CompTIA Approved Quality Curriculum) reviewed and approved Corporations such as Avaya, Intel, Catalyst Telecom, and Siemens recognize CompTIA Convergence+ Nearly one-third of more than 350 small and medium-sized businesses surveyed last fall by CompTIA said they intended to upgrade or replace their phone systems in the next 12 months

CompTIA Security+ Certification Study Guide: Exam SYO-201, Third Edition, offers a practical guide for those interested in pursuing CompTIA Security+ certification. The book is organized into six parts. Part 1 deals with general security issues including security threats; hardware and peripheral security risks; the fundamentals of operating system (OS) hardening; implementing system security applications; and concepts of virtualization. Part 2 discusses the fundamentals of network security. Part 3 focuses on network access and network authentication. Part 4 explains the importance of risk assessments and risk mitigation, and how to conduct them. Part 5 reviews general cryptographic concepts and addresses the complex issues involved in planning a certificate-based public key infrastructure (PKI). Part 6 on organizational security discusses redundancy planning; environmental controls; implementing disaster recovery and incident response procedures; and the policies, procedures, and documentation upon which organizational computer security is based. Each chapter begins with Exam Objectives and concludes with Self-Test questions along with their corresponding answers. - Complete exam-prep package includes full coverage of new Security+ objectives, flash cards, cram sheets, MP3s for exam-day study, PPT presentations, two complete practice exams, and certification e-book library - Authored by a leading Microsoft security expert - A good reference for both beginning security professionals and seasoned IT professionals

CompTIA Network+ Certification Study Guide: Exam N10-004, Second Edition, offers a practical guide for those interested in pursuing CompTIA Network+ certification. It presents the fundamental terminology needed to perform duties as a network technician and to pass the CompTIA Network+ exam. The book begins with a brief history of the development of networks, including their origins and where they are heading. It describes network models such as centralized and decentralized, and distinguishes between a local area network (LAN) and a wide area network (WAN). The discussions include cable connections and termination for the Network+ exam; the meaning of convergence; and the most common network devices being used on small and large networks, including the Internet. The role of switches in improving network functionality and enhancing security is described. The book also contains chapters on wireless networking; Open Systems Interconnection (OSI) model; Transmission Control Protocol/Internet Protocol (TCP/IP); wide area network (WAN) technologies; network security; and network management and troubleshooting. - New to this edition in accordance with the newly revised exam is an intensified focus on network security - Two NEW practice exams to help eliminate test-day jitters - Tiered chapter ending questions that allow for graduated learning - Covers everything from test taking techniques to advanced topics - keeping the beginner and intermediate IT professional in mind - Layout of the guide parallels the Network+ N10-004 objectives for ease of study

Prepare for CompTIA Cloud Essentials Exam CLO-001 with McGraw-Hill Professional—a Platinum-Level CompTIA Authorized Partner offering Authorized CompTIA Approved Quality Content to give you the competitive edge on exam day. Filled with practice questions, CompTIA Cloud Essentials Certification Study Guide (Exam CLO-001) covers what you need to know--and shows you how to prepare--for this challenging exam. 100% complete coverage of all official objectives for CLO-001 Exam Readiness Checklist--you're ready for the exam when all objectives on the list are checked off Exam Watch notes call attention to information about, and potential pitfalls in, the exam Two-Minute Drills for quick review at the end of every chapter Covers all the exam topics, including: Characteristics of Cloud Services from a Business Perspective * Cloud Computing and Business Value * Technical Perspective/Cloud Types * Steps to Successful Adoption of Cloud Computing * Impact and Changes of Cloud Computing on IT Service Management * Risk and Consequences of Cloud Computing Electronic content includes: Complete MasterExam practice testing engine, featuring: One practice exam Detailed answers with explanations Score Report performance assessment tool Bonus downloadable MasterExam practice exam

All-in-one guide plus videos prepares you for CompTIA's new A+ Certification Candidates aiming for CompTIA's revised, two-exam A+ Certified Track will find what they need in this value-packed book. Prepare for the required exam, CompTIA A+ Essentials (220-601), as well as your choice of one of three additional exams focusing on specific job roles--IT Technician (220-602), Remote Support Technician (220-603), or Depot Technician (220-603). This in-depth Deluxe Edition features instructional videos, thorough coverage of all objectives for all four exams, bonus practice exams, and more. Inside, you'll find: Comprehensive coverage of all exam objectives for all four exams in a systematic approach, so you can be confident you're getting the instruction you need CD with over an hour of instructional videos so you see how to perform key tasks Hand-on exercises to reinforce critical skills Real-world scenarios that put what you've learned in the context of actual job roles Challenging review questions in each chapter to prepare you for exam day Exam Essentials, a key feature at the end of each chapter that identifies critical areas you must become proficient in before taking the exams A handy fold-out that maps every official exam objective to the corresponding chapter in the book, so you can track your exam prep objective by objective Look inside for complete coverage of all exam objectives for all four CompTIA A+ exams. Featured on the CDs SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions and 12 total bonus exams. ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm handheld. PRACTICE CD: Learn how to perform key tasks with over an hour of instructional videos on a bonus CD! Visit www.sybex.com for all of your CompTIA certification needs. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

The Best Fully Integrated Study System Available With hundreds of practice questions and hands-on exercises, CompTIA A+ Certification Study Guide, Sixth Edition covers what you need to know--and shows you how to prepare--for these challenging exams. 100% complete coverage of all official objectives for CompTIA A+ exams 220-601, 220-602, 220-603, and 220-604 Exam Readiness Checklist at the front of the book--you're ready for the exam when all objectives on the list are checked off Inside the Exam sections in every chapter highlight key exam topics covered Simulated exam questions match the format, tone, topics, and difficulty of the real exam Covers all the exam topics, including: CPUs and Motherboards * Power Supply and Cooling Systems * Memory and Storage Devices * Display and Input Devices * Cables, Connectors, and Ports * Installing, Upgrading, Troubleshooting, and Maintaining PCs * Supporting Laptops and Portable Devices * Installing, Configuring, Optimizing, and Upgrading Operating Systems * Managing Disks and Files * Managing Printers and Scanners * Installing, Configuring, and Troubleshooting Networks * Security * Safety and Environmental Issues * Communication and Professionalism CD-ROM includes: Complete MasterExam practice testing engine, featuring: One full practice exam * Detailed answers with explanations * Score Report performance assessment tool Video training clips of key A+ related tasks Electronic book for studying on the go With free online registration: One-hour LearnKey video training session Bonus downloadable MasterExam practice test

The ultimate Sybex guide to the A+ certification, fully updated and revised The CompTIA A+ Complete Deluxe Study Guide: Exams 220-1001 and 220-1002, Fourth Edition is your comprehensive guide for acing the exam and earning A+ certification. Covering 100 percent of the objectives for both exams, this essential study tool gets you up to speed on essential A+ knowledge and skills. Master the critical competencies associated with hardware and software, system maintenance, troubleshooting, connectivity, and more—with practical examples drawn from real-world experience, you’ll develop the skill set employers demand in today’s IT environment. End-of-chapter reviews help you gauge your progress and stay on track for success, while exam highlights give you a sneak preview of what to expect on the big day. This deluxe edition provides access to the Sybex interactive online test bank, featuring bonus sets of electronic flashcards, a searchable glossary, and 4 additional practice exams to help you study from anywhere, any time. It also includes the ebook in multiple formats—prepare for the exam across multiple devices. CompTIA A+ certification is the industry-leading standard for IT professionals. Hundreds of companies require their computer technicians to hold this valuable credential. Now in its fourth edition, this revised and updated study guide includes expanded coverage of virtualization and cloud computing, mobile hardware installation, network security, and more, to reflect the latest changes in the A+ exam. Providing all the information you need to earn your A+ certification, this invaluable resource will help you: Understand and troubleshoot network connectivity issues Install and configure Windows, iOS, Android, Apple OSX, and Linux operating systems Track your progress and test your understanding with interactive online study tools The CompTIA A+ Complete Deluxe Study Guide, Fourth Edition arms you with the tools and knowledge necessary to take your skills to the next level. Whether a first-time candidate or IT professional in need of recertification, this essential study guide will help you prepare, practice, and pass with minimal burden and maximum results.

The best fully integrated study system available for the CompTIA Cloud+ Certification exam With hundreds of practice questions, CompTIA Cloud+ Certification Study Guide covers what you need to know—and shows you how to prepare—for this challenging exam. McGraw-Hill Professional is a Gold-Level CompTIA Authorized Partner offering Authorized CompTIA Approved Quality Content to give you the competitive edge on exam day. 100% complete coverage of all official objectives for exam CV0-001 Exam Watch notes call attention to information about, and potential pitfalls in, the exam Exam at Work notes provide real-world examples of cloud computing technologies in the workplace today Two-Minute Drills for quick review at the end of each chapter Simulated exam questions match the format, tone, topics, and difficulty of the real exam Covers all the exam topics, including: Cloud Computing Concepts, Models, and Terminology * Disk Storage Systems * Storage Networking * Network Infrastructure * Virtualization Components * Virtualization and the Cloud * Network Management * Performance Tuning * Systems Management * Testing and Troubleshooting * Security in the Cloud * Business Continuity and Disaster Recovery Electronic content includes: Complete MasterExam practice testing engine, featuring: -One practice exam -Detailed answers with explanations -Score Report performance assessment tool Bonus downloadable MasterExam practice exam with free online registration

The A+ Exams are being updated to cover the latest PC technologies. This edition provides complete coverage of all objectives for both the core hardware and operating systems exams. The CD-ROM features full practice exam software.

The Best Fully Integrated Study System Available EXAMS 220-701 & 220-702 With hundreds of practice questions and hands-on exercises, CompTIA A+ Certification Study Guide, Seventh Edition covers what you need to know--and shows you how to prepare--for these challenging exams. 100% complete coverage of all official objectives for CompTIA A+ Exams 220-701 & 220-702 Exam Readiness Checklist at the front of the book--you're ready for the exams when all objectives on the list are checked off Exam Watch notes call attention to information about, and potential pitfalls in, the exams Two-Minute Drills for quick review at the end of every chapter Simulated exam questions match the format, tone, topics, and difficulty of the real exams Covers all the exam topics, including: Motherboards and Processers Memory, Storage, and Adapters Power Supplies, Cooling Systems, Display Devices, Cables and Connectors, and Input/Output Installing and Upgrading PC Components Troubleshooting, Repair, and Maintenance of PCs Installing, Configuring, and Optimizing Laptops Troubleshooting and Preventive Maintenance for Laptops; Operating System Fundamentals Installing, Configuring, and Upgrading Operating Systems Disk and File Management Troubleshooting and Preventive Maintenance for Windows Using and Supporting Printers Network Basics Installing a Small Office/Home Office (SOHO) Network Troubleshooting Networks Computer Security Fundamentals Implementing and Troubleshooting Security Operational Procedure CD-ROM includes: Complete Master Exam practice testing engine, featuring: Two full practice exams; Detailed answers with explanations; and Score Report performance assessment tool CertCam video training Electronic book for studying on the go With free online registration: Two Bonus downloadable MasterExam practice tests Jane Holcombe, CompTIA A+, CompTIA Network+, MCSE, CompTIA CTT+, has been an independent trainer, consultant, and course content author since 1984. Charles Holcombe has been an independent trainer and consultant for 30 years and has developed and delivered many training courses. He is the coauthor, with Jane Holcombe, of Survey of Operating Systems, Second Edition and several other books.