E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as to policy-makers and stakeholders.

The Government's Productivity Plan was launched in July 2015. The Government considers it to be the "first devoted sign of such a specific commitment to all the issues that are relevant for productivity". We welcome the Government's focus on productivity. When it comes to the success of British businesses and the UK economy, we share the aspiration of the Government that the Plan is a success. That is why our first announced inquiry was into the Plan and we will continue to scrutinise its implementation throughout the Parliament. However we are concerned that the document has been described by many businesses as being too vague and long a document to be practical, and that its lack of specific and measurable policies means that there is a risk that the document is destined to collect dust on bookshelves across Whitehall. We have recommended that the Government produces a clear supplementary document outlining the proposed implementation and measure of success of each policy in the Productivity Plan. The Chancellor of the Exchequer published his Spending Review and Autumn Statement 2015 towards the end of our inquiry and we conclude this Report by considering whether and how that Review has moved the Productivity Plan forward.