Products and services cost money, but they often don't work as well as advertised ? if they work at all. When you?re wronged, you shouldn't just accept it: You should fight back! This guidebook gives you the tools and information you need to: ? get media attention to help solve the problem; ? decide whether to pursue legal action; ? determine if you need to hire a lawyer or if you can represent yourself; ? understand and navigate the legal process in various courts. You?ll also learn the golden rule of negotiation: Go to the head and not the tail. If you do that, and then follow up on your complaint, you have a much better chance of getting your problem resolved. Whether it's a dispute with a car dealer, retail chain, independent store or some other type of business, you?ll learn how to be heard. Even those in charge of government agencies will listen to you if you learn How to Do it Alone.

This book provides time- and experience-proven advice for responding safely and effectively to threats to a law enforcement officerfs safety. It relies on law enforcementfs bloody history to reveal what has gone wrong for a very long time — and how to fix it so that no more cops die needlessly. This book identifies the cop killers and the fatal errors that cops make, and it explores how these incidents happen and why. Most important of all, the book goes into detail about how to prevent these terminal errors and furnishes to-the-point advice for avoiding them. These tactics and techniques work. It offers the same common sense advice that solid patrol sergeants have been sharing with their briefing room charges for a long while. It has been assembled by a police chief who spent 15 years as a sergeant. WHY COPS DIE can be used in a lot of ways, all of them useful for drastically reducing the number of officers who die on the job every year. It should be issued to every law enforcement academy recruit. It is aimed across the spectrum of the law enforcement organization from the rookie to the first-line supervisor to the command staff. Chiefs and sheriffs will find it of value, as will those directly responsible for the training of law enforcement officers. By applying practical, potentially lifesaving advice to their daily duties law enforcementfs first-line practitioners can sharply reduce the number of peacekeepers who die or are maimed in the future. That effort begins here.

_________________________ How to Write It: Tell Your Story This book is a masterclass in the craft of writing and poetry from one of Britain's most celebrated poets and educators, T.S. Eliot Prize nominee Anthony Anaxagorou. Taking readers on a personal journey through his early life and school years, through to his relationship with literature, education poetry and writing, this book is filled with tips, anecdotes and publishing advice for anyone interested in getting their work seen. From Anthony's first slam win to the evolving British poetry scene, this book will provoke readers into thinking about their writing more carefully - be it a poem, short story or novel - and help them finally get their book out into the world. This book is essential reading for taking your work to the next level, and is introduced with an inspirational foreword by Sunday Times bestselling author, Candice Carty-Williams. _________________________ 'This brilliant little book [...] a guide to writing practical and theoretical' Radio 4, 'Start The Week' _________________________ Designed to inspire and encourage readers to unlock their potential and provoke change, the How To series offers a new model in publishing, helping to break down knowledge barriers and uplift the next generation. Creatively presented and packed with clear, step-by-step, practical advice, this series is essential reading for anyone seeking guidance to thrive in the modern world. Curate your bookshelf with these collectable titles.