These volumes represent a concerted attempt to link what is known from human performance research to recognized national needs for improving productivity. The product of a National Science Foundation project directed by the series editor, the set features authoritative reviews by leading psychologists in the field. The volumes cover many areas of human performance not included in other books.

New rules require a new game plan. More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how 'new human performance specialists' can mold and construct work situations that enhance performance, productivity, and profits. The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance. 'Human Performance Consulting' presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization's workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals. James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems. Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value.

Combining emerging concepts, theories, and applications of human factors knowledge, this volume focuses on discovery and understanding of human performance issues in complex systems, including recent advances in neural basis of human behavior at work (i.e. neuroergonomics), training, and universal design. The book is organized into ten sections tha

Forming connections between human performance and design, this new edition of Engineering Psychology and Human Performance examines human–machine interaction. The book is organized directly from a psychological perspective of human information processing, and chapters correspond to the flow of information as it is processed by a human being—from the senses, through the brain, to action—rather than from the perspective of system components or engineering design concepts. Upon completing this book, readers will be able to identify how human ability contributes to the design of technology; understand the connections within human information processing and human performance; challenge the way they think about technology’s influence on human performance; and show how theoretical advances have been, or might be, applied to improving human–machine interactions. This new edition includes the following key features: A new chapter on research methods Sections on interruption management and distracted driving as cogent examples of applications of engineering psychology theory to societal problems A greatly increased number of references to pandemics, technostress, and misinformation New applications Amplified emphasis on readability and commonsense examples Updated and new references throughout the text This book is ideal for psychology and engineering students, as well as practitioners in engineering psychology, human performance, and human factors. The text is also supplemented by online resources for students and instructors.

This book examines recent advances in theories, models, and methods relevant to automated and autonomous systems. The following chapters provide perspectives on modern autonomous systems, such as self-driving cars and unmanned aerial systems, directly from the professionals working with and studying them. Current theories surrounding topics such as vigilance, trust, and fatigue are examined throughout as predictors of human performance in the operation of automated systems. The challenges related to attention and effort in autonomous vehicles described within give credence to still-developing methods of training and selecting operators of such unmanned systems. The book further recognizes the need for human-centered approaches to design; a carefully crafted automated technology that places the "human user" in the center of that design process. Features Combines scientific theories with real-world applications where automated technologies are implemented Disseminates new understanding as to how automation is now transitioning to autonomy Highlights the role of individual and team characteristics in the piloting of unmanned systems and how models of human performance are applied in system design Discusses methods for selecting and training individuals to succeed in an age of increasingly complex human-machine systems Provides explicit benchmark comparisons of progress across the last few decades, and identifies future prognostications and the constraints that impinge upon these lines of progress Human Performance in Automated and Autonomous Systems: Current Theory and Methods illustrates the modern scientific theories and methods to be applied in real-world automated technologies.

Understanding how to make the best of human skills and knowledge is essential in the design of technology and jobs, particularly where these involve decision-making and uncertainty. Recent developments have been made in naturalistic decision-making, distributed cognition and situational awareness, particularly with respect to aviation, transport an

As globalization brings different cultures together, human performance interventions and training solutions may be strained by cultures, policies and other lines of thinking specific to a particular country, region or continent. What is considered a systematic process of discovering and analyzing important human performance gaps, such as designing and developing costeffective and ethically justifiable strategies to close those gaps, implementing the strategies, and evaluating the financial results in one country may not apply in another. Human Performance Models Revealed in the Global Context powerfully presents different models of human performance from across the globe, and enables readers to understand a much broader range of interactions, perceptions, models, and possibilities for HR management, training and development. Human performance is high on the agenda of organizations around the globe because they must raise the level of company performance and bring about organizational change in order to continue to survive and thrive in a global economy. Human Performance Models Revealed in the Global Context unveils worldwide, lessons about organizations facing similar, and different challenges focusing on this pressing need to improve human performance. Indeed human performance is seen as the greatest asset to affect organizational performance than any other. Although physical, financial, intangible, and other assets are crucial in varying degrees in different organizations, human performance is the “glue” that holds all the other assets together and guides their use to achieve results. Effective use of an organizational human capital will no doubt be one of the most valuable strategies to help a firm gain a competitive advantage in this global, and changing, economy. Human Performance Models Revealed in the Global Context's valuable presentation of the developments and future of this field is informative and inspiring for a wide readership, because of its broad constellation of cases, its insights and recommendations and foundational lessons for guiding human performance initiatives in organizations. Readers who will find the volume valuable will include a wide spectrum including, trainers in Human Resource Development; Human Resource Managers; Military trainers; adult learning professionals; business administrators and aspiring administrators; public school administrators; business managers; nonprofit, NGO, hospital and community organization administrators;, managers, directors, and supervisors; educational administrators; college professors/teachers, undergraduate and graduate students.

Fundamentals of Human Performance and Training was developed to help researchers and practitioners select measures to be used in the evaluation of human performance and helps them seek better, more efficient and effective ways to close performance gaps in this global economy. The book is bursting with innovative ideas that will help readers create powerful solutions in their organization, their country, their region and their continent. Fundamentals of Human Performance and Training should be of value to anyone interested in matching the right solutions to the right problems, addressing causes by providing a range of solutions to improve human performance in any organizations in the global economy. The volume provides foundational chapters for the field and human performance to guide development or improvement of HR management strategies, training and management, which will prove to be dynamic, efficient, responsive to changes encompassing organizations, and grounded in vision and excellence. Critical issues facing organizations today include how to build intellectual capital, establish and maintain a highperformance workplace, enhance profitability, and encourage productivity. These needs require practitioners to go beyond a competencybased approach to training. From the theory of andragogy to the practical examples and recommendations provided by our highly respected authors, human capital developers and managers will be equipped with knowledge and skills to identify, solve and anticipate human performance problems in their respective organizations. Nonmanagers will also benefit from the book through identifying and solving day to day human performance problems because these problems are applicable to their work. Finally, for researchers, administrators and students who are looking forward to improving their research skills, our authors provide exemplary scholarly work in terms of how to conduct meaningful research in the area of human performance and training. Also, such a volume rich in identifying and seizing human performance improvement opportunities will help prepare our students to enter and excel in the real world of work.

Based on the research activities of the six-year NASA human performance modeling project, Human Performance Modeling in Aviation provides an in-depth look at cognitive modeling of human operators for aviation problems. This book presents specific solutions to aviation safety problems and explores methods for integrating human performance modeling into the aviation design process. The text compares the application of five different models to two classes of aviation problems: pilot navigation errors during airport taxi operations and approach and landing performance with synthetic vision systems. This results in a comprehensive summary of the capabilities of each model and of the field in general.

Taking an integrated, systems approach to dealing exclusively with the human performance issues encountered on the flight deck of the modern airliner, this book describes the inter-relationships between the various application areas of human factors, recognising that the human contribution to the operation of an airliner does not fall into neat pigeonholes. The relationship between areas such as pilot selection, training, flight deck design and safety management is continually emphasised within the book. It also affirms the upside of human factors in aviation - the positive contribution that it can make to the industry - and avoids placing undue emphasis on when the human component fails. The book is divided into four main parts. Part one describes the underpinning science base, with chapters on human information processing, workload, situation awareness, decision making, error and individual differences. Part two of the book looks at the human in the system, containing chapters on pilot selection, simulation and training, stress, fatigue and alcohol, and environmental stressors. Part three takes a closer look at the machine (the aircraft), beginning with an examination of flight deck display design, followed by chapters on aircraft control, flight deck automation, and HCI on the flight deck. Part four completes the volume with a consideration of safety management issues, both on the flight deck and across the airline; the final chapter in this section looks at human factors for incident and accident investigation. The book is written for professionals within the aviation industry, both on the flight deck and elsewhere, for post-graduate students and for researchers working in the area.