Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring work. However you can only help other people effectively if you understand your role clearly and know how to navigate the organisation in which you work. Professional Practice in Human Service Organisations examines what it means to be a professional in human service work, and how to develop excellence in professional practice. Making explicit what is often held as tacit knowledge in day to day practice, the authors explain the dynamics of human service organisations. They outline the challenges worker can face in caring for vulnerable people while at the same time fulfilling expectations of management and funding bodies. They explain the importance of understanding the complex networks of service delivery systems, including the role of information technology. They also examine how workers can maintain professional relations with clients, colleagues and other workers by developing skills in advocacy and in handling conflict, complaints and ethical dilemmas. Professional Practice in Human Service Organisations is essential reading for practitioners new to roles in social work, community work, youth work and related fields.

Encyclopedia of Human Services and Diversity is the first encyclopedia to reflect the changes in the mission of human services professionals as they face today’s increasingly diverse service population. Diversity encompasses a broad range of human differences, including differences in ability and disability, age, education level, ethnicity, gender, geographic origin, religion, sexual orientation, socioeconomic class, and values. Understanding the needs and problems of Asian Americans, Hispanic Americans, the deaf, the blind, the LGBT community, and many other groups demands an up-to-date and cutting-edge reference. This three-volume encyclopedia provides human services students, professors, librarians, and practitioners the reference information they need to meet the needs of an increasingly diverse population. Features: 600 signed entries are organized A-to-Z across three volumes. Entries, authored by key figures in the field, conclude with cross references and further readings. A Reader’s Guide groups related articles within broad, thematic areas, such as aging, community mental health, family and child services, substance abuse, etc. A detailed index, the Reader’s Guide, and cross references combine for search-and-browse in the electronic version. A helpful Resource Guide guides students to classic books, journals, and web sites, and a glossary assists them with the terminology of the field. Available in both print and electronic formats, Encyclopedia of Human Services and Diversity is an ideal reference for students, practitioners, faculty and librarians.

Worldwide, there has been a growth in service user involvement in education and research in recent years. This handbook is the first book which identifies what is happening in different regions of the world to provide different countries and client groups with the opportunity to learn from each other. The book is divided into five sections: Section One examines service user involvement in context exploring theoretical issues which underpin service user involvement. In Section Two we focus on the state of service user involvement in human services education and research across the globe including examples of innovative practice, but also identifying examples of where it is not happening and why. Section Three offers more detailed examination of such involvement in a wide range of professional education learning settings. Section Four focuses on the involvement of service users in research involving a wide range of service user groups and situations. Lastly, Section Five explores future challenges for education and research to ensure involvement remains meaningful. The book includes forty-eight chapters, including seventeen case-studies, from all regions of the world, this is the first book to both highlight the subject’s methodological and theoretical issues and give practical examples in education and research for those wishing to engage in this field. It will be of interest to all service users, scholars and students of social work, nursing, occupational therapy, and other human service subjects.

This volume provides a unique and notable contribution to the investigation and exemplification of computer literacy in human services education. A significant contribution to the development of the contemporary human services curriculum, this helpful guide introduces the computer literate curriculum, explores the nature of computer literacy and its ramifications for teaching in the human services, and discusses the computer's effect on scholarly thinking. Computer Literacy in Human Services Education is divided into two major sections, the first dealing with teaching about computers and the second addressing the use of computers in teaching. In the first section, the authors introduce the topic of computer literacy in human services education and look at some general issues which have broad implications for the educator. They also explore program-wide curriculum development and the development of individual courses. In the second section, the authors discuss computers as devices which can facilitate both learning and thinking in human services, and suggest that some theories explaining human behavior may also apply to human/computer interaction. Other topics covered in the section are the use of computers in teaching about human services, including Computer Assisted Instruction (CAI), simulations, and interactive video. The volume concludes with an examination of the ways computers can affect the thinking of scholars in teaching and in model and theory building in the human services.

Examine issues of vital importance to you and your disabled clientstoday and in the years to come! This groundbreaking text provides you with up-to-date, authoritative information that will prove to be of critical importance for disability professionals in the coming years. It will leave you better informed about aspects of disability that have not been well covered in the literatureissues surrounding spirituality, civil rights, and the medical model vs. social (or minority) model (of viewing disability) controversy. You’ll examine the impact of the Americans with Disabilities Act in the wake of the Supreme Court’s narrowing of the Act’s powers and explore newly developed theories designed to more accurately define the true meaning of disability. Disability Issues for Social Workers and Human Services Professionals in the Twenty-First Century explores: the currentand potentialroles of spirituality and religion in the rehabilitation process the use of medication in treating disabilitywith a study focusing on children in foster care whose emotional/behavioral disabilities are medically (rather than psychologically) treated Attention-Deficit/Hyperactivity Disorder (ADHD) in college studentshow it impacts them as a disability requiring academic accommodations disability as an aspect of cultural diversitywith suggested methods for educating the non-disabled about people with disabilities limitations on the civil rights of those with disabilitiesand what can be done to eliminate those limitations computer technologies designed to aid people with disabilitieswith an examination of a health promotion Web site for children with disabilities and their families disability and the managed mental health systemwith an examination of the differences in service utilization and satisfaction in rural and urban areas how disability can be viewed as a social construct, rather than something that is inherent to the disabled person Keeping current with new developments is imperative for social workers and other professionals whose work affects people with disabilities. Disability Issues for Social Workers and Human Services Professionals in the Twenty-First Century provides the information you need to stay on the cutting edge of progress in this rapidly evolving field.