READERS’ REVIEWS “This is a tremendously useful book. If you apply the book sincerely, your outlook and understanding of what is happening in your life (especially the portions where you are struggling) will change. A deep book [...] based on principles rather than simple prescriptions. The writing is simple and direct rather than flowery. It is clear that the author has implemented what he says in his own life. There are quick and effective action points at the end of most chapters. Some of the individual chapters are themselves worth the price of the book. If you are the sort of person who likes something both practical and thoughtful, do buy and read this book.” – Balaji Srinivasan (not Balajis) “I am amazed at Luca Dellanna’s ability to observe, compile, and articulate 99 very actionable life principles here. Each chapter describes the rule in a way that makes you think and then summarizes the Action. It’s filled with DEEP insights yet VERY readable.” – Theresia Tanzil Absolutely brilliant. You might have grasped some of these concepts before but having them structured and in writing makes all the difference [...] I will surely recommend it to friends and co-workers. – Alberto Pisanello A very thoughtful piece of writing, deep and wiring!” – David Krejca “Luca Dellanna’s new book “100 Truths” is super tight! [...] Practical, directional advice.” – Hari Meyyappan “100 Truths has been a game changer.” – Adam English “A thoughtfully written book in very straightforward language.” – A.L. Peevey “Excellent book with formulas to increase the chances of achieving what we want to be in life. Luca writes directly and leads the reader into Action.” – Edgar 100 MENTAL MODELS TO EASE YOUR WAY THROUGH LIFE I wasted years of my life because I did not know its rules. I did not know the rules of relationships, careers, health, or happiness. Then, through hard work, talking with mentors, and trial & error, I uncovered some of them. Now, I lay these rules out for you. In this book, you will find 100 of the lessons I learned. It will still require some work from your side to internalize them and put them into practice, but at least it will make the process easier for you by letting you avoid committing the same mistakes as I did. THE TITLES OF SOME OF THE CHAPTERS INSIDE INCLUDE: - Problems grow the size needed for you to acknowledge them. - Taking a course of Action makes it easier to take it again, for better or for worse. - Other people’s expectations aren’t your problem. - Hating those who despise what you want will prevent you from obtaining it. - Discipline is freedom. - Extraordinary people are extraordinarily selective. - Successful people, at some point in their life, committed to the hard choice. - Self-respect is the compass for change that matters. - The standards you have today determine the life you will have in a few years. - People are extremely good at succeeding at their priorities and extremely dishonest about them. - Your problems aren’t different. - Listening is about not projecting your own worldviews.

"I'm a huge fan of High Output Management and Setting the Table [...] Luca's Best Practices for Operational Excellence took my management to the next level. It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale [...] That feels amazing." – Molson Hart, Viahart CEO Inside, you’ll find the solutions to your problems as a manager: How to manage “difficult” employees? How to get your subordinates to solve their own problems? How to get more time for yourself to work on what’s important? How to introduce a culture of mutual trust, respect, and accountability, in a team which is demotivated or full of personal problems. What’s inside The 4 Principles of Operational Excellence that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with defensiveness and distrust. The 8 Best Practices of Operational Excellence that effective managers use weekly and monthly to ensure that the Principles are followed in practice every day, even when conditions are not optimal, even when they are not around. How to get buy-in, a roadmap for an impactful roll-out, and systems to sustain the change. This book does not let you alone with the complex reality of implementing change in a big company where multiple projects and agendas are involved. This book will help you improve the way your team works, leading to the following benefits: Less stress: as your team’s Operational Culture improves, they will learn how to solve alone problems you would have to micromanage instead. More time: as your team takes care of its own problems, you will be freed from running after emergencies and work on the things that matter. More respect: as you become a better leader, and your subordinates become better teammates, valuing each other’s work, you will become more respected and valued. More budget: as your team improves its output, your team’s bottom line contribution becomes available to be redistributed as budget and bonuses for you and your team. A better career: the skills you will learn with this book are rare and thus valuable. They will make you a more valued and respect employee, leading to a successful career. A complete playbook with best practices you can apply starting today in your company, to translate into impactful action the Principles of Operational Excellence. It includes comparisons between the actions of good managers and bad ones, lots of detailed examples, and word-by-word scripts. Other books only describe how an effective company looks like, ignoring how to get there. This book doesn’t leave you alone with the implementation. It proposes practical tactics and word-by-word scripts you can use to obtain buy-in from the Top Management and roll-out the change initiatives. THE COMPLETE TOOLKIT FOR THE OPERATIONS MANAGERS & SUPERVISORS IN MANUFACTURING & LOGISTICS Handle unmotivated workers and instill newfound proactivity. Get your workers to work safely, even when the boss is not looking. Get your employees to keep an orderly work-floor, even when they are not motivated. Get your quality up while decreasing the cognitive load of your workers. Manage a fast-changing company, where workers fail to keep up with growth and change. In this handbook, you will find all the procedures you need to run your operations smoothly.

Some reviews of Luca's previous books "This book is like a magnificent suspension bridge, linking the science of the human brain to the practical craft of applying it in everyday life. I loved it." – Rory Sutherland, Ogilvy's Vice Chairman “So insightful with common sense applications of Complexity and the ability to communicate clearly!!” – Bob Klapetzky. “A SUPERB book [...] by one of the profound thinkers in our field [behavioral economics].” – Michal G. Bartlett What's ergodicity, and why it matters? "The Most Important Property to Understand in Probability, in Life, in Anything." – Nassim Nicholas Taleb on ergodicity. "I think the most under-rated idea is ergodicity." – David Perell, author. Is ergodicity the most important concept in decision-making and behavioral sciences? (Yes.) Is it relevant for you in your daily life? (Yes.) Is it possible to explain it so simply that a grandma or a high-schooler can understand it? (Yes.) Even if they know nothing about maths? (Yes.) That's because ergodicity is an important idea with so many practical applications. Sadly, most books describe it in a very technical way, making it inaccessible to most people. In this short book, 6-times author Luca Dellanna describes ergodicity as simply as possible. You will read stories about how not knowing about it destroyed his cousin’s career as a skier, or how misunderstanding it caused additional deaths during the pandemic. You will learn how to spot situations in which ergodicity matters and the three strategies to react appropriately. The book is approximately 169 pages long, of which 143 are pure content and the rest tables of content, etc. Who is this book for? This book is for readers interested in growing themselves, their career, or their business, and who want to learn about ergodicity and its practical applications without having to understand its mathematical foundation. No mathematical knowledge is required, only a high-school level understanding of English. Readers who want to master the theory and mathematical foundation of ergodicity are better off reading a more formal manuscript. This book is not a substitute for it, but a complement. About the author Luca Dellanna is the author of 6 books. He is a researcher in complexity science and emergent behaviors, and an operational excellence consultant. He spoke at Nudgestock and regularly teaches risk management in masters. His personal website is Luca-Dellanna.com and his Twitter is @DellAnnaLuca.

“This guy! Luca is amazing. So insightful with common sense applications of Complexity and the ability to communicate clearly!!” – Bob Klapetzky. “Luca’s book was so helpful to my work. Opened my eyes up to some more reasons why change is so hard.”– Chris Murman on Luca's first book. "The Power of Adaptation" focuses on the topic of adaptation as the main force shaping the world as we know it. However, adaptation is an emergent process and thus cannot be understood with narratives nor it can be acted upon directly. This book aims to describe the basic phenomena which weave together into what we perceive as adaptation and to provide a guide to help the readers practicing the four behaviors that will help him harness, rather than fight, change. This book is for you if: – You like books dense with information – You appreciated books such as Taleb's Antifragile – You understand or are willing to accept that the world is dynamic, and that understanding how something changes is more important than understanding how something works now. – You do not like usual business/self-help books which provide solutions which only work in the short-term – You understand that some effort is needed in order to achieve long-lasting improvement This book is not for you if: – You are easily triggered by ideas you do not like – You want a simple book which will magically solve all your problems Moreover, this book will be invaluable to you if you want to understand how the novel concept of ergodicity - perhaps the most important notion in economics - applies to your life.

"Thanks to Luca Dellanna for his book about autism and ASD. It's probably one of the best works I have read in that matter (I have read a few) and it's surprising how realistically he depicts the condition." – Manel Vilar, a reader "Thank you for helping me understand! My son was recently diagnosed and I needed to be able to understand how he views the world. Why certain things would overwhelm him and cause so much anxiety and pain. This book made it so clear and easy to understand." – Geiger T., a reader. "Loved The World Through a Magnifying Glass – this analogy NAILS IT." – Emerson Spartz, NYT Bestseller Author THIS IS THE SECOND EDITION! By reading this book: You will understand why people on the Autism Spectrum behave the way they do and pay attention to the things they pay attention to. You will learn to communicate with them in a way that captures their attention. You will comprehend why some fields are so hard to learn for people on the Spectrum, and why they are sometimes talented at other ones. A book to understand the Autism Spectrum Disorder. This book is for parents, friends, or anyone related to someone with Autism. This is for neurologists and psychologists to help them understand the world of ASD. This book is for people on the Spectrum, to help them understand themselves. Some of the topics covered inside: - The Magnifying Glass: a metaphor to understand perception under the Spectrum - Why people on the Spectrum are impaired in contextual fields (such as personal communication) and advantaged in mastering detailed fields (such as computer science). - Peripheral Functionality Blindness: the reason people on the Spectrum do not develop appropriate body language and facial expressivity. - Prioritization by Specificity: the reason literal meaning is the only thing which matters, for people on the Spectrum. - The High-Pass filter: a novel hypothesis for the Autism Spectrum Disorder, coherent with previous theories and experimental results. (Reading time is about 1h30)

EARLY REVIEWS: Gem upon gem of insight [...] a must-read [...] for all those who plan on being successful and who take the goal of achieving that success with the deadly, focused, and unwavering seriousness it deserves. — GUY SPIER, AQUAMARINE FUND MANAGER I learned very much from it! Luca’s books have my highest highlight density. — LANCE JOHNSON, WHITEBOARD GEEKS CEO ABOUT THE BOOK The key to winning long-term games is to stop playing them as a succession of separate short-term games. Yet, most people take the opposite approach. Here are three examples: The manager who sees each interaction with her team as a separate game. Every time she talks to her subordinates, it’s to get things done rather than develop their skills. As a result, she fails to build the long-term assets (a competent team) she needs in order to win her long-term game (a successful career). The spouse who lies as a way to avoid responsibility. If lying has, say, a 1% chance of getting discovered, it’s a great short-term tactic (it succeeds 99% of the time) but a terrible long-term strategy (if you lie once a week, you have a 99.5% chance of getting caught over a decade). The solopreneur who sends weekly emails to their mailing list and sees each as a separate game. Therefore, they consume their audience’s trust to generate more sales within a single email instead of building trust to create more sales within a few months. These three examples show that approaching long-term games as a succession of separate short-term games is a bad strategy despite working great over short time horizons. Instead, you should play short-term games not to win them but to progress your long-term objectives. This book teaches you how to do that and much more: how to design and execute Reproducible Success Strategies, how to pre-empt failure and learn from the failures of others, etc. FOREWORD BY GUY SPIER ABOUT THE AUTHOR Luca Dellanna is a management advisor and the author of 9 books. He has been featured on Nudgestock, the largest behavioral sciences conference, and Econtalk, among others. More than 25,000 people around the world read Luca regularly. Luca is known for being probably the only consultant at the intersection of risk management under uncertainty, operational know-how, and behavioral psychology. He also strongly believes in the importance of teaching not just what the right thing to do is but also how to do it right.

“A SUPERB book [...] by one of the profound thinkers in our field [behavioral economics].” – Michal G. Bartlett on the second edition “Luca’s book was so helpful to my work. Opened my eyes up to some more reasons why change is so hard.” – Chris Murman on the first edition “So insightful with common sense applications of complexity and the ability to communicate clearly!!” – Bob Klapetzky Seen on Nudgestock. Reviews of Luca Dellanna's previous books "Absolutely brilliant." – Alberto Pisanello "A very thoughtful piece of writing, deep and wiring!" – David Krejca "A thoughtfully written book in very straightforward language." – A.L. Peevey "Very good book. Read it in in two evenings. Great insights straight to the point (not the usual self-help babble). Highly recommended." "One of the best works I have read in that matter (I have read a few) and it's surprising how realistically he depicts the condition." – Manel Vilar (on Luca's book on autism) "A profound, useful and insightful book" – Lorenzo Dragani THE BOOK At a first look, human behavior seems an inexplicable mess. Why do we behave irrationally? Why is change so hard? What is happiness and why does it seem to escape us? The Control Heuristic offers a new perspective to answer these questions and provides a guiding light to understand the subconscious processes that guide our behavior. Luca Dellanna, author of 5 books, writes here a revealing journey into the true motivations for human behavior. Understanding how the human mind really works is the first step to personal change. Suddenly, the frustrating becomes clear and the complex becomes simple.

I have been working in hybrid or remote teams since 2008, eventually leading groups of up to 40 people. I've also been advising managers, executives, and entrepreneurs on how to better manage remote teams since 2020. What's inside? How to delegate effectively as a remote manager How to foster trust and collaboration How to run online meetings How to onboard new team members How to address a lack of improvement How to communicate clearly over video calls and emails How to coach your people to become effective remote workers What's not inside? Anything that could be better asked to: a lawyer (e.g., remote employment laws), a recruiter (e.g., where to find remote talent), or an IT specialist (e.g., how to troubleshoot your video call software). Some of my principles It's not about the tools but how they are used. Project management software, team meetings, one-on-ones... any management tool can bring clarity and effectiveness in the hands of a great manager or become a nuisance in the hands of a poor manager. In this book, I won't recommend any specific tool but will rather teach you how to delegate and manage well regardless of the tool used. If your people don't trust you, they won't work full-heartedly on the tasks you assign them, no matter how good your delegation skills are, and they will react defensively to your feedback, no matter how well given. Hence, online more than ever, it's critical to build trust as a manager. This book will teach you how. The less clear you are during delegation, the more likely there will be a discrepancy between your people's output and the output you would have wanted them to produce. Any discussion you have after the discrepancy will be frustrating for both parties involved. But not having any discussion would also be bad, both for you and your report. The solution to prevent this lose-lose situation is to be extremely clear during delegation, before it seems necessary. This book will explain to you how. Some quotes from the book Clarity is not micromanagement, but lack of clarity is lack of management. People only voice a fraction of their doubts. The rest shows up later as indecisiveness, inefficiency, and ineffectiveness. Employees love it when their manager, while delegating a task, makes explicit what would be too little and what would be too much. Don’t aim to be clear enough so that you can be understood, but aim to be so clear that you cannot be misunderstood. That’s superclarity. Explain to each employee what abstract company objectives mean for them individually. If you feel awkward while giving negative feedback to your subordinates, it’s probably because you believe the root cause of their mistake is an inadequacy of yours. Unless you demonstrate to your subordinates that you are competent and trustworthy and have their best interests at heart, they won’t perceive your feedback as helpful, no matter how well you give it to them. The more you reward efforts without results, the more your people will focus on efforting rather than achieving. Every time your actions demonstrate you are a fair, helpful, and effective manager, you build trust. And every time you waste your subordinates’ time, effort, or proactiveness, you break trust. During one-on-ones, spend at least 3 minutes discussing something more long-term: career growth, skill growth, sources of fatigue and frustration, etc

Hi! I'm Luca Dellanna, and for the last 10+ years, I've been working with organizations around the world to improve their people operations and their talent retention and engagement. Before that, I've led groups of up to 40 people. In this short handbook, I lay out the most common reasons employees quit or disengage and actionable ways to prevent them. Then, I guide the reader into taking action to improve talent retention and engagement across his or her organization. Note: if you already purchased my book "Managing Hybrid and Remote Teams," you might find that some of the content is duplicated.

DigiCat presents to you a unique collection of the greatest classics of French literature: A History of French Literature François Rabelais: Gargantua and Pantagruel Molière: Tartuffe or the Hypocrite The Misanthrope The Miser The Imaginary Invalid The Impostures of Scapin... Jean Racine: Phaedra Pierre Corneille: The Cid Voltaire: Candide Zadig Micromegas The Huron A Philosophical Dictionary... Jean-Jacques Rousseau: Confessions Emile The Social Contract De Laclos: Dangerous Liaisons Stendhal‎: The Red and the Black The Charterhouse of Parma... Honoré de Balzac: Father Goriot Eugénie Grandet Lost Illusions The Lily of the Valley A Woman of Thirty Colonel Chabert The Magic Skin The Unknown Masterpiece... Victor Hugo: Les Misérables The Man Who Laughs The Hunchback of Notre-Dame Toilers of the Sea... George Sand: The Devil's Pool Mauprat Alexandre Dumas pere: The Three Musketeers Twenty Years After The Vicomte de Bragelonne Ten Years After Louise de la Valliere The Man in the Iron Mask The Count of Monte Cristo... Alexandre Dumas fils: The Lady with the Camellias Gustave Flaubert: Madame Bovary Salammbô Bouvard and Pécuchet Sentimental Education... Émile Zola: Thérèse Raquin The Fortune of the Rougons The Kill The Dram Shop A Love Episode Nana Piping Hot Germinal His Masterpiece The Earth The Dream The Human Beast Money The Downfall Doctor Pascal... Jules Verne: Twenty Thousand Leagues Under the Sea Around the World in Eighty Days The Mysterious Island Journey to the Centre of the Earth From the Earth to the Moon Around the Moon In Search of the Castaways Guy de Maupassant: A Life Bel-Ami (The History of a Scoundrel) Mont Oriol Notre Coeur Pierre and Jean Strong as Death The Necklace The Horla Boul de Suif Two Friends Madame Tellier's Establishment... Charles Baudelaire: The Flowers of Evil Anatole France: The Revolt of the Angels The Gods are Athirst (The Gods Will Have Blood) Penguin Island Thaïs Gaston Leroux: The Phantom of the Opera The Mystery of the Yellow Room The Secret of the Night The Man with the Black Feather Marcel Proust: Swann's Way