A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook primarily focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.

A career advice guide to being a flight attendant, including an in-depth description and overview of the flight attendant training process and guide to living as a new hire flight attendant.

Which fork should you use to eat the salad at a business lunch? What does business casual really mean? What's the one thing it's important not to do when meeting a Japanese businessperson for the first time? Good social skills are critical to success in today's competitive business world. Excellent manners not only grease the wheels of commerce, but an employee's positive professional image rubs off on the company and improves its reputation. The Essential Guide to Business Etiquette, a practical guide for interacting effectively with colleagues, customers, and business associates, details the social skills necessary to ensure personal and professional success. Good manners are like gold in today's fractious business environment—and thus provide an edge in getting and keeping new business. The Essential Guide to Business Etiquette features 14 chapters covering the most critical areas that can help people succeed in the climb up the corporate ladder. From the basics of getting off on the right foot during the job interview to handling office politics to dining etiquette, this book covers everything today's businessperson needs to know to navigate the tricky world of etiquette whether at home or abroad. Learning to operate with grace in the business world could not be more important. Every day, poor manners ruin deals, derail promotions, and harm customer relations.

Unlock the language of global exploration with "The Traveler's Dictionary: Essential Guide to Travel Terminology." This comprehensive guide is your passport to understanding the intricate vocabulary of travel, from the moment you step foot in an airport to navigating the streets of foreign cities. "The Travel Vocabulary Book" is your comprehensive companion for decoding the language of global exploration. From air travel terminology to accommodation bookings, ground transportation, navigational terms, and travel documentation, this indispensable guide equips you with the vocabulary needed to navigate every aspect of your journey with confidence. Whether you're a seasoned traveler or embarking on your first adventure, unlock the secrets of travel terminology and enhance your explorations with this essential resource. The Travel terms book "is your ultimate companion for exploring the world with confidence. Whether you're planning a weekend getaway or a round-the-world expedition, let this comprehensive guide be your trusted resource for understanding the language of travel.

Keep harassment and discrimination out of your workplace Discrimination and harassment can poison the work environment, prevent employees from succeeding, undermine company diversity efforts, and even lead to costly investigations and lawsuits. But it doesn’t have to be that way: Armed with the information and strategies in this book, you can protect your employees and your company from illegal harassment and discrimination. This book explains how to prevent harassment and discrimination—and quickly and effectively handle any incidents that arise. You’ll learn how to: recognize harassment and discrimination develop an effective policy against discrimination and harassment train employees and managers conduct a fair and thorough investigation document your company’s response take action against wrongdoers respond to agency complaints, investigations and even lawsuits Filled with real-world cases, answers to common questions, and tools you can use immediately in your company, The Essential Guide to Handling Workplace Harassment & Discrimination is your go-to guide for preventing and managing harassment and discrimination claims.

"This book is a comprehensive guide to 20 of the most important federal employment laws that every employer and human resources professional needs to know. Each chapter summarizes one key federal employment law, including which employers are covered by the law, what the law requires and prohibits, and what recordkeeping requirements must be followed. The laws covered include Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, the Family and Medical Leave Act, and more"--

Cook uses case studies to demonstrate how engaged employees assist the progress of their organization. She shows managers how to measure the level of their employees' engagement and increase staff participation.

In Great Expectations: The Essential Guide to Breastfeeding, Marianne Neifert, MD, one of America’s leading pediatricians and a nationally recognized lactation consultant, gives nursing mothers all the advice they need to breastfeed their babies successfully. Distilled from Dr. Mom’s Guide to Breastfeeding, this is the most up-to-date, comprehensive, and effective book on the subject. Neifert has spent the last 25 years addressing the situations that nursing mothers routinely encounter; her sound, reassuring, and practical advice makes this a must-have for all new moms and mothers-to-be.

"This book discusses the federal Family and Medical Leave Act (FMLA) for employers. It provides detailed information, sample forms, and tools to help human resource professionals and managers determine who is eligible for leave, what types of leave are covered, how much leave employees may take, and how to comply with notice and other paperwork requirements"--

An insightful and illuminating guide to Judaism's basic tenets and practices. The Essential Guide to Jewish Prayer and Practices offers a more profound understanding of Judaism-for practicing Jews and non-Jews alike-by explaining the key concepts of Jewish thought, including the sanctity of human life, Judaism's concept of God, and the role of the Torah in guiding Jewish spiritual life. Judaic studies scholar Andrea Lieber introduces readers to the form of Jewish prayer-the structure of Jewish worship and the different kinds of prayers that make up Jewish liturgy. • The perfect guide for Jewish spirituality for affiliated and non- practicing Jews as well as people of other faiths • Provides essential knowledge of the meaning of the Torah and the rituals of worship and prayer