Henry Bournes scientific career spanned four decades of rapidly expanding progress in experimental biology, accelerated by the DNA revolution of the 1980s. Ambition and Delight shows how the unique personalities, joys, and sorrows of individual scientists shape their science. Their discoveries are driven by warm cooperation and painful competition, combined with the viscerally satisfying delight of solving natures puzzles.

CONTENTS: Introduction Selected Bibliography Five Sermons: The Preface Sermon I - Upon Human Nature Sermon II - Upon Human Nature Sermon III - Upon Human Nature Sermon IV - Upon The Love Of Our Neighbor Sermon V - Upon The Love Of Our Neighbor A dissertation upon the Nature of Virtue

Eric Rogers was an excellent physics teacher, with a worldwide reputation for the passion, profundity, and quirkiness of his thinking. Written by a distinguished international group of contributors, Wonder and Delight honors his memory by collecting together writings about science education that have lasting relevance and on subjects about which Eric Rogers cared deeply.

Research in the field of service quality and consumer behavior has developed in many dimensions in the past decade. A number of models have been developed to determine the factors leading to satisfaction; however, within the past few years, scholars have proved that satisfaction is not sufficient to leave a strong mark in the minds of the customers. Service quality and customer delight have been the buzzwords in the business world in recent times as scholars have proven that customer delight is the key to customer retention. The Handbook of Research on the Interplay Between Service Quality and Customer Delight considers how companies around the world in a cross-cultural environment are dealing with service quality and customer delight and proposes a global outlook on the current trends, tactics, and opportunities. Covering key topics such as buyer funnels, consumer dissonance, and digital solutions, this reference work is ideal for business owners, managers, industry professionals, researchers, scholars, practitioners, academicians, instructors, and students.