The manual provides guidance to transit providers in the development and implementation of ADA paratransit eligibility determination processes. Common questions raised about eligibility are addressed. Experience gained in the first one and a half years of implementation of the ADA complementary paratransit provisions is also summarized.

"TRB's Transit Cooperative Research Program (TCRP) Synthesis 74: Policies and Practices for Effectively and Efficiently Meeting ADA Paratransit Demand highlights policies and practices that transit agencies may be able to apply to their own paratransit services, often without the need to devote significant funds, personnel, or other resources. The report also examines certain practices and technologies that are still under development or have not undergone extensive testing"--Publisher's description.

This synthesis documents current and innovative practices of U.S. transit agencies in the development and implementation of passenger no-show and late cancellation policies for paratransit programs operated under the regulatory requirements of the Americans with Disabilities Act of 1990 (ADA). It describes how some policies are administered, the community response, and their effectiveness in small, medium, and large transit agencies surveyed. It examines policies both as a way to improve system productivity, efficiency, and capacity, and as a means to better serve riders with disabilities who may experience difficulties with the advance reservation aspect of most ADA complementary paratransit operations. This topic is of interest to transit agencies that are responsible for providing ADA complementary paratransit that is efficient, cost-effective, and responsive to customer needs. It is also of interest to the disability community and other stakeholders who are concerned about having access to transportation services that are efficient, cost-effective, and appropriate for customer needs.

Infrastructure Planning and Finance is a non-technical guide to the engineering, planning, and financing of major infrastucture projects in the United States, providing both step-by-step guidance, and a broad overview of the technical, political, and economic challenges of creating lasting infrastructure in the 21st Century. Infrastructure Planning and Finance is designed for the local practitioner or student who wants to learn the basics of how to develop an infrastructure plan, a program, or an individual infrastructure project. A team of authors with experience in public works, planning, and city government explain the history and economic environment of infrastructure and capital planning, addressing common tools like the comprehensive plan, sustainability plans, and local regulations. The book guides readers through the preparation and development of comprehensive plans and infrastructure projects, and through major funding mechanisms, from bonds, user fees, and impact fees to privatization and competition. The rest of the book describes the individual infrastructure systems: their elements, current issues and a 'how-to-do-it' section that covers the system and the comprehensive plan, development regulations and how it can be financed. Innovations such as decentralization, green and blue-green technologies are described as well as local policy actions to achieve a more sustainable city are also addressed. Chapters include water, wastewater, solid waste, streets, transportation, airports, ports, community facilities, parks, schools, energy and telecommunications. Attention is given to how local policies can ensure a sustainable and climate friendly infrastructure system, and how planning for them can be integrated across disciplines.