This learner guide describes the skills and knowledge required to apply effective communication skills with a person, family or carer and with other healthcare professionals in a variety of health care settings.

Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book addresses all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book.

This book focusses on the communication skills needed for the development of effective professional and therapeutic relationships. [...] It relates the theory of effective and ethical communication to the practice of nursing and provides a framework for developing communication skills to meet a variety of nursing situations. [Ed.]

Nurses need highly developed skills in order to communicate sensitively and collaboratively, across a wide range of media, with patients, clients, and colleagues from a variety of backgrounds. This textbook offers a comprehensive introduction to essential communication skills with an emphasis on practical application within modern healthcare settings. Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, it features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Renowned for its clear, accessible and engaging guidance, this is an indispensable textbook for all undergraduate nursing students. New to this Edition: - A new chapter on collaborative communication - New material on diversity - Revised and updated throughout to provide contemporary case studies, the latest literature, original theories and models, and skills development

Effective communication is at the heart of the nursing role. From providing person-centred care to collaborating with the multi-disciplinary team, this book will develop your communication and interpersonal skills and support you in finding your own voice. It equips you with key theory and principles and shows how to apply them to practice, from communicating with compassion to overcoming barriers to communication. This is your go to guide for effective communication in your everyday practice. Key features: · Each chapter is mapped to the 2018 NMC Standards · Takes a lifespan approach, covering communication with different groups across all fields of practice · Content and examples explore communication in relation to diversity, equity and inclusion, encouraging culturally competent and emotionally intelligent practice · Filled with activities and case studies to support critical thinking, reflection and application of theory to everyday nursing practice

In this issue of Nursing Clinics of North America, guest editor Dr. Penni I. Watts, Assistant Dean for Clinical Simulation and Training at the University of Alabama School of Nursing, brings her considerable expertise to the topic of Healthcare Simulation in Nursing Practice. Simulation is typically utilized in nursing education, but there are many important uses, and positive outcomes, for simulation in the clinical setting. Topics covered include simulation for improving communication skills, professional integrity and ethical considerations, designing evidence-based scenarios for simulation experiences, plus many more. Top experts explore these topics with an eye on relevance to practicing bedside nurses. - Contains 14 relevant, practice-oriented topics including essentials of debriefing and reflective practice for simulation; considerations for cultural congruent care for simulation in bedside practice; use of simulation for quality and patient safety; modalities for simulation in clinical practice; simulation for competency development in clinical practice; and more. - Provides in-depth clinical reviews on healthcare simulation in nursing practice, offering actionable insights for clinical practice. - Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create clinically significant, topic-based reviews.

Go beyond theory and start to master the essential communication skills and techniques you’ll need throughout all areas of nursing practice. Communication in Nursing, 7th Edition uses a personal and empathetic approach, along with unique artistic features, to help you develop a deeper understanding of the importance of communication. Comprehensive, step-by-step guidelines teach you how to establish patient relationships, and new QSEN-specific exercises help you learn to connect more effectively with patients, co-workers, and managers for better clinical outcomes. Real-life clinical scenarios, chapter exercises, and a new writing tutorial also offer endless opportunities to hone your skills. Moments of Connection boxes highlight the outcomes and benefits of successful communication. Wit & Wisdom boxes provide a humorous, personal approach to communication theory and application. Reflections On... boxes give you a specific task to help you integrate chapter material into the broader scope of nursing practice. Exercises throughout the book help you master chapter techniques and strengthen your communication skills. QSEN-specific exercises developed by a leading expert highlight how safety and improved care can result from better communication. UNIQUE! Online writing tutorial on Evolve helps you review and improve your technical writing skills. Case studies on Evolve give you practice using proper communication skills in a variety of real-life case scenarios. The latest information on compassion fatigue, language use, client preconceived ideas about health care, transcultural issues, technology, and the demands of electronic medical record systems provide you with the most up-to-date and relevant information needed to excel in today’s nursing field.

Introduces all the core topics and essential information that nursing students, in all specialisms, will need to master during the first years of a nursing degree.

Known for its clear, comprehensive coverage of over 200 evidence-based skills, Clinical Nursing Skills & Techniques is today's leading nursing skills reference. It features nearly 1,000 full-color photographs and drawings, a nursing process framework, step-by-step instructions with rationales, and a focus on critical thinking and evidence-based practice. This edition includes new coverage of patient-centered care and safety guidelines, an emphasis on QSEN core competencies, and links to valuable online resources. Written by the trusted author team of Anne Griffin Perry and Patricia A. Potter, and now joined by new author Wendy Ostendorf, this reference helps you perform nursing skills with confidence. Coverage of QSEN core competencies includes delegation and collaboration, guidelines for reporting and recording, and pediatric, geriatric, home care, and teaching considerations. Unique! Using Evidence in Nursing Practice chapter covers the entire process of conducting research, including collecting, evaluating, and applying evidence from published research. Comprehensive coverage includes 212 basic, intermediate, and advanced nursing skills. Clinical Decision Points within skills address key safety issues or possible skill modifications for specific patient needs. Icons indicate video clips related to skills and procedures in the book and related lessons in Nursing Skills Online. Rationales for each skill step explain why steps are performed in a specific way, including their clinical significance and benefit, and incorporate the latest research findings. The five-step nursing process provides a framework for the description of skills within overall client care. Unique! Unexpected outcomes and related interventions alert you to what might go wrong and how to appropriately intervene. Online checklists and video clips may be downloaded to mobile devices. NEW Patient-Centered Care sections address issues unique to people of specific cultural, ethnic, and demographic backgrounds - a QSEN core competency. NEW Safety Guidelines sections cover the global recommendations on the safe execution of skill sets - also a QSEN core competency. UPDATED Adverse Event Reporting (AER) procedural guideline covers the correct response to Serious Event Reporting within the healthcare facility. NEW! Safe Transfer to a Wheel Chair procedural guideline focuses on the safety aspect of this common maneuver. NEW! Communicating with the Cognitively Impaired Patient skill provides the understanding and protocol for dealing with patients who are unable to communicate in a typical manner. NEW! Assessing the Genitalia and Rectum skill includes complete information and rationales. NEW! Caring for Patients with Multi-Drug Resistant Organisms (MDRO) and C. difficili skill covers this growing challenge to patient welfare and to healthcare providers.

Quality patient care relies on the demonstration of competencies by nurses at all stages of their education and developing career. This exciting textbook is designed to help student nurses better understand the competencies set out by the NMC and equip them to achieve and demonstrate competency as they prepare to qualify as a nurse. The book is divided into sections that address the four domains of competency: Professional Values Communication and interpersonal skills Nursing practice and decision making Leadership, management and team working Suitable for all student nurses on pre-registration degree programmes in nursing across the UK, the book includes examples and insights from the fields of adult, child, mental health and learning disability that reflect a range of clinical and community settings. Amongst other topics this book covers: Communication skills Working with patients and their families Solving problems in practice Clinical decision making Working in interprofessional teams Written by experts, each chapter challenges you to reflect on your own values and beliefs, giving you opportunities to learn and reflect on your nursing skills and knowledge. The chapters include reflective activities, portfolio activities, case studies & vignettes, key points and further resources. An essential purchase for all student nurses. Contributors: Mary Addo, Heather Bain, Debbie Banks, Mary Jane Baker, Owen Barr, Pauline Black, Jackie Bridges, Alison Brown, Jean Cowie, Debbie Good, Ruth Taylor, Kate Goodhand, Chris McLean, Yvonne Middlewick, Avril Milne, Eloise Monger, Delia Pogson, Mark Rawlinson, Beth Sepion, Steve Smith, Cathy Sullivan, Kay Townsend, Alison Trenery. "What we have in this textbook is a user friendly but rigorous presentation of the main competencies for professional nursing practice. Its easy style and 'readability' is one of its most pleasing features and the case studies, information boxes and key learning points give structure to the book as well as helping to engage readers. I recommend with enthusiasm this book to would-be readers. It is a solid and significant contribution to the on-going development of best nursing practice. It should be on the recommended reading list of any nurse who plans, delivers and evaluates patient care." Professor Hugh P. McKenna CBE, Pro Vice Chancellor, Research and Innovation, University of Ulster. "To date, I would consider this the 'must-have' book on achieving competence for any nursing student in all four countries of the United Kingdom." Melanie Jasper, Professor of Nursing and Head of the College of Human and Health Sciences, Swansea University, UK