After more than 40 years in the retail loyalty business Richard Beattie, founder and chairman of the world-leading, pioneering loyalty giant TCC, shares fifty essential lessons about shopper behaviour, delivering key insights into how to create successful customer loyalty programmes in an ever-changing retail landscape. Based on the many thousands of loyalty solutions that TCC has designed for its partners over the course of three decades as well as the company’s extensive research into shopper behaviour, this book is an invaluable, in-depth resource for retail professionals at any level who are seeking to understand the past, present and future of loyalty and want to: discover how loyalty campaigns can drive increased revenue and growth design loyalty campaigns for their business and measure their success create deep and enduring emotional connections with customers be a force for positive change in the community keep up with retail trends and stay ahead of the competition. Discover the key components of successful loyalty campaigns and learn how this industry expert has helped numerous global retailers change shopper behaviour.

At a time when age-old political structures are crumbling, civil strife abounds, and economic uncertainty permeates the air, loyalty offers us security in our relationships with associates, friends, and family. Yet loyalty is a suspect virtue. It is not impartial. It is not blind. It violates the principles of morality that have dominated Western thought for the last two hundred years. Loyalties are also thought to be irrational and contrary to the spirit of Capitalism. In a free market society, we are encouraged to move to the competition when we are not happy. This way of thinking has invaded our personal relationships and undermined our capacities for friendship and loyalty to those who do not serve our immediate interests. As George P. Fletcher writes, it is time for loyal bonds, born of history and experience, to prevail both over impartial morality and the self-interested thinking of the market trader. In this extended essay, George P. Fletcher offers an account of loyalty that illuminates its role in our relationships with family and friends, our ties to country, and the commitment of the religious to God and their community. Fletcher opposes the traditional view of the moral self as detached from context and history. He argues instead that loyalty, not impartial detachment, should be the central feature of our moral and political lives. Writing as a political "liberal," he claims that a commitment to country is necessary to improve the lot of the poor and disadvantaged. This commitment to country may well require greater reliance on patriotic rituals in education and a reconsideration of the Supreme Court's extending the First Amendment to protect flag burning. Given the worldwide currents of parochialism and political decentralization, the task for us, Fletcher argues, is to renew our commitment to a single nation united in its diversity. Bringing to bear his expertise as a law professor, Fletcher reasons that the legal systems should defer to existing relationships of loyalty. Familial, professional, and religious loyalties should be respected as relationships beyond the limits of the law. Thus surrogate mothers should not be forced to surrender and betray their children, spouses should not be required to testify against each other in court, parents should not be prevented from willing their property to their children, and the religiously committed should not be forced to act contrary to conscience. Yet the question remains: Aren't loyalty, and particularly patriotism, dangerously one-sided? Indeed, they are, but no more than are love and friendship. The challenge, Fletcher maintains, is to overcome the distorting effects of impartial morality and to develop a morality of loyalty properly suited to our emotional and spiritual lives. Justice has its sphere, as do loyalties. In this book, Fletcher provides the first step toward a new way of thinking that recognizes the complexity of our moral and political lives.

“Loss. Fear. Doubt. What does anything mean when your ground of being is stripped away?” Tony met God when he was four years old through the love of his mother. When he was twelve, he realized he had a crush on one of his male friends and grew convinced God would have nothing to do with him. At sixteen, Tony reencountered God who affirmed that nothing stood between them but love. When he was twenty-three, married to the girl of his dreams, and on staff at a church, Tony’s secret came out, and he came close to losing it all. What followed was arduous years of deconstruction, losing everything he thought he knew about God, only to rediscover God in the mystery. This God was not a new God—it was the same one as before, just seen with regenerated faith. This God was more beautiful and restorative than Tony could have ever imagined. Tony’s story is not uncommon in the modern evangelical landscape. Thousands of people throughout the West are experiencing a crisis of faith that is commonly referred to as “deconstruction.” With raw honesty, Tony uses his own story as a starting point for a dialogue on the deconstruction process. Tony unpacks what the deconstruction process is, why it happens, and how the church can help people experiencing a crisis of faith without worsening it along the way. In this memoir, Tony candidly pleads for the church to make a turn: not to a trendier, “progressive” version of Christianity, nor to a stricter form of fundamentalism, but to the revolutionary, Jesus-centered movement that changed the face of the earth. A movement once better known for its society of healing love than its dogma.

This text provides a comprehensive guide to sustainable development for business school students at both the senior and MBA levels. It includes an overview of the basic concepts of sustainable development, ten discipline-based chapters and 13 case studies.

"After years of friendship, something shifted. Paul and Emily found more than a marriage. They found companionship and love that transcended what came before. Read a moving account about the love and hope that struck two unique people well on in life. This book will give hope to anyone who figures they're out of the game of love." -Deirdre Sinnott, author and speakerCarrying On is a memoir of a late-life love affair between long-time friends.The book describes the five-year partnership of an affable, sunny, brilliant and charming research scientist and the author. His half-century affliction with hepatitis C was known to her. What she discovered during their life together was his severe dyslexia, simmering rage, and pervasive sense of inferiority.His dealing with these problems, and his humor, enthusiasm for all aspects of life, and his continuing fascination with his science made him eminently lovable, and smoothed the rough spots in their relationship.The final stage of his disease was both expected and accepted by both. They spent the final weeks of his life at home, living.

Roe's Prediction: Love and Loyalty For ten year old Tony Williams, life in the hood proved to be difficult. Roaming the streets, committing crimes and struggling to survive are only half of his problems, because now he's scared, lonely and sitting behind the confined walls of Juvenile Detention awaiting trail on a murder charge. Growing up and watching his older brother Tyrone and half-brother Guy rule the back streets with drugs, hatred and violence; Tony had no choice but to be pulled in and connected to a horrible crime. But was it Tony who pulled the trigger that killed a Christian man that often reached out to help him? Plus, can the unconditional love of two, Christian women and the determination of Prosecuting Attorney, Roe Wilson be enough to influence the necessary changes and choices that Tony needs to make in order to live a productive life? Go beyond the accounts of that haunting night and watch God move in amazing ways to save one of His confused children.