“The ‘Invisible Architecture’ is built on knowing, and acting on, what research tells us creates a great employee experience. Thank you, Joe and Bob, for writing a book whose time has come—and for your efforts to make healthcare better and better.” -Quint Studer, MSE Co-author, The Human Margin: Building the Foundations of Trust "A must read and a great resource for every leader in today's transforming work environment." -Tim Porter-O'Grady, DM, EdD, APRN, FAAN, FACCWS Senior Partner, Health Systems, TPOG Associates Clinical Professor, Emory University, SON Registered Mediator In the aftermath of the pandemic, preexisting challenges in healthcare organizations have intensified. Stress, burnout, staffing shortages, and even the erosion of trust in organizational leadership are pressing issues that need solutions. Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization’s Invisible Architecture—a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude—is no less important than its visible architecture. In this third edition of Building a Culture of Ownership in Healthcare, readers will learn how investing in their organization and their people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and positive financial outcomes. TABLE OF CONTENTS Chapter 1: Invisible Architecture Chapter 2: From Accountability to Ownership Chapter 3: The Foundation of Core Values Chapter 4: The Superstructure of Organizational Culture Chapter 5: The Interior Finish of Workplace Attitude Chapter 6: Blueprinting a Culture of Ownership Chapter 7: Three Essential Elements of a Culture of Ownership Chapter 8: Personal Values and Organizational Values Chapter 9: The Four Dimensions of Transformational Leadership Chapter 10: Anatomy of a Change Movement: What the Movement to Ban Public Smoking Has to Teach Healthcare Leaders About Culture Change Afterword Epilogue

Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization’s invisible architecture—a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude—is no less important than its visible architecture. Further, they assert that culture will not change unless people change, and people will not change unless they are inspired to do so and given the right tools. The fully updated second edition of Building a Culture of Ownership in Healthcare takes readers on a journey from accountability to ownership—providing a proven model, strategies, and practical solutions to help improve organizational culture in the healthcare setting. Learn how investing in your organization and your people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and financial outcomes.

The quest for cost savings in hospitals and health systems too often prompts leaders to rush to make major cuts in the largest budget line item: staffing and labor costs. Evidence shows, though, that cutting labor expenses, especially in nursing, negatively impacts both quality of care and overall profitability. Faced with cutting costs while continuing to provide extraordinary patient care, nurses at Children’s Hospital of Philadelphia (CHOP) decided to pave a different path. In the process, they created a new model of bedside-driven fiscal responsibility. Nursing-Led Savings shows organizational leaders at all levels how to develop and implement a robust, sustainable plan that eliminates waste and streamlines processes in everyday clinical work. This strategy involves: · Educating frontline staff on the importance of financial stewardship · Using a structured improvement approach to execute cost savings at the bedside · Engaging Nursing Shared Governance councils in implementation and oversight · Prioritizing non-labor expense reduction

As a newly minted PhD or DNP, you’ve completed your dissertation or scholarly project. Congratulations! Wondering whether or how to publish? Confused about the publication process? Feeling overwhelmed? You are not alone. A Nurse’s Step-By-Step Guide to Publishing a Dissertation or DNP Project is a concise guide to preparing and polishing your work for publication. In a straightforward, conversational tone, author Karen Roush offers encouragement as well as information on everything from honing essential writing skills to choosing a publisher to submitting your manuscript—and all the steps in between. This book will help you navigate the world of scholarly publishing with less frustration— and more confidence—on the way to disseminating your research and knowledge.

"Regardless of position or title, healthcare professionals from the bedside to the boardroom will discover Critical Conversations in Healthcare as a complement to enhance competency and purpose in managing communication to promote ‘win-win’ results." –Martin S. Manno, PhD, RN, NEA-BC, CEN Associate Chief Nurse, Medical Center Education and Library Services Corporal Michael J. Crescenz VA Medical Center "Cheri Clancy’s Critical Conversations in Healthcare is a superb and inclusive primer on the importance of communication skills for practicing nurses. It is a wonderful resource on conversational know-how in healthcare." –Joan Kearney, PhD, APRN, FAAN Professor and Chair, Yale University School of Nursing Have you ever wished for help finding the right words when you are midway through another difficult conversation with a colleague, manager, or patient? The third edition of Critical Conversations in Healthcare feature do’s and don’ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are new to the bedside or CEO of a major healthcare facility, this fully revised third edition will show you how to: · Communicate mindfully · Interpret body language · Deal with gossip and harassment · Address workloads and management styles · Overcome conversation traps · Improve the patient experience · Work with frustrated families, angry physicians, and uncooperative colleagues TABLE OF CONTENTS Chapter 1: The Importance of Effective Communication in Healthcare Chapter 2: Body Language Exposed Chapter 3: The Emotionally Intelligent and Emotionally Competent Nurse Chapter 4: Mindful Conversations Chapter 5: Mind Over Matter Chapter 6: Impromptu Scripting, Phrasing, and Acronyms Chapter 7: Interprofessional Coaching Conversations Chapter 8: Improving Patient Experience Chapter 9: Fostering a Healthy Workplace Environment Chapter 10: Organizational Culture and Behavior Chapter 11: On Social Media Chapter 12: Conclusion Appendix A: Sample Rounding Template Appendix B: Develop Your Own AIDET Worksheet

In this issue of Nursing Clinics of North America, guest editors Kellie Bryant of Columbia University School of Nursing and Tiffani Chidume of Auburn University College of Nursing bring their considerable expertise to the topic of The Culture of Care. Although it has long been debated whether caring can be taught, guest editors and authors here examine best practices and strategies to provide optimal patient care. This issue will also address caring for special populations that face specific challenges and/or have been historically marginalized, with a focus on Black mothers and the LGBTQ+ community. - Contains 14 relevant, practice-oriented topics including taking a trauma-informed care approach to patient care; how do we teach our future generation of nurses to provide emotional support to patients; bringing cultural humility to the bedside; healing after COVID-19; nurses and self-care; caring for patients who do not follow healthcare recommendations; and more. - Provides in-depth clinical reviews on the culture of care, offering actionable insights for clinical practice. - Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create clinically significant, topic-based reviews.

Quantum Leadership: Creating Sustainable Value in Health Care, Sixth Edition focuses on the issue of leadership within the shifting landscape of health care.

THE HEALTHCARE PROFESSIONAL WORKFORCE is the first book to codify the transformations underway across health professions in the U.S. and to situate these changes within a larger context for both healthcare and non-healthcare audiences. This volume provides an important guide to understanding how health professionals fit within the emerging model of healthcare, and serves as a vital resource for readers in health policy management, medicine, public health, and organizational studies.

Develop the necessary skills to serve as a leader in systems improvement This unique, practical text will help DNP students develop the leadership skills needed to effectively implement and sustain meaningful change in the healthcare system. Presenting improvement methods within the framework of leadership, the book helps students to understand the practical applications of their education. Beyond orienting students to the work of the DNP, the text helps them to understand the scope of practice and how it is related to larger issues and challenges within healthcare. A significant portion of the text is devoted to leadership, particularly from a systems perspective. Using cases and examples, it addresses different ways DNPs can lead in healthcare and elaborates on the types of improvement processes that are initiated by DNPs: translation of EBP and research into practice, process improvement, and program evaluation. The book discusses how improvement is measured and offers several chapters on the DNP project, including its financial implications. PowerPoint slides accompany the text along with an Instructor’s Guide, which provides tips on how instructors can help students assimilate the large body of knowledge required in the DNP program. Key Features: Frames content within the context of leadership Prepares DNPs to serve as leaders of innovation in healthcare Offers an innovative approach to understanding the DNP leader and the DNP project Delivers up-to-date information about improvement work in healthcare systems specific to the needs of DNP students and graduates Includes practical cases and examples Distills resources that faculty and students will return to again and again

In the dynamic and ever-changing healthcare landscape of South Asia, effective leadership and management in nursing are crucial. The unique demands of this region require a specialized approach that bridges the gap between international nursing practices and regional requirements. This adaptation seeks to empower nurses to provide care of the highest quality and to lead with unwavering confidence. By harmonizing the roles and responsibilities of nurses in South Asia, this resource aims to inspire devoted nurses to overcome challenges encountered in healthcare settings. With the rich tapestry of cultures and traditions that characterize this region, this adaptation serves as a sincere endeavour to address the specific needs of the patients and healthcare systems. This title has been tailored to meet the requirements of nursing students enrolled in PG Nursing and Advanced Practice Nursing Course (ANP), aiming to enhance their leadership qualities as they assume managerial roles. It also serves as a useful reference for final-year UG Nursing students in developing a comprehensive understanding of Management and Leadership. - Serves as a compass to guide the nurses towards the development of essential leadership skills that align with the ever-changing demands of healthcare institutions and organizations. - Illuminates the unique roles played by national regulatory bodies and national-level nursing associations. - Covers all the important aspects of Nursing management with the latest updates. - Flowsheets and diagrams make it simpler and easier to comprehend. - The Challenge opens each chapter with a real-world scenario in which practising nurse leaders/managers offer personal stories, encouraging you to think about how you would handle the situation. - The Solution closes each chapter with an effective method to handle the real-life situation presented in The Challenge, demonstrating the ins and outs of problem-solving in practice. - Tips for Leading, Managing, and Following offer practical guidelines for applying the information in each chapter. - Next-Generation NCLEX® case studies familiarize you with these new testing items for the NGN exam. - AACN Essentials Core Competencies for Nursing Education outlines the necessary curriculum content and expected competencies of nursing graduates.