This book is designed to be an inclusive for the best practice approach to building maintenance management, where the processes, procedures and operational systems meet a high standard of professional and academic competence. It offers a different perspective on building maintenance management by presenting the schematic building maintenance value chain model and it’s implementation in Malaysian university buildings. The findings show an improvement to building performance, lower maintenance cost, building sustainability and increased maintenance service user satisfaction. The learning outcomes and summaries provided for each chapter and the extensive use of tables and figures add to the readability of the text. Though the book is based on data from Malaysia, it is useful for a much wider audience, and the informal writing style makes it an interesting reference source. This book is valuable for readers who are practitioners, professionals and for academic institutions that offer courses in the building field, including architecture, quantity surveying, civil engineering, building and facility management, property management, real estate. It will also be of interest to governments and others involved in the construction industry.

This book describes the latest methods and tools for the management of information within facility management services and explains how it is possible to collect, organize, and use information over the life cycle of a building in order to optimize the integration of these services and improve the efficiency of processes. The coverage includes presentation and analysis of basic concepts, procedures, and international standards in the development and management of real estate inventories, building registries, and information systems for facility management. Models of strategic management are discussed and the functions and roles of the strategic management center, explained. Detailed attention is also devoted to building information modeling (BIM) for facility management and potential interactions between information systems and BIM applications. Criteria for evaluating information system performance are identified, and guidelines of value in developing technical specifications for facility management services are proposed. The book will aid clients and facility managers in ensuring that information bases are effectively compiled and used in order to enhance building maintenance and facility management.

This new edition of an informative and accessible book guides building surveyors and facilities managers through the key aspects of property maintenance and continues to be of value to both students and practitioners. With the increasing cost of new-build, effective maintenance of existing building stock is becoming ever more important and building maintenance work now represents nearly half of total construction output in the UK. Building Maintenance Management provides a comprehensive profile of the many aspects of property maintenance. This second edition has been updated throughout, with sections on outsourcing; maintenance planning; benchmarking and KPIs; and current trends in procurement routes (including partnering and the growth of PFI) integrated into the text. There is also a new chapter on the changing context within which maintenance is carried out, largely concerned with its relationship to facilities management. More coverage is given of maintenance organisations and there are major updates to relevant aspects of health and safety and to contract forms.

Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking. This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers. The text is divided into three parts: · Current practice is illustrated, with a second chapter looking at enhancing services · Key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems · Extensive advice is provided on managing people through change and on decision making The Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies. ‘This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis’ Chartered Surveyor Monthly 'A thorough and very well researched book...as a student text it is first class' Construction Manager

Proceedings of the 14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023), July 20–24, 2023, San Francisco, USA

The central aim of this book is to investigate and develop frameworks to aid effective maintenance management of municipal buildings in the education sector of developing economies. Using the South African education sector as a case study, this book provides readers with two major practical insights. Firstly, it focuses on the theoretical underpinnings of maintenance management research and introduces a maintenance management model through the development of a conceptual framework. This framework aids in explaining the factors underpinning the maintenance of municipal buildings but can also be used in the assessment and management of other public buildings. Secondly, the book highlights and addresses theoretical gaps in existing studies essential for the maintenance management of buildings in developing economies, providing a stimulus for future research. The book will be of interest to researchers in construction management, building technology, estate management, civil engineering, architecture, and urban and regional planning. It is an essential manual for policymakers in the education sector, built environment, construction industry, facility maintenance, facility management and consultants at government ministries, departments, and agencies (MDAs) charged with maintenance management of public infrastructures and assets.