Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes. The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics. While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both. It presents the tools to design business processes and management techniques on operating them efficiently. The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes. The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs.

Most textbooks on business process management focus on either the nuts and bolts of computer simulation or the managerial aspects of business processes. Covering both technical and managerial aspects of business process management, Business Process Modeling, Simulation and Design, Second Edition presents the tools to design effective business processes and the management techniques to operate them efficiently. New to the Second Edition Three completely revised chapters that incorporate ExtendSim 8 An introduction to simulation A chapter on business process analytics Developed from the authors’ many years of teaching process design and simulation courses, the text provides students with a thorough understanding of numerous analytical tools that can be used to model, analyze, design, manage, and improve business processes. It covers a wide range of approaches, including discrete event simulation, graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, and data mining. Unlike other operations management books, this one emphasizes user-friendly simulation software as well as business processes, rather than only manufacturing processes or general operations management problems. Taking an analytical modeling approach to process design, this book illustrates the power of simulation modeling as a vehicle for analyzing and designing business processes. It teaches how to apply process simulation and discusses the managerial implications of redesigning processes. The ExtendSim software is available online and ancillaries are available for instructors.

"The fourth edition of this widely used textbook offers a new perspective. Previously titled Business Process Modeling, Simulation and Design, as the new title suggests, this book is about analytical business process modeling and design. However, this new edition introduces analytics to the title and to the presentation. The main objective of this book is to provide students with a comprehensive understanding of the multitude of analytical tools that can be used to model, analyse, understand, and ultimately design business processes. The most flexible and powerful of these tools, although not always the most appropriate, is discrete-event simulation. The wide range of approaches covered in this book include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, and analytical queuing methods, as well as data mining. The authors focus on business processes as opposed to just manufacturing processes or general operations management problems and emphasise on simulation modeling using state-of-the-art commercial simulation software. BUSINESS PROCESS ANALYTICS Modeling, Simulation, and Design can be thought of as a hybrid between traditional books on process management, operations management, and simulation. The growing interest in simulation-based tools suggests an understanding of simulation modeling, its potential as well as its limitations for analysing and designing processes, is of key importance to students looking for a future career in operations management"--

A process model is very often used for system analysis, design and management in various application areas. Using a process model has the advantage that it has only to be as precise as necessary within the parameters of the individual field of application, whereas the precision externally is less important. This makes process modeling easier and open for structuring. The contributions deal with different approaches to process modelling, especially in the areas of business process modelling, logistics and production processes and water systems.

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems’ impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from research and practice for an integrated design of process and system quality. A quality reference-model characterizes process quality and a process notation is extended to operationalize the model. Simulation is a powerful means to predict the mutual quality impact, to compare design alternatives, and to verify them against requirements. The author describes two simulation approaches and discusses interesting insights on their application in practice.

This classroom-texted textbook/reference presents a set of useful modeling techniques, describing how these can be combined into a powerful framework for the analysis and design of business systems. These techniques follow an interactive modeling and simulation (IMS) approach, enabling the modeling and simulation of separate parts of the system at different levels of abstraction, and the composition of these parts in a flexible crosscutting manner that preserves the behavior of the individual parts. Topics and features: presents a detailed introduction to the foundations of IMS for business system design, covering protocol modeling and goal modeling semantics; describes the practical application of IMS for business system design, illustrated by a selection of useful case studies; highlights the advantages of this approach to IMS for business system design, with a focus on performance management, motivation modeling, and communication; includes review questions and exercises at the end of each chapter.

Innovative processes for the development of products and services are more and more considered as an organisational capability, which is recognised to be increasingly important for business success in today’s competitive environment. However, management and academia need a more profound understanding of these processes and to develop improved management approaches to exploit such business potentials. This book contains the proceedings of the 3rd International Conference on Modelling and Management of Engineering Processes (MMEP2013) held in Magdeburg, Germany, in November 2013. It includes contributions from international leading researchers in the fields of process modelling and process management. The conference topics were recent trends in modelling and management of engineering processes, potential synergies between different modelling approaches, future challenges for the management of engineering processes as well as future research in these areas.

Ten years ago, groupware bundled with email and calendar applications helped track the flow of work from person to person within an organization. Workflow in today's enterprise means more monitoring and orchestrating massive systems. A new technology called Business Process Management, or BPM, helps software architects and developers design, code, run, administer, and monitor complex network-based business processes BPM replaces those sketchy flowchart diagrams that business analysts draw on whiteboards with a precise model that uses standard graphical and XML representations, and an architecture that allows it converse with other services, systems, and users. Sound complicated? It is. But it's downright frustrating when you have to search the Web for every little piece of information vital to the process. Essential Business Process Modeling gathers all the concepts, design, architecture, and standard specifications of BPM into one concise book, and offers hands-on examples that illustrate BPM's approach to process notation, execution, administration and monitoring. Author Mike Havey demonstrates standard ways to code rigorous processes that are centerpieces of a service-oriented architecture (SOA), which defines how networks interact so that one can perform a service for the other. His book also shows how BPM complements enterprise application integration (EAI), a method for moving from older applications to new ones, and Enterprise Service BUS for integrating different web services, messaging, and XML technologies into a single network. BPM, he says, is to this collection of services what a conductor is to musicians in an orchestra: it coordinates their actions in the performance of a larger composition. Essential Business Process Modeling teaches you how to develop examples of process-oriented applications using free tools that can be run on an average PC or laptop. You'll also learn about BPM design patterns and best practices, as well as some underlying theory. The best way to monitor processes within an enterprise is with BPM, and the best way to navigate BPM is with this valuable book.