This guide introduces a humanistic, solution-focused coaching model, using lived experience to demonstrate how profound changes in our healthcare experiences and system, for patients and staff, are possible; while also supporting readers to develop their own coaching skills. Combining research, theory, and practice shared through personal experience, readers are introduced to solution-focused, dialogic tools for use in promoting person-centred care. The first section of the book introduces the coaching model and explores its theoretical and philosophical underpinnings, drawing on theories from neuroscience, neurobiology, communication sciences, humanistic psychology, and positive psychology. The second section of the book transitions from theory and research into clinical practice, making evident the broad range of healthcare contexts and domains in which the humanistic, solution-focused approaches are implemented, as well as the profound personal and professional implications associated with their use. The third section of the book focuses on the lived experience of four people, focusing on their interactions with healthcare before and after their coaching training, emphasizing the difference a humanistic, solution-focused approach has made for them and their families. The final section then turns to organizational change and explores how solution-focused coaching provides insights, perspectives, and aspirations for system change. This engaging text is ideal reading for healthcare professionals, teachers, and leaders looking to develop and improve the care they deliver, the experiences of the people they are working with, and the organizations they deliver it within.

Written by a leading healthcare academic and an accredited international business coach, this book takes a new approach to one of the most crucial issues in healthcare – how to care for patients appreciatively, responsively and compassionately. In the light of the findings of the Francis Report (2013), and at a time when healthcare services are under enormous pressure, there is a clear and urgent need for such a book. Despite the challenges of ill health, the authors demonstrate that the opportunity is there for any healthcare practitioner to draw out what the patient needs and desires, in line with the patient’s own values, purposes and beliefs. This approach seeks to alleviate suffering and allows the patient to be more empowered and motivated to change, discovering choice and possibility in times of adversity. In this way, the practitioner can help the patient increase their own resilience and resourcefulness. At the same time, the practitioner discovers their own ability to self-care and self-manage. Aimed at healthcare students and practitioners at all levels, Appreciative Healthcare Practice will provide a valuable and supportive learning resource for a wide range of individuals involved in caring. Contents include: Introduction Carers’ stories Compassionate and dignified care Professionalism – on becoming a professional Applying appreciative inquiry in practice and education Creativity and care Applying the three-eye model to healthcare Mindful healthcare practice The appreciative care worker and coach

Part 1. Motivational interviewing -- Part 2. Toolbox -- Part 3. Around the field -- Part 4. MI playbook.

Person-Centred Healthcare Research Person-Centred Healthcare Research provides an innovative and novel approach to exploring a range of research designs and methodological approaches aimed at investigating person-centred healthcare practice within and across healthcare disciplines. With contributions from internationally renowned experts in the field, this engaging resource challenges existing research and development methodologies and their relevance to advancing person-centred knowledge generation, dissemination, translation, implementation and use. It also explores new developments in research methods and practices that open up new avenues for advancing the field of person-centred practice. Person-Centred Healthcare Research: Enables students, practitioners, managers and researchers to gain a solid understanding of the complexity of person-centred thinking in research designs and methods Explores the theories and practices underpinning a topical subject within current healthcare practice Is edited by an internationally recognised team who are at the forefront of person-centred healthcare research For more information on the complete range of Wiley nursing publishing, please visit: www.wileynursing.com To receive automatic updates on Wiley books and journals, join our email list. Sign up today at www.wiley.com/email This new title is also available as an e-book. For more details, please see www.wiley.com/buy/9781119099604

This book embarks on an ambitious journey to challenge existing paradigms and spark a radical shift in the way healthcare is perceived and delivered. Dive into a groundbreaking exploration of person-centred healthcare education, offering a multi-dimensional framework that redefines learning and practice in the healthcare landscape. This comprehensive guide, with contributions from top experts in field, dissects the critical components of a person-centred curriculum, spanning philosophy, strategy, values, leadership, and practical skills. The book empowers readers with real-world case studies, tools, and reflective exercises, propelling the implementation of transformative person-centred healthcare practices. Derived from the concepts introduced by the first European-funded project to frame and develop a person-centred healthcare curriculum, Developing Person-centred Cultures in Healthcare Education and Practice presents an indispensable resource for healthcare practitioners looking for a way to develop person-centred cultures within the workplace. Key features: An innovative curriculum framework for person-centred healthcare education and practice In-depth coverage of philosophy, strategy, shared values, leadership, and practical skills for fostering person-centred cultures Practical tools and real case studies to facilitate effective implementation of person-centred practices This book is an indispensable resource for educators, healthcare practitioners, and policymakers looking to champion the shift towards person-centred healthcare practices.

Moves beyond traditional definitions of patient-centered care to improve the experience of a "real person" as patient How might the entire system for producing, delivering, and paying for health care be changed so that real people fare better than they currently do? This text applies "person-focused" principles to health management decision-making aimed at improving the personal experience of care within health care institutions to improve outcomes and cost savings. Written and edited by distinguished educators and researchers with decades of health care policy experience, the text examines how health care managers can initiate and direct the process of system transformation by understanding and using a greater "person-focus" in their decision-making. It encompasses the key domains of management competencies defined by the AUPHA, CAHME, and NCHL. The text brings together experts across a variety of health care management disciplines to examine how managerial decisions affect the personal experience of patient care. It is based on observations that many of the current problems facing health care managers are caused by lack of attention to what happens when real people are transformed into "patients" and treated routinely by the US health care system. Moving beyond traditional definitions of patient-centered care, the book explores how our entire system for producing, delivering, and paying for care can be changed so that the internal experience of people receiving care is a positive one. The book helps to develop specific rules for improving the experience of care through better managerial decision-making. Case studies with discussion questions facilitate creative problem solving based on sound decision-making. Also included are extensive links to online content along with an Instructor's Manual, PowerPoint slides and more. Key Features: Describes how the person-focused model leads to better outcomes Discusses the impact of management decisions on the personal experience of clinical care Addresses the personal and clinical problems created through our current system's standard health care delivery and financing Applies basic principles of management decision-making to key operational issues to improve the personal experience of care Fulfills key learning competencies defined by AUPHA, CAHME, and NCHL

Through the use of varied case studies, this book explains and demonstrates how nurses can transform the ideals of person-centred care into reality for patients throughout their healthcare journey, in a variety of settings.

The Person-Centered Care (PCC) conceptual background of healthcare positions a person in the center of a healthcare system, instead of defining a patient as a set of diagnoses and treatment episodes. The PCC-based concep- tual background triggers enhanced application of Artificial Intelligence (AI), as it dissolves the limits of processing traditional medical data records. The ambition of taking care of a person health by knowing life conditions, values, and expectations for nurturing own health adds new dimensions for making PCC operational.

Despite pressure from the private sector to market their own custom solutions, the healthcare industry is coming around to the idea of applying the strategies of collaboration, open solutions, and innovation to meet the ever-changing demands for healthcare information to support quality and safety. This book provides a roadmap for improving quality of care using Electronic Health Records (EHR) and interoperable, consumer-centric health information solutions. Through a series of case studies, the authors highlight collaborative and innovative initiatives that are already being used around the world, such as the acclaimed VistA system from Veterans' Health and a variety of other open source EHR systems.