Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the "soft skills" that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors ("IIA"), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a "no" into a "yes." They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.

Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the "soft skills" that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills - whether good or bad - have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors ("IIA"), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effec ...

In this thesis, the constituents, antecedents and outcomes of effective communication between internal audit and its key stakeholders, the board of directors and senior management, were analyzed for organizations based in Switzerland. As the Third Line of Defense for effective risk management and internal control, internal audit ideally has a dual reporting relationship in terms of a functional reporting line to the board and an additional administrative reporting line to senior management. This unique organizational position, in addition to its mandate to add value to the organization, endows internal audit with the possibility to reduce information asymmetries for the board and to improve the decision-making capability of its key stakeholders through effective upward communication. In turn, also internal audit relies on effective downward communication from its key stakeholders to align its work with the strategic and control-related needs of the organization. Consequently, effective communication between internal audit and the board and senior management should be designed as a continuous and feedback-oriented process that is characterized by vertical information flowing bottom-up from internal audit as well as top-down from the board and senior management. To empirically investigate the research phenomenon, a mixed methods strategy was applied in which the data obtained through an online survey from 113 internal auditors were evaluated using hierarchical multiple regression analysis, path analysis as well as qualitative content analysis. The empirical results confirmed that the communication quality criteria defined by the professional body for internal audit were regarded as the main constituents of effective communication. It could likewise be shown that with respect to the antecedents, the perceived behavioral control of internal auditors regarding the communication process was the most significant predictor for effectiv.

This book could serve as the module text in organisational communication for final year undergraduates/postgraduates. It is also a complete handbook for those whose task it is to carry out an audit.

Internal audit is a crucial function in any organisation, as it provides an independent and objective assessment of an organisation's internal controls, processes, and systems. Effective internal auditors possess a wide range of skills and knowledge, including risk assessment, internal control frameworks, data analytics, and communication. "Mastering Internal Audit Fundamentals: A Step by Step Approach" is a comprehensive guide to help aspiring and current internal auditors enhance their skills and knowledge. The book takes a step-by-step approach, starting with the fundamentals and building up to more advanced concepts. The book is written by Salih Ahmed Islam, an experienced internal auditor who have a deep understanding of the challenges and opportunities facing the profession. It provides practical insights and guidance on how to perform effective internal audits, including how to plan and execute audits, develop audit programs, and communicate audit findings. Whether you are new to the profession or a seasoned internal auditor, "Mastering Internal Audit Fundamentals: A Step by Step Approach" is an essential guide to help you succeed in your role. The book is designed to be a valuable resource that you can refer to throughout your career, providing you with the tools and knowledge you need to perform effective internal audits and add value to your organisation.

Book & CD. This book is designed primarily for undergraduate and postgraduate students intending to pursue a career in internal auditing, as well as those chartered accountants with a specialist interest in governance and control issues. This book covers the basic concepts, philosophy and principles underlying the practice of internal auditing -- the relationships between the internal auditor, management and the external auditor. In addition, the student will gain a knowledge and understanding of the nature of an organisation. Risk management and the role of internal auditing in managing organisational risks in the context of current developments in corporate governance in both the public and private sectors are dealt with. The book is now prescribed for those studying for the Certified Internal Auditor professional qualification since it addresses the syllabus requirements of the Institute of Internal Auditors (IIA) and the Standards for the Professional Practice of Internal Auditing and Competency Framework for Internal Auditors. This book represents a practical integrated approach to the Institute of Internal Auditors' recommended internal audit approach, and may be implemented within an internal audit department in a cost-effective manner. Accordingly, the text may be useful as a reference manual for internal audits in practice.

The Wiley CIA Exam Review is the best source to help readers prepare for the Certified Internal Auditor (CIA) exam, covering the Sarbanes-Oxley Act and more. Wiley CIA Exam Review, Volume 2: Conducting the Internal Audit Engagement covers conducting engagements, carrying out specific engagements, monitoring engagement outcomes, understanding fraud knowledge elements, using engagement tools, and more. Every volume in the Wiley CIA Exam Review series offers a successful learning system of visual aids and memorization techniques. Each volume is a comprehensive, single-source preparation tool that features theories and concepts, indicators that help candidates allot study time, full coverage of the IIA’s Attribute and Performance Standards, and in-depth of theory and practice.