A thorough resource for discussion of group systems technology, electronic meeting technologies, and organizational work group supports. Describes how to tailor computer systems to meet organizational needs, and details sources for further information. For managers in organizations where technology is supposed to help people work together. Annotation copyright by Book News, Inc., Portland, OR

Creativity and rationale comprise an essential tension in design. They are two sides of the coin; contrary, complementary, but perhaps also interdependent. Designs always serve purposes. They always have an internal logic. They can be queried, explained, and evaluated. These characteristics are what design rationale is about. But at the same time designs always provoke experiences and insights. They open up possibilities, raise questions, and engage human sense making. Design is always about creativity. Creativity and Rationale: Enhancing Human Experience by Design comprises 19 complementary chapters by leading experts in the areas of human-computer interaction design, sociotechnical systems design, requirements engineering, information systems, and artificial intelligence. Researchers, research students and practitioners in human-computer interaction and software design will find this state of the art volume invaluable.

Collaborative Information Technologies are broadly defined as technologies that enable collaboration among individuals engaged in a common task. Examples of such technologies are Web-based chat tools, Web-based asynchronous conferencing tools, e-mail, listservs, collaborative writing tools, group decision support systems, etc. Collaborative Information Technologies includes research on the design and implementation of such technologies, assessment of the impact of collaborative technologies on organizations, and theoretical considerations on links between collaborative technologies and organizational outcomes.

The motivation for this book is to provide, in a concise format, account of the explorations and integration of the lessons learned from experimental decision support system implementation. This book considers the various aspects of developing decision support systems in a way which is accessible to the full range of participants in the process.

This book approaches strategy-making in a way that is designed to assist most organizations develop strategy appropriate to their size, purpose and resources. It provides a much-needed guide to the strategy-making process by: elaborating the key concepts and theories of strategic management; by illustrating through case vignettes the issues inherent in the process of strategy-making; and by providing extensive and detailed practical guidelines on the methods, techniques and tools employed in the case vignettes. Key themes explored are: the crucial significance of political feasibility; the role of participation; emphasis on stakeholder management; thinking about alternative futures within the overall process of stra

Decision support systems (DSS) are widely touted for their effectiveness in aiding decision making, particularly across a wide and diverse range of industries including healthcare, business, and engineering applications. The concepts, principles, and theories of enhanced decision making are essential points of research as well as the exact methods, tools, and technologies being implemented in these industries. From both a standpoint of DSS interfaces, namely the design and development of these technologies, along with the implementations, including experiences and utilization of these tools, one can get a better sense of how exactly DSS has changed the face of decision making and management in multi-industry applications. Furthermore, the evaluation of the impact of these technologies is essential in moving forward in the future. The Research Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering explores how decision support systems have been developed and implemented across diverse industries through perspectives on the technology, the utilizations of these tools, and from a decision management standpoint. The chapters will cover not only the interfaces, implementations, and functionality of these tools, but also the overall impacts they have had on the specific industries mentioned. This book also evaluates the effectiveness along with benefits and challenges of using DSS as well as the outlook for the future. This book is ideal for decision makers, IT consultants and specialists, software developers, design professionals, academicians, policymakers, researchers, professionals, and students interested in how DSS is being used in different industries.

The Blackwell Encyclopedic Dictionary of Management Information Systems provides clear, concise, up to the minute and highly informative definitions and explanations covering the whole of the fast changing field of management information systems.

This publication presents the latest innovations and achievements of academic communities on Decision Support Systems (DSS). These advances include theory systems, computer-aided methods, algorithms, techniques and applications related to supporting decision making. The aim is to develop approaches for applying information systems technology to increase the effectiveness of decision making in situations where the computer system can support and enhance human judgements in the performance of tasks that have elements which cannot be specified in advance. Also it is intended to improve ways of synthesizing and applying relevant work from resource disciplines to practical implementation of systems that enhance decision support capability. The resource disciplines include: information technology, artificial intelligence, cognitive psychology, decision theory, organizational theory, operations research and modeling. Researchers come from the Operational Research area but also from Decision Theory, Multicriteria Decision Making methodologies, Fuzzy sets and modeling tools. Based on the introduction of Information and Communication Technologies in organizations, the decisional process is evolving from a mono actor to a multi actor situation in which cooperation is a way to make the decision.