Achieve All Your Business Goals Using the Art of Conversation “This book will increase your influence and success rate by the end of the first chapter.” —Alan Weiss, PhD, author of Million Dollar Consulting and Getting Started in Consulting What is the key to business success? COLLABORATION. Executive coach and professional development expert Shawn Kent Hayashi provides everything you need to inspire, take part in, and manage the kinds of conversations that are the hallmark of true teamwork. In Conversations That Get Results and Inspire Collaboration, Hayashi answers the questions she is most frequently asked during coaching and training sessions: What can I do to engage people collaboratively? How can I ensure I have a positive impact? How do I get my point across so that others hear me? How do I address the needs of my coworkers so we can move projects forward? What can I do to get conversations back on track when they threaten to veer out of control? Featuring case studies illustrating best practices for engaging managers, peers, and employees to build momentum toward success, Conversations That Get Results and Inspire Collaboration gives you the tools to create the right conversation at the right time to achieve any business goal.

Knowledge management can be a powerful tool if successfully implemented into an organizational structure. Uncovering the latest methods, tools, trends, and strategies in organizational knowledge management should be a priority for individuals working in a variety of industries. Knowledge Management Practice in Organizations: The View from Inside brings together industry experts to discuss the realities of knowledge management work in organizations. Examining the challenges associated with operational knowledge management, this work provides insight into the day-to-day practice of knowledge management in real-life settings. Organizational leaders and professionals, librarians, students, and researchers will find this publication to be an essential tool in understanding knowledge management implementation.

Providing clear, expert guidance to help engineers make a smooth transition to the management team, this a newly revised and updated edition of an Artech House bestseller belongs on every engineer’s reference shelf. The author’s 30-plus year perspective indicates that, while most engineers will spend the majority of their careers as managers, most are dissatisfied with the transition. Much of this frustration is the result of lack of preparation and training. This book provides a solid grounding in the critical attitudes and principles needed for success. The greatly expanded Second Edition adds critical new discussions on the development of healthy teams, meeting management, delegating, decision making, and personal branding. New managers are taught to internalize the attitudes and master the associated skills to excel in, and be satisfied with the transition to management. The book explains how to communicate more effectively and improve relationships with colleagues. Professionals learn how to use their newly acquired skills to solve immediate problems. Moreover, they are shown how to apply six fundamental principles to their on-going work with engineering teams and management. Supplemental material, such as templates, exercises, and worksheets are available at no additional cost at ArtechHouse.com.

Your people are your most valuable asset, and if you want them to excel (and your profits to soar), you'll need to abandon your traditional command-and-control management style and adopt a collaborative, open leadership approach—one that engages and empowers your people. While this isn't a particularly new idea, many leaders, while they may pay lip service to it, don't really understand what it means. And most of those who do get it lack the skills for putting it into practice. In Flat Army you'll find powerful leadership models and tools that help you challenge yourself and overcome your personal obstacles to change, while pushing the boundaries of organizational change to create a culture of collaboration. • Develops an integrated framework incorporating collaboration, open leadership, technologies, and connected learning • Shows you how to flatten the organizational pyramid and engage with your peoples in more collaborative and productive ways—without undermining your authority • Explains how to deploy a Connected Leader mindset, a Participative Leader Framework, and a Collaborative Leader Action Model • Arms you with powerful tools for becoming a more visible leader who demonstrates the qualities and capabilities needed to become an agent of positive change

Addressing the question of how leadership can work most successfully in universities, Engaging Leaders strengthens the sense of shared professional knowledge and capability amongst leaders in higher education. Presenting a narrative of change which not only spells out why universities need to work differently, this book also takes the reader through clear practical steps which any practising leader can take in order to build a collaborative professional culture which supports and challenges all members of an academic community. Using a selection of case studies from UK and international universities, the book explores why working collectively remains a fundamental challenge for many higher education institutions and looks at the benefits of creating a collective commitment throughout universities. It covers: action learning and professional learning communities emotionally-intelligent organisational cultures feedback as an intrinsic tool building partnerships and collaborations Higher Education and public value cultures of innovation and sustainable practices. Engaging Leaders is for those who see themselves as leaders in higher education, whether or not this is recognised in their job title. It provides stimulating perspectives on what they might do to become more engaged and engaging, and includes examples of inspiring practice which is already making a difference in universities, colleges and new private providers. It will be of value to established managers as well as those new in post, and also for those participating in postgraduate programmes.

Many writers have highlighted the business value of deeply engaged teams. Indeed a great team is powerful, much more than the sum of its individual people.While many things influence engagement at work, and indeed there is complexity – it isn’t rocket science. Engagement Whisperer demystifies the science and describes a ‘softly, softly’ approach to lifting engagement in your team. There is already so much noise in an organisation that a quieter approach might just be the right ‘cup of tea’ (or coffee). Learning for managers is distilled in thirty delicious and easily digestible bites. It’s designed as a dipper or a flipper. Simply, you can read a chapter or two at a time on the bus or while enjoying a cappuccino (my preferred option). The book is targeted at managers in large organisations and draws heavily on PhD research into what’s happening when people are highly engaged at work. The results are recommendations for manager’s behaviours and team processes. There’s also a chapter discussing what it’s like to live in a large organisation and how this influences your status and identity. The book is sprinkled heavily with the voices of employees. The book will also be helpful for those with responsibility for organisational wide employee engagement initiatives. Perhaps you are in human resources or corporate communications. There is a chapter written with input from folk who have run these programs. The book is a fun and enlightening investment of a manager’s time. You will come away with ideas on things you can do to support your team members engagement at work.

Inspire and empower your team to collaborate across any boundary Think One Team, 2nd Edition: The Revolutionary 90 Day Plan that Engages Employees, Connects Silos and Transforms Organisations weaves a fascinating and entertaining tale that reveals how a simple change in approach can free your organisation of silo-based thinking, and empower your team to act as a single unit. This imaginative, yet practical text is fully revised and updated, and has been specifically designed to guide you in creating and sustaining the agile, teamwork-focused environment that is essential to thriving in a rapidly changing world. Throughout this enlightening resource, you will explore the five practices that define the difference between fragmented, silo-based groups and a team that thinks and acts as one. In the business world, when teams are not aligned and don't collaborate across the various boundaries, they put the whole organisation at risk. This irritates customers, frustrates employees and causes countless lost opportunities. Think One Team gives you the step-by-step guide to unlock the potential in your own team and to inspire others by showing them that the era of silo thinking is over. Break down old and outdated silo-based thinking habits, and replace them with nimble and effective decision-making methods Drive change through collaboration and co-creation, empowering teams to respond and adapt quickly Coach your team to think, learn and act as a single unit, rather than a fractured collection of independent professionals Leverage an online toolbox brimming with materials that reinforce lessons on how to lead and how to build and connect effective teams Think One Team, 2nd Edition: The Revolutionary 90 Day Plan that Engages Employees, Connects Silos and Transforms Organisations is an engaging book that breaks the cycle of silo-based thinking and empowers your team to thrive in an ever-changing world.

Are you ready to revolutionize your leadership style and foster a thriving, high-performing team? Leadership expert Paul Axtell reveals the secrets to becoming a truly compassionate leader, one who empowers their team members, encourages growth, and ignites a passionate drive for success. By combining his vast expertise with practical, actionable strategies, Axtell offers a step-by-step roadmap for transforming your workplace into a harmonious, dynamic environment. Empower Your Team: Discover the art of fostering a culture of trust and promoting a sense of ownership that leads to outstanding results. Inspire Peak Performance: Learn how to inspire and motivate your team members to consistently deliver their best, fueling a collective drive for excellence. Nurture Employee Well-Being: Prioritize the well-being of your team, promoting work-life balance and reducing burnout to create a happy and engaged workforce. Boost Collaboration: Cultivate an environment of collaboration and open communication, enabling your team to leverage their diverse skills and perspectives for innovation and success. Effective Feedback Techniques: Master the art of giving constructive feedback that inspires growth. Conflict Resolution Strategies: Equip yourself with powerful conflict resolution techniques to transform challenges into opportunities for stronger team bonds. Adaptability and Resilience: Develop the resilience to navigate through uncertainties and embrace change, guiding your team toward continued success. Enhance Emotional Intelligence: Cultivate emotional intelligence to connect with your team on a deeper level, understanding their needs and aspirations. Inclusive Leadership: Embrace diversity and inclusivity in your leadership style, fostering an environment where every team member feels valued and heard. Drive Innovation: Inspire creativity and innovation within your team, driving the development of groundbreaking ideas and solutions. Whether you're a seasoned executive or an aspiring leader, Compassionate Leadership will equip you with the tools to build a highly engaged, inspired, and successful team that thrives under your compassionate guidance.