A recent conference brought together researchers who contribute to the design of cooperative systems and their integration into organizational settings. The aim of the conference was to advance the understanding and modeling of collaborative work situations which are mediated by technological artefacts, and to highlight the development of design methodologies for cooperative work analysis and cooperative systems design. Papers from the conference reflect the multidisciplinary nature of this area, representing fields such as computer and information sciences, knowledge engineering, distributed artificial intelligence, organizational and management sciences, and ergonomics. There is no subject index. Annotation : 2004 Book News, Inc., Portland, OR (booknews.com).

Annotation The main goal of the COOP conferences is to contribute to the solution of problems related to the design of cooperative systems, and to the integration of these systems in organizational settings. The main assumption behind the COOP conferences is that cooperative design requires a deep understanding of cooperative work in groups and organizations, involving both artifacts and social practices. The COOP 2002 conference is mainly devoted to the following issues: the gap between 'virtual' and 'material' artifacts in human collaboration; collaboration among mobile actors; the WWW as a platform for cooperative systems and changing practices and organizations in the wake of the cooperative systems.

Cooperative systems design requires a deep understanding of the cooperative work of groups and organizations. The papers included in this book draw from an empirical background including studies in healthcare, homecare, software-development, architectural design, marine insurance industry and learning in university settings.

The main assumption behind the COOP conferences is that co-operative systems design requires a deep understanding of the co-operative work of dyads, groups and organizations, involving both artefacts and social conventions. The key topic of COOP'2000 was The Use of Theories and Models in Designing Cooperative Systems. Two opposite methodological approaches to co-operative system design can be clearly identified - a pragmatic approach or an approach based on theories and models. Objectives of the COOP'2000 Conference included: clarifying the reasons why one needs or does not need to use a theory or a model for design, comparing the pragmatic and the theory/model-based approaches, and identifying possible joint points between them, discussing the relevance of the theories/models with respect to the design of co-operative systems, to better delimit the respective application fields of the various theories/models, and to identify their possible joint points.

COOP 2012 is the tenth COOP conference, marking twenty years from the first conference in 1992. In this special anniversary edition we asked researchers and practitioners to reflect on what have been the successes and the failures in designing cooperative systems, and what challenges still need to be addressed. We have come a long way in understanding the intricacies of cooperation and in designing systems that support work practices and collective activities. These advances would not have been possible without the concerted effort of contributions from a plethora of domains including CSCW, HCI, Information Systems, Knowledge Engineering, Multi-agent systems, organizational and management sciences, sociology, psychology, anthropology, ergonomics, linguistics, etc. The COOP community is going from strength to strength in developing new technologies, advancing and proposing new methodological approaches, and forging theories.

The phrases the information superhighway and the the information societyare on almost everyone's lips. CSCW and groupware systems are the key to bringing those phrases to life. To an extent that would scarcely have been imaginable a few years ago, the contributions in this volume speak to each other and to a broader interdisciplinary context. The areas of ethnography and design, the requirements and principles of CSCW design, CSCW languages and environments, and the evaluation of CSCW systems are brought together, to bring to light how activities in working domains are really in practice, carried out. The aim above all is to do justice to the creativity and versatility of those whose work they aim to support.

This book, on the ergonomics of human−machine systems, is aimed at engineers specializing in informatics, automation, production or robotics, who are faced with a significant dilemma during the conception of human−machine systems. On the one hand, the human operator guarantees the reliability of the system and has been known to salvage numerous critical situations through an ability to reason in unplanned, imprecise and uncertain situations; on the other hand, the human operator can be unpredictable and create disturbances in the automated system. The first part of the book is dedicated to the methods of human-centered design, from three different points of view, the various chapters focusing on models developed by human engineers and functional models to explain human behavior in their environment, models of cognitive psychology and models in the domain of automobile driving. Part 2 develops the methods of evaluation of the human−machine systems, looking at the evaluation of the activity of the human operator at work and human error analysis methods. Finally, Part 3 is dedicated to human−machine cooperation, where the authors show that a cooperative agent comprises a know-how and a so-called know-how-to-cooperate and show the way to design and evaluate that cooperation in real industrial contexts.

This book constitutes the thoroughly refereed post-proceedings of the 9th International Workshop on the Design, Specification, and Verification of Interactive Systems, DSV-IS 2002, held in Rostock, Germany in June 2002. The 19 revised full papers presented have gone through two rounds of reviewing, selection, and improvement. All aspects of the design, specification, and verification of interactive systems from the human-computer interaction point of view are addressed. Particular emphasis is given to models and their role in supporting the design and development of interactive systems and user interfaces for ubiquitous computing.

"This book offers a new look at the latest research and critical issues within the field of information systems by creating solid theoretical frameworks and the latest empirical findings of social developments"--

Information technology has been used in organisational settings and for organisational purposes such as accounting, for a half century, but IT is now increasingly being used for the purposes of mediating and regulating complex activities in which multiple professional users are involved, such as in factories, hospitals, architectural offices, and so on. The economic importance of such coordination systems is enormous but their design often inadequate. The problem is that our understanding of the coordinative practices for which these systems are developed is deficient, leaving systems developers and software engineers to base their designs on commonsensical requirements analyses. The research reflected in this book addresses these very problems. It is a collection of articles which establish a conceptual foundation for the research area of Computer-Supported Cooperative Work.