Conveying the reality of the counselling room, this book provides helpful tips and techniques to enable practitioners to develop and refine their skills. At the heart of this book is the idea of 'situated action'. By this we mean suspending purely intellectual faculties and exploring a different kind of intelligence - one shaped in the real world - in essence what happens to theory when it meets real life. This book offers thirty four skills to achieve this kind of practice wisdom which contain a mixture of reflection, client stories, quotes and images. This text will translate theory into practice for students and be a source of inspiration and reflection for the experienced practitioner.

For any student or practitioner needing to gain a sound understanding of the complex fields of gender variance, gender identity and gender dysphoria, this book provides the ideal starting point for the knowledge and skills that you need. Emphasising the need for affirmative practice in gender care, it provides an overview of the subject areas and process issues which most commonly arise in counselling, combining theoretical with practical perspectives. It explores the diverse range of identities including masculinity, femininity, non-binary, gender dysphoria, trans and cisgender. It also addresses challenges which many clients experience in their daily lives - in the workplace, when coming out, when transitioning and in intimate relationships. The authors highlight the importance of education and reflection to enable good practice. They feature case studies, vignettes and reflective exercises throughout the text, making it a useful tool for professional development as well as suitable as a text for students.

"For anyone in a caring, facilitative or managing role, Counselling Skills provides a uniquely comprehensive, accessible and practical guide to interpersonal helping. It introduces a way of working that is both focused and personalised: tailored to an individual client's specific goals and preferences. The book will be invaluable to anyone who wants to help others deal with their problems." Mick Cooper, University of Strathclyde, UK "Not everyone possesses the skills required to ensure that professional communication is compassionate and supportive, but the skills can be learned and this book on Counselling Skills provides just the resource needed. Its authors have the experience as practitioners and teachers to imbue the text with wisdom derived from life, academia and counselling. The book is carefully crafted and beautifully written; it includes exercises and examples that enhance learning; it is comprehensive and completely relevant for anyone who seeks to use counselling skills competently in their work." Professor Sue Wheeler, University of Leicester, UK "The book offers a sound and accessible introduction for anyone considering formal counselling skills training ... As a bereavement counsellor I will gladly keep a place for this book on my bookshelf, as it offers a useful refresher in basic skills. I would certainly recommend it to colleagues within pastoral caring roles and other caring professions." Sally Smith, Counselling Psychology student at The University of Wolverhampton, UK This bestselling book is designed to help counselling trainees acquire and develop the skills and techniques needed to have therapeutic impact with their clients. It also provides those in the helping professions with an easy-to-follow model of 'embedded counselling' that provides tools and strategies for offering counselling relationships within a diversity of work settings. The new edition is thoroughly revised and features nine new chapters, addressing such topics as: an A-Z of practical counselling skills, dealing with difficult relationships, issues caused by cultural diversity or life transitions, and issues in loss and bereavement. The book also covers: Key counselling skills such as caring, listening, questioning and reframing, reflection, attunement to a client, challenging and giving advice Building a counselling relationship Developing understanding of clients' issues Resolving difficult feelings and emotions Ethical principles of counselling practice Working together to change behaviour Counselling Skills, 2nd edition is packed with exercises and information on recent studies, to help readers relate theory to their own practice. Written in an accessible, engaging style, with numerous case examples, this book is suitable for students taking courses or modules in counselling skills, counsellors in training, and any professionals who may provide counselling support within their roles, including teachers, doctors, community workers, social workers and nurses.

Counselling Skills for Working with Shame helps professionals to understand and identify shame and to build shame resilience in both the client and themselves. Shame is ubiquitous in counselling where there is an increased vulnerability and risk of exposure to shame. While many clients experience feelings of shame, it is often overlooked in the therapeutic process and as a result can be left untreated. It is particularly pertinent when working with clients who have experienced trauma, domestic or complex abuse, or who struggle with addiction, compulsion and sexual behaviours. Written in an accessible style, this is a hands-on, skills-based guide which helps practitioners to identify what elicits, evokes or triggers shame. It gives a general introduction to the nature of shame in both client and counsellor and how these become entwined in the therapeutic relationship. It focuses on increasing awareness of shame and how to release it in order to build shame resilience. With points for reflection, helpful exercises, top tips, reminders and suggestions for how to work with clients, this is a highly practical guide for counsellors, therapists, mental health practitioners, nurses, social workers, educators, human resources, trainee counsellors and students.

The new edition of this text has been updated to reflect research, changes and developments in counselling. It combines theory and practice to give students a full understanding of the complexities of counselling.

This counselling skills book will equip you with the necessary knowledge, skills and qualities to work with people in a range of different roles and settings. It defines counselling skills and introduces key skills including: listening and responding skills, empathy and different models, tools and techniques. Further chapters explore the importance of skills practice and self-awareness; ethics, boundaries and confidentiality; working remotely; working with difference and diversity, and different professional roles. Throughout, case studies show you how these skills can make a difference in practice, while exercises, including a student journal feature, help you reflect on your own attitudes to enhance your reflective practice. This book is an accessible guide to the BACP counselling skills competence framework for trainee counsellors and those using counselling skills as part of another professional role.

Good counseling skills are the key to effective helping relationships. Introduction to Counseling Skills, Second Edition is designed to help readers acquire and develop these skills, using an easy, three-stage model. Drawing on many years experience as a counselor, trainer and writer, Richard Nelson-Jones describes in detail each stage in the helping process and gives examples to show how the skills work in practice. The examples also demonstrate the variety of contexts in which counseling skills are commonly used, as well as the diversity of issues and problems they can help to address. The book covers: what counselling skills are; how to conduct sessions; ways to clarify and expand your understanding; how to improve your listening skills; and ethical skills.

Counsellors and other professionals who provide emotional support and guidance are increasingly working online. This practical book looks at how to adapt basic counselling skills to an online environment and how to set up and maintain a counselling session.

Providing guidance and advice on the challenging art of listening, this book responds directly to the expressed learning needs of hospice and palliative care volunteers regarding their communication skills in end-of-life care. Listening can be mentally, physically, and spiritually exhausting, often highlighted in books about hospice and palliative care but never taking the spotlight. This accessible companion provides hospice and palliative care workers with a variety of helpful insights and suggestions drawn from a solid base of current theoretical concepts and clinical research. With personal reflections on being listened to, the guide includes strategies for becoming a more effective listener, as well as exploring the challenges of listening, the need for self-care and spiritual and ethical considerations. By expanding their own capacity for empathy, compassion and understanding the wider narrative of illness, hospice and palliative care volunteers will become even better listeners in their essential roles.

Covering the relationship between doctor and patient, this book is about certain counselling skills needed in the medical consultation. Aimed at medical students, it outlines what the intrinsic counselling skills are and if they can be taught.