Warfare in the 21st century is far different than warfare throughout the 19th and 20th centuries. Conventional warfare was about kinetic force and bending an adversary by might and strength. Skills valued were those related to mastery of weapons and placing ordnance on target. Courage and valor were defined by conflict, militaries were distinct from the population, and occupation was an enduring stage of war. Contemporary warfare, besides continuing to be an exercise in military strength, is composed of missions that depend on skills to forge interpersonal relationships and build sustainable partnerships with a host of actors that once had no voice or role in conflict’s duration or conclusion. Today, final victory does not conclude directly from conflict, in fact victory may be subsumed into the larger and more consuming equation of international stability. Twenty-first century warfare is about counterinsurgency and counter-terrorism through an array of strategies that foster collusion and collaboration not acquiescence.Cross-cultural competence (3C) is a suite of competencies and enablers that have been identified as critical to instill in expeditionary military and civilian personnel in the Department of Defense (DoD). Defined as a set of knowledge, skills, abilities and attitudes (KSAAs), 3C promotes effective interaction across cultural divides through exchanging ideas and meaning across cultures, facilitating effective cross-cultural interactions to develop and sustain relationships and providing a means to discern meaning from foreign and culturally different behavior. 3C permeates DoD policy, doctrine, strategy and operations and is now being institutionalized in DoD military and civilian education and training. Cross-Cultural Competence for a Twenty-First-Century Military: Culture, the Flipside of COIN is a volume edited by two acknowledged experts on 3C in military learning, policy and research and explores the value and necessity of 3C to developing 21st Century warfighters. This volume features chapters by the editors and a host of multidisciplinary experts that probes all aspects of 3C, from concept to application. The message carried throughout Cross-Cultural Competence for a 21st Century Military is that contemporary and future security endeavors will be successful because winning wars ultimately rest on developing and sustaining cross-cultural relationships as much as it does on weapons and force.

This handbook offers a broad-ranging overview of the study of translating and interpreting in conflict and crisis settings and takes the field in new directions. Covering a wide selection of multimodal contexts that build on the fundamentals of translation, interpreting, and their in-between hybrid forms of mediation, the handbook is divided into four parts. The opening part covers perspectives on policy and practices, whether contemporary or historical, and cases truly span the globe, from Peru and Brazil, over Belgium and Sierra Leone, to Australia, Japan, and Hong Kong. International developments require profound considerations about the professionalisation of access to language in times of crises, not least in contexts of humanitarian negotiation or conflict zone interpreting–these form the second part. The subsequent part deals with spheres of community in which language needs are positioned within frames of agency, positionality, and trust, and the challenges that these face. The contributions build on cases where interpreters act as catalysts for translation needs in settings of humanitarian aid and beyond. The final part considers language strategies and solutions in crises. This handbook is the essential guide to translation and interpreting in conflict and crisis settings for advanced students and researchers of translation and interpreting studies and will be of wide interest in peace studies, political science, and beyond.

This stimulating book surveys the research on the challenges and opportunities encountered when working within culturally and geographically diverse organizational settings. Expert contributors pose and address complex questions regarding cultural competence and leadership in today’s rich landscape of global organizations, multiple-leader teams, extensive coordination among locations, and ever-evolving virtual communication technologies. The ideas described here focus not only on building cultural skills to develop and sustain teams, but also on applying knowledge, building insight, evaluating performance, and training team members to be leaders. Among the book’s innovations: the Globally Intelligent Leadership framework, strategies for building multicultural collaborative leadership, military and peacemaking perspectives, and new approaches for assessing cross-cultural competencies. Included in the coverage: · Globally Intelligent Leadership: toward an integration of competencies. · Considerations and best practices for developing cultural competency models in applied work domains. · Cultural dilemmas and sociocultural encounters: an approach for understanding, assessing, and analyzing culture. · Conflict competence in a multicultural world. · Twenty countries in twenty years: modeling, assessing, and training generalizable cross-cultural skills. · Expecting the unexpected: cognitive and affective adaptation across cultures. Critical Issues in Cross Cultural Management will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology programs looking for a summary of up-to-date research and viewpoints on this increasingly salient topic.

This paper examines the function that cross-cultural competence (3C) has for NATO in a military context while focusing on two member states and their armed forces: the United States and Germany. Three dimensions were established to analyze 3C internally and externally: dimension A, dealing with 3C within the military organization;dimension B, focusing on 3C in a coalition environment/multicultural NATO contingent, for example while on a mission/training exercise abroad;and dimension C, covering 3C and NATO missions abroad with regard to interaction with the local population. When developing the research design, the cultural studies-based theory of hegemony constructed by Antonio Gramsci was applied to a comprehensive document analysis of 3C coursework and regulations as well as official documents in order to establish a typification for cross-cultural competence. As the result, 3C could be categorized as Type I – Ethical 3C, Type II – Hegemonic 3C, and Type III – Dominant 3C. Attributes were assigned according to each type. To validate the established typification, qualitative surveys were conducted with NATO (ACT), the U.S. Armed Forces (USCENTCOM),and the German Armed Forces (BMVg). These interviews validated the typification and revealed a varied approach to 3C in the established dimensions. It became evident that dimensions A and B indicated a prevalence of Type III, which greatly impacts the work atmosphere and effectiveness for NATO (ACT). In contrast, dimension C revealed the use of postcolonial mechanisms by NATO forces, such as applying one’s value systems to other cultures and having the appearance of an occupying force when 3C is not applied (Type I-II). In general, the function of each 3C type in the various dimensions could be determined. In addition, a comparative study of the document analysis and the qualitative surveys resulted in a canon for culture-general skills. Regarding the determined lack of coherence in 3C correlating with a demonstrably negative impact on effectiveness and efficiency as well as interoperability, a NATO standard in the form of a standardization agreement (STANAG) was suggested based on the aforementioned findings, with a focus on: empathy, cross-cultural awareness, communication skills (including active listening), flexibility and adaptability, and interest. Moreover, tolerance of ambiguity and teachability, patience, observation skills, and perspective-taking could be considered significant. Suspending judgment and respect are also relevant skills here. At the same time, the document analysis also revealed a lack of coherency and consistency in 3C education and interorganizational alignment. In particular, the documents examined for the U.S. Forces indicated divergent approaches. Furthermore, the interview analysis disclosed a large discrepancy in part between doctrine and actual implementation with regard to the NATO Forces.

This edited book examines the management of diversity and inclusion in the military. Owing to the rise of asymmetric warfare, a shift in demographics and labor shortfalls, the US Department of Defense (DoD) has prioritized diversity and inclusion in its workforce management philosophy. In pursuing this objective, it must ensure the attractiveness of a military career by providing an inclusive environment for all personnel (active and reserve military, civilian, and contractors) to reach their potential and maximize their contributions to the organization. Research and practice alike provide substantial evidence of the benefits associated with diversity and inclusion in the workplace. Diversity and inclusion programs are more strategic in focus than equal opportunity programs and strive to capitalize on the strengths of the workforce, while minimizing the weaknesses that inhibit optimal organizational performance. This new book provides vital clarification on these distinct concepts, in addition to offering concrete best practices for the successful management of diversity and inclusion in the workplace. Written by scholars and practitioners, each chapter addresses major areas, raises crucial issues, and comments on future trends concerning diversity and inclusion in the workplace. The book will be of great interest to students of military studies, war and conflict studies, business management/HRM, psychology and politics in general, as well as to military professionals and leaders.

This monograph presents various approaches to understanding the multiple levels, layers, and definitions of culture, cross-cultural research, cross-cultural competence, the role of culture in organizations, organizational culture, and the role of multiple culture layers in individual workers’ workplace attitudes, performance, and general experiences. Inaugurating the new series SpringerBriefs on Culture, Organizations, and Work, it establishes both fundamental and controversial ideas related to the myriad ways of studying these topics. It highlights the wide variety of conceptual approaches for studying culture, organization and work and brings to light some of the critical questions related to culture (at all units and levels of analysis) and their effect on both the workplace and the worker in order to present a coherent educational resource for practitioners and researchers alike.

Military personnel operate in culturally complex environments around the world. Detailed knowledge about current cultural patterns in a particular place can be hard to come by, especially in times of change or disruption. This book provides basic overviews of general concepts and skills that can be used in any situation to build understanding and interact effectively. The concepts and skills presented were developed by an interdisciplinary social science team at Marine Corps University. The authors designed this book to be used by both curriculum developers and military personnel.

This book explores diverse cultural leadership styles and paradigms of leadership that are dynamic, complex, globally authentic and culturally competent for the 21st century. By redefining global leadership, the authors impart a new understanding of the criteria for selecting, training and evaluating leaders in the 21st century.

Total defence, as a concept, combines and extends military and civil defence: in a state of war or emergency, all social institutions mobilize to defend the state. Total defence forces, led by a diverse workforce of defence and security professionals, are critical to both national defence and international security goals. Total Defence Forces in the Twenty-First Century looks at the various groups that make up this workforce: members of the military’s regular force, reservists, defence civil servants, and contractors working for private military and security companies. When civilian staff and military personnel work towards a common goal, their distinct professional cultures and identities can make integration challenging. Despite the often high levels of partnership, underlying differences affect the quality of the collaboration and, ultimately, organizational and operational effectiveness. Defence ministries around the world are increasingly recognizing the importance of optimizing the ways in which they employ and integrate civilian and military personnel. This volume focuses on a critical question: what are the main challenges to workforce integration and collaboration, and how can such challenges be overcome to deliver the full potential of the total defence force? Together, scholars and practitioners provide some answers.