Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.

Fully revised, Tourism, 2nd edition covers aspects of tourism from a modern perspective, providing students with a range of theoretical and research-based explanations, supported by examples, case studies and unique insights from industry representatives. Covering topics such as policy and planning, heritage management, leisure management, event management and hospitality management, the book tackles the practical elements of academic tourism such as infrastructure management and economic development, together with other important contemporary issues such as sustainable development and post-tourists.

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike. Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include: New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies A new chapter on 'Leadership in the cruise industry' New international case studies throughout to provide a real-world insight into the industry Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.

Travel and Tourism, Second Edition offers invaluable, straightforward advice in an easy-to-read, accessible format for students looking to get started on their career path. Job profiles include: Adventure travel specialists Bed and breakfast owners Cruise line workers Flight attendants Hotel concierges Hotel managers Pilots Tour guides Travel agents Travel writers.

Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.

Health risks are dynamic and ever-changing, both at home and while traveling abroad. To stay abreast of the most up-to-date health recommendations, for decades health care professionals and travelers have relied on the Centers for Disease Control and Prevention's user-friendly Health Information for International Travel (commonly referred to as the The Yellow Book) as a trusted reference. Updated biennially by a team of experts, this book is the only publication for all official government recommendations for international travel. The book's features include clear and easy-to-read disease risk maps, information on where to find health care during travel, specific health information and itineraries for popular tourist destinations, detailed country-specific information for yellow fever and malaria, advice for those traveling with infants and children, and a comprehensive catalog of diseases, their clinical pictures, and their epidemiologies. The Yellow Book addresses the pre-travel consult and provides post-travel clinical guidance on ways to approach common syndromes of returned travelers who are ill.

This book presents the latest research and novel case studies on crime and corruption in the tourism and hospitality industry. It approaches tourism as both a globalised business impacting the livelihood of millions of people, and a highly challenging field of action for national legislators and law enforcement agencies. The global nature and ubiquity of tourism, as well as the core elements of the holiday experience - such as interactions with unknown environments and places, a care-free mind-set, novelty-seeking behaviour and anonymity - render it highly susceptible to victimisation, crime and corruption. Accordingly, the book addresses a comprehensive set of emerging issues, including: conflict and fraud during holidays; criminal and negligence offences at tourists’ expense; exploitation and mistreatment of service workers; deterioration of heritage, cultural and natural resources; and securitisation of tourism.

What does ‘heritage’ mean in the twenty-first century? Traditional ideas of heritage involve places where objects, landscapes, people and ideas are venerated and reproduced over time as an inheritance for future generations. To speak of heritage is to speak of a relationship between the past, the present and the future. However, it is a past recreated for economic gain, hence sectors such as culinary tourism, ecotourism, cultural tourism and film tourism have employed the heritage label to attract visitors. This interdisciplinary book furthers understanding on how heritage is socially constructed, interpreted and experienced within different geographic and cultural contexts, in both Western and non-Western settings. Subjects discussed include Welsh linguistic heritage, tango, mushroom tourism, Turkish coffee, literary tourism and the techniques employed to construct tourist accommodation. By focusing upon heritage creation in the context of tourism, the book moves beyond traditional debates about ‘authentic heritage’ to focus on how something becomes heritage for use in the present. This timely volume will be of interest to students and researchers in tourism, heritage studies, geography, museum studies and cultural studies.

Tourism: the good, the bad and the ugly. As one of the biggest industries in the world, tourism contributed ten percent of the world’s GDP before the pandemic brought it to an historic standstill. Hailed as a smokeless industry, it was seen as a tool for development by serving as an income and job creator. The industry was expanding in oftentimes uncontrolled forms, reaching over one billion international travelers before the virus halted all travel. This edited volume highlights the issues the industry faces, including impacts on the environment, culture, and residents. As the industry rebounds post-pandemic, this book gives space to imagine a more equitable and ethical industry. Bringing together expert authors from around the world, contributions highlight possible ways the industry can be developed more beneficially for people and planet. From nature-based tourism in Africa which protects natural resources by involving local communities and offering cultural interpretation; to vernacular design of tourism buildings and ecolodges that honors and celebrates the local; to considering ways in which cruise ship tourism can offer meaningful encounters instead of contributing to overtourism; to taking a hard look at volunteer tourism and the ways in which it inadvertently prioritizes profit and traveler needs over the needs of local communities, and how it can be developed more ethically; to examining tourism as a tool to increase interculturalism and intercultural understanding; and to the sensitive issue of ethnic tourism to discover one’s roots and identify and aid in community development. This book celebrates the ways in which tourism brings us together and can add to our personal and planetary well-being by consciously choosing the ways we travel and how we develop travel opportunities.

The COVID-19 pandemic has changed the face of international and domestic tourism and sharply focused attention on the importance of tourist health, safety and wellbeing like never before. This book offers a unique perspective on the challenges facing the world’s largest service industry to protect and care for customers in a rapidly evolving environment where borders have closed, social distancing rules apply and personal hygiene has become a key focus in everyday life. Yet tourism is a very resilient industry and history shows there is always an immediate surge toward recovery after a crisis has passed. Humans want to travel and see the world. While we appreciate that the pandemic is far from over, already there are reports of pent-up demand for travel as restrictions ease at some destinations and borders begin to open. As we move hopefully toward the recovery phase and people begin to move around for business and pleasure, this book presents the reader with key information and insights in both traditional and emerging areas of tourist health, safety and wellbeing, recognising that the world is now shaped by this pandemic, bringing change, potentially enduring benefits and lasting legacies.