Disasters are complex and dynamic events that test emergency and crisis professionals and leaders – even the most ethical ones. Within all phases of emergency management, disasters highlight social vulnerabilities that require culturally competent practices. The lack of culturally respectable responses to diverse populations underscores the critical need for cultural competency education and training in higher education and practice. Using a case study approach that is both adaptable and practical, this textbook is an accessible and essential guide on what makes teaching effective in emergency and crisis management. Key Features An in-depth understanding of cultural competence makes it well suited for teaching effectively in emergency preparedness Expert guidance from leading authorities ensures a fresh perspective in various aspects of emergency and crisis management National and international emergency and crisis management case studies containing ground rules, a scenario, roles/actors, guiding questions, facilitator questions, and resources Pedagogy and andragogy theories that drive design and implementation Pre- and post-tests for each case study allow faculty and trainers to empirically measure the participants’ learning outcomes Short case study structure can be easily implemented in a course as a group discussion, group assignment, or individual assignment With unparalleled resources to reach every participant and facilitator, Cultural Competency for Emergency and Crisis Management offers educators a roadmap for successfully engaging participants in various aspects of cultural competency knowledge, skills, and abilities.

With a focus on a broad spectrum of topics--race, ethnicity, gender, disability, and sexual orientation at the federal, tribal, state, and local levels--this book equips readers to better understand the complex, real-world challenges public administrators confront in serving an increasingly diverse society. The book's main themes include: What is cultural competency and why is it important? Building culturally competent public agencies; Culturally competent public policy; Building culturally competent public servants; How do agencies assess their cultural competency and what is enough? PA scholars will appreciate the attention given to the role of cultural competency in program accreditation, and to educational approaches to deliver essential instruction on this important topic. Practitioners will value the array of examples that reflect many of the common trade offs public administrators face when trying to deliver comprehensive programs and services within a context of fiscal realities.

This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, governance, and management. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the above fields and their numerous subfields of study. In keeping with the multidisciplinary spirit of these fields and subfields, the entries make use of various theoretical, empirical, analytical, practical, and methodological bases of knowledge. Expanded and updated, the second edition includes over a thousand of new entries representing the most current research in public administration, public policy, governance, nonprofit and nongovernmental organizations, and management covering such important sub-areas as: 1. organization theory, behavior, change and development; 2. administrative theory and practice; 3. Bureaucracy; 4. public budgeting and financial management; 5. public economy and public management 6. public personnel administration and labor-management relations; 7. crisis and emergency management; 8. institutional theory and public administration; 9. law and regulations; 10. ethics and accountability; 11. public governance and private governance; 12. Nonprofit management and nongovernmental organizations; 13. Social, health, and environmental policy areas; 14. pandemic and crisis management; 15. administrative and governance reforms; 16. comparative public administration and governance; 17. globalization and international issues; 18. performance management; 19. geographical areas of the world with country-focused entries like Japan, China, Latin America, Europe, Asia, Africa, the Middle East, Russia and Eastern Europe, North America; and 20. a lot more. Relevant to professionals, experts, scholars, general readers, researchers, policy makers and manger, and students worldwide, this work will serve as the most viable global reference source for those looking for an introduction and advance knowledge to the field.

Intersectionality and Crisis Management: A Path to Social Equity aims to embed the social equity discourse into crisis management while exploring the potential of a new tool, the Integrative Crisis Management Model. Leaders and managers navigate a complex and networked environment of policy-making and action, frequently occurring in real time, under constant media exposure. The pervasive availability of this news on all platforms and devices produces a lingering anxiety about the inevitability of danger. Consequently, crisis affords a time-sensitive exploration of management practices and sheds a critical spotlight on deficiencies that may yield novel approaches to doing business. As the book engages contributing authors who are foremost in their field, it also includes practitioners, students, and junior scholars in a creative new discourse about equity. Bringing these diverse voices together in one volume presents a unique opportunity to generate new insights. Intersectionality provides a framework for understanding how categorizations of people drive social constructs of discrimination and oppression. Each chapter covers a different subject – exploring intersectionality in healthcare, nonprofit management, and human resources – and is accompanied by discussion questions. The book provides something for the classroom, for practitioners, and for scholars who want to include more intersectional thinking into their work. Chapters 1 and 6 of this book are freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

Crisis Communication Planning and Strategies for Nonprofit Leaders examines the unique position of nonprofit organizations in an intersection of providing public services and also being a part of Emergency and crisis management practices. This text discusses the evolution of crisis communication planning, the unique position of nonprofit organizations and the crises they face, along with provision of conceptual and theoretical frameworks to generate effective crisis communication plans for nonprofit organizations to utilize within diverse crises. Through the use of innovative real-life case studies investigating the impact of crisis communication plans, this book provides the foundational knowledge of crisis communication planning, theoretically supported strategies, crisis typology and planning resources. Each chapter focuses on critical strategic planning concepts and includes a summary of key points, discussion questions and additional resources for each concept. With this text, nonprofit organizations will be able to strategically plan for organization-specific and emergency management related crises, develop effective crisis communication plans, garner internal and external support and generate assessment strategies to maintain the relevancy of these plans within their future endeavors. Crisis Communication Planning and Strategies for Nonprofit Leaders offers a new and insightful approach to crisis communication planning to assist nonprofit organizations that are called upon to fulfill a variety of community needs, such as sheltering, food distribution, relief funding, family reunification services, volunteer mobilization and much more. It is an essential resource for nonprofit organizations.

A definitive resource, the Introduction to Emergency Management and Disaster Science presents the essentials to better understand and manage disasters. The third edition of this popular text has been revised and updated to provide a substantively enriched and evidence-based guide for students and emerging professionals. The new emphasis on disaster science places it at the forefront of a rapidly evolving field. This third edition offers important updates, including: Newly commissioned insights from former students and professional colleagues involved with emergency management practice and disaster science; international policies, programs, and practices; and socially vulnerable populations. Significantly enriched content and coverage of new disasters and recent research, particularly the worldwide implications of climate change and pandemics. Pedagogical features like chapter objectives, key terms and definitions, discussion points and resources. The only textbook authored by three winners of the Blanchard Award for excellence in emergency management instruction. The Introduction to Emergency Management and Disaster Science is a must-have textbook for graduate and undergraduate students and is also an excellent source of information for researchers and professionals.

This book is the first to discuss, in practical and theoretical terms, the pedagogical approach of service-learning to establish partnerships for social good that build disaster resilience. Across 12 chapters a collection of academics and practitioners provide insights on the benefits of utilizing service-learning to address existing needs, build community capacity, and strengthen social networks while enhancing student learning. Key features: Discuss how sustainable service-learning partnerships can contribute to building disaster-resilient communities; Provide practical tools to cultivate and manage collaborative partnerships, and engage in reflective practices; Integrate disciplines to create innovative approaches to complex problems; Share best practices, lessons learned, and case examples that identify strategies for integrating service-learning and research into course design; Offer considerations for ethical decision-making and for the development of equitable solutions when engaging with stakeholders; Identify strategies to bridge the gap between academia and practice while highlighting resources that institutions of higher education can contribute toward disaster preparedness, response, recovery, and mitigation. Service-Learning for Disaster Resilience will serve as a user-friendly guide for universities, local government agencies, emergency management professionals, community leaders, and grassroots initiatives in affected communities.

Find the answers to disaster and emergency management research questions with Disaster and Emergency Management Methods. Written to engage students and to provide a flexible foundation for instructors and practitioners, this interdisciplinary textbook provides a holistic understanding of disaster and emergency management research methods used in the field. The disaster and emergency management contexts have a host of challenges that affect the research process that subsequently shape methodological approaches, data quality, analysis and inferences. In this book, readers are presented with the considerations that must be made before engaging in the research process, in addition to a variety of qualitative and quantitative methodological approaches that are currently being used in the discipline. Current, relevant, and fascinating real-world applications provide a window into how each approach is being applied in the field. Disaster and Emergency Management Methods serves as an effective way to empower readers to approach their own study of disaster and emergency management research methods with confidence.

Emergency managers and public safety professionals are more frequently being called on to address increasingly challenging and complex critical incidents, with a wider variety and intensity of hazards, threats, and community vulnerabilities. Much of the work that falls into the scope of emergency managers – prevention, preparedness, mitigation – is “blue sky planning” and can be contained and effectively managed within projects. This book provides a foundational project management methodology relevant to emergency management practice, and explains and demonstrates how project management can be applied in the context of emergency and public safety organizations. Special features include: an initial focus on risk assessment and identification of mitigation and response planning measures; a clear set of better practices, using a diverse set of examples relevant to today’s emergency environment, from projects to develop emergency response exercises to application development to hazard mitigation; a framework for managing projects at a strategic level and how to incorporate this into an organization’s program, and presents how to develop and manage an emergency program and project portfolio; and suitability as both a hands-on training guide for emergency management programs and a textbook for academic emergency management programs. This book is intended for emergency managers and public safety professionals who are responsible for developing emergency programs and plans, including training courses, job aids, computer applications and new technology, developing exercises, and for implementing these plans and components in response to an emergency event. This audience includes managers in emergency and first response functions such as fire protection, law enforcement and public safety, emergency medical services, public health and healthcare, sanitation, public works, business continuity managers, crisis managers, and all managers in emergency support functions as described by FEMA. This would include those who have responsibility for emergency management functions, even without the related title.

As a formal educational instrument, mentorship has received increasing academic and professional interest over the last several decades. Formal or informal mentorship programs are seen as an innovative means of supporting organizational goals and addressing diversity in executive leadership. Most of the attention has been toward mentorship in a professional context, but mentorship also plays a crucial role in the development of both graduate students and faculty members. This book explores the theoretical and practical insights into the use of mentorships within higher education. The research published here show that mentorship matters because it actively encourages faculty to pay it forward, advancing opportunities for students and faculty, focusing on the development of students, and pushing mentors to consider how mentorship can be used to work in a diverse and changing society. The purpose of this book is to help develop the understanding of mentorship, highlight its importance, and hopefully progress the discussion forward with new actions in the field. This volume will be of interest to teachers, students, and researchers of education, public policy and public administration. The chapters in this book were originally published as a special issue of Journal of Public Affairs Education.