Enid Mumford (1924-2006) was a pioneer in the sociotechnical design of computer systems. Prof Mumford's work successfully investigated the introduction and implementation of computer systems by large corporations and governments. Mumford's ETHICS approach to software development emphasizes user participation, thus avoiding many of the problems of introducing new systems. It takes a holistic view of organizations, unifying both social and technological solutions. This updated edition of Mumford's book, Designing Human Systems, describes how modern agile programming techniques complement the ETHICS method. Together, the two methods cover both user and developer issues. This integrated approach offers an improved methodology for successful software development projects.

Proceedings of the 6th International Conference on Human Systems Engineering and Design: Future Trends and Applications (IHSED 2024). September 24-26, 2024, University of Split, Split, Croatia.

Bridging the gap between the needs of the technical engineer and cognitive researchers related to speech technology applications. Systematic approach focusing on the utility of speech related product design Designed to respond to the growing need for specific theories, tools and methods for design, testing and evaluating speech related human-system interfaces. Targeted at designers, engineers, and decision makers working in the area of speech technology research

This book, on the ergonomics of human−machine systems, is aimed at engineers specializing in informatics, automation, production or robotics, who are faced with a significant dilemma during the conception of human−machine systems. On the one hand, the human operator guarantees the reliability of the system and has been known to salvage numerous critical situations through an ability to reason in unplanned, imprecise and uncertain situations; on the other hand, the human operator can be unpredictable and create disturbances in the automated system. The first part of the book is dedicated to the methods of human-centered design, from three different points of view, the various chapters focusing on models developed by human engineers and functional models to explain human behavior in their environment, models of cognitive psychology and models in the domain of automobile driving. Part 2 develops the methods of evaluation of the human−machine systems, looking at the evaluation of the activity of the human operator at work and human error analysis methods. Finally, Part 3 is dedicated to human−machine cooperation, where the authors show that a cooperative agent comprises a know-how and a so-called know-how-to-cooperate and show the way to design and evaluate that cooperation in real industrial contexts.

This second book in our series Artificial Intelligence and Society explores the issues involved in the design and application of human-centred systems in the manufacturing area. At first glance it may appear that a book on this topic is somewhat peripheral to the main concerns of the series. In fact, although starting from an engineering perspective, the book addresses some of the pivotal issues confronting those who apply new technology in general and artificial intelligence (AI) systems in particular. Above all, the book invites us to consider whether the present applications of technology are such as to make the best use of human skill and ingenuity and at the same time provide for realistic and economically sustainable systems design solutions. To do so it is necessary to provide systems which support the skill, and are amenable to the cultures, of the areas of application in question. In a philosophical sense it means providing tools to support skills rather than machines which replace them, to use Heidegger's distinction. The book gives an authoritative account of the University of Manchester Institute of Science and Technology (UMIST) tradition of human-centredness and provides a participatory design ap proach which focuses on collaborative learning and enhancement and creation of new skills. It also argues that collaboration should be supported by institutions through the creation of supportive infrastructures and research environments. It emphasises the optimisation of practical knowledge with the help of scientific knowledge and rejects the alternative.

A groundbreaking look at how technology with a human touch is revolutionizing government and industry Human Systems Integration (HSI) is very attractive as a new integrating discipline designed to help move business and engineering cultures toward a more people-technology orientation. Over the past decade, the United States and foreign governments have developed a wide range of tools, techniques, and technologies aimed at integrating human factors into engineering systems in order to achieve important cost and performance benefits that otherwise would not have been accomplished. In order for this new discipline to be effective, however, a cultural change is needed that must start with organizational leadership. Handbook of Human Systems Integration outlines the principles and methods that can be used to help integrate people, technology, and organizations with a common objective toward designing, developing, and operating systems effectively and efficiently. Handbook of Human Systems Integration is broad in scope, covering both public and commercial processes as they interface with systems engineering processes. Emphasizing the importance of management and organization concepts as well as the technical uniqueness of HSI, Handbook of Human Systems Integration features: * More than ninety contributors, technical advisors, and reviewers from government, industry, and academia * Comprehensive coverage of the most recent HSI developments, particularly in presenting the cutting-edge tools, techniques, and methodologies utilized by each of the HSI domains * Chapters representing the governments and industries of the United Kingdom and Canada * Contributions from three services of the Department of Defense along with the Federal Aviation Administration and the National Academy of Sciences * Many chapters covering both military and nonmilitary applications * Concepts widely used by government contractors both in the United States and abroad This book will be of special interest to HSI practitioners, systems engineers, and managers, as well as government and industry decision-makers who must weigh the recommendations of all multidisciplines contributing to systems performance, safety, and costs in order to make sound systems acquisition decisions.

This book presents cutting-edge research on innovative system interfaces, highlighting both lifecycle development and human–technology interaction, especially in virtual, augmented and mixed reality systems. It describes advanced methodologies and tools for evaluating and improving interface usability, and discusses new models, case studies and good practices. The book addresses the human, hardware, and software factors in the process of developing interfaces for optimizing total system performance, while minimizing costs. It also highlights the forces currently shaping the nature of computing and systems, such as the importance of portability and technologies for reducing power requirements; the need for better assimilation of computation in the environment; and solutions to promote computer and system accessibility for people with special needs. Based on the AHFE 2020 Virtual Conference on Human Factors and Systems Interaction, held on July 16–20, 2020, the book offers a timely survey and a practice-oriented guide for systems interface users and developers alike.

Organizational change is becoming increasingly complex, challenging and difficult to handle as technology advances. And there is a need to discuss how it can be both more effectively managed by large and small organizations, while at the same time the strategies for changes are based on ethical notions of democracy and participation. Redesigning Human Systems assists those interested in and responsible for the management of major change within organizations, and provides the theories and values that should be adhered to in order to achieve that change successfully and effectively.

This book presents cutting-edge research on innovative human systems integration and human–machine interaction, with an emphasis on artificial intelligence and automation, as well as computational modeling and simulation. It covers a wide range of applications in the areas of design, construction and operation of products, systems and services, and discusses the human factors in a wide range of settings. Gathering the proceedings of the 3rd International Conference on Intelligent Human Systems Integration (IHSI 2020), held on February 19–21, 2020, in Modena, Italy, the book’s goal is to advance the theory and applications of artificial cognitive systems and improve human-artificial systems collaboration. Special emphasis is placed on automotive design, autonomous vehicles and the applications of artificial intelligence. The book offers a timely survey and source of inspiration for human factors engineers, automotive engineers, IT developers and UX designers who are working to shape the future of automated intelligent systems.

Foundations for Designing User-Centered Systems introduces the fundamental human capabilities and characteristics that influence how people use interactive technologies. Organized into four main areas—anthropometrics, behaviour, cognition and social factors—it covers basic research and considers the practical implications of that research on system design. Applying what you learn from this book will help you to design interactive systems that are more usable, more useful and more effective. The authors have deliberately developed Foundations for Designing User-Centered Systems to appeal to system designers and developers, as well as to students who are taking courses in system design and HCI. The book reflects the authors’ backgrounds in computer science, cognitive science, psychology and human factors. The material in the book is based on their collective experience which adds up to almost 90 years of working in academia and both with, and within, industry; covering domains that include aviation, consumer Internet, defense, eCommerce, enterprise system design, health care, and industrial process control.