This book is a practical introduction to dealing with difficult people. The focus is on understanding how you interact with difficult people, what makes them tick, and the skills you use to change these encounters for the better.

Surveys the various types of personalities and recommends methods for handling conflicts with people at home and at work.

Prickly, defensive, nasty, volatile, withdrawn, miserable . . . aren't there days when you feel surrounded by difficult people? How do you cope? You can try avoiding them, gossiping about them, or giving them a piece of your mind. But wait! Don't your reactions make you hard to love too? William P. Smith explains that learning how to deal ...

DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

We all have to deal with difficult behaviour -- our own and other people's -- from time to time. Mostly we manage well, but now and again we run into someone who just doesn't do things by the same rules. This book will give you new insights into those relationships that cause so much anguish, stress and lost time. It is a practical guide to help to handle those nasty situations that obstruct us at work, interfere with our sleep and disrupt our lives.

Continuing her popular Setting Boundaries® series, Allison Bottke offer her distinctive “Six Steps to SANITY” to readers who must deal with difficult people. S…Stop your own negative behavior A…Assemble a support group N…Nip excuses in the bud I…Implement rules and boundaries T….Trust your instincts Y…Yield everything to God Whether it’s a spouse, in-law, boss, coworker, family member, neighbor, or friend, readers who have allowed others to overstep their boundaries will learn how these six steps can help them reset those boundaries and take back their life…for good. Setting Boundaries® with Difficult People is designed to inspire, empower, and equip readers with the tools to transform lives.

Transform difficult relations, complex issues and ideas down to concise actionable material. The problem with difficult people is that, well, they are difficult… and they are everywhere : in the cafe, at the office, in stores or at school. But with the ability to recognize them for what they are, to protect yourself against them and to turn their defences upside down, you can reach your goals. Sadly most people don't know how to cope with difficult people. Either they are contaminated by the agressivity or negativity, or they get into a verbal fight with these difficult persons. Sometimes, they even lose faith and try to go around the difficulties, but that can only last so far. But you can make difficult conversations painless. There are different kinds of difficult people, and what you'll learn first in this book is to recognize them for what they are. You won't be able to cure them, they would have to go into therapy, most of the time, to become better selves. But you'll also find your weapons to overcome the obstacle that these aggressive, negative or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you. You can reach your objectives, without resorting to force. You have a number of weapons at your disposal, whose effectiveness will astonish you, once you learn how to use them. Whatever type of difficulties you encounter, you need a strategy to deal with difficult people effectively, and make the occasions a cause for success instead of for failure. Here's what you're going to learn inside: - What if others consider you a difficult person... - Recognizing the aggressive type - Overcoming the negative type - Opening up the Clam type - Verbal Ping Pong or The Dangers of Playing Offense - Four Important Stages - The Weapon of Words - Shields and Inner Strength - The Supreme Weapon: Humour! How will this book improve you : - Never fall for people’s dirty argument tricks. - Always find the better arguments to stop confrontation. - You'll radiate positivity, a positivity that circles and comes back to you. - You'll listen to people in a way that makes them confident about you Finally, dealing with difficult people also means dealing with your own fears - dispelling those old demons, and making your life a harmonious experience that others can share in and admire. Your relationships will improve and grow with ease, trust and honesty. Know exactly how to capitalize on your strengths and minimize your weaknesses with others. It’s time to break out of your rut and discover what it takes to cope with difficult people. Pick up your copy today.

Have you ever found yourself in a situation where you had to deal with difficult people? If you have, you will understand the need for this book. And if you haven't, this book is your holy grail to ensure you handle encounters with seemingly complex people well. One may ask - who is a difficult person? A person who lacks empathy, compassion, and concern for others. A common trait they have is their sense of superiority. Communicating with people like this can be challenging because of their particular personality traits or emotional characteristics. You will inevitably encounter a person that falls into this category at some point in your life. It could be a family member, a colleague at work, a neighbor, a friend, a customer, or even the cashier at your favorite supermarket. When dealing with an unreasonable and toxic person, our natural reaction is to become frustrated and/or irritated. That, however, is a wrong approach as it tends to create tension. You must know how to handle such challenging behaviors to increase your chances of success in life and your career. Get your copy of this book and get ahead in life and your career.

As a psychiatrist and therapist I often talk to people who are feeling frustrated and stressed by a difficult person in their life – a difficult relationship, difficult people at work, difficult employees, difficult neighbours and difficult family members. Unlike other books, this 201-page book shows you a tested step-by-step problem-solving method to help you calmly and confidently create the positive change you want when dealing with difficult people.