South America is an emerging market, and this book tells you all you need to know for business success in this part of the world, from etiquette to trends. Written by a business and international relations professor, this practical guide helps you understand the business culture, establish productive relationships, and achieve success in one of the world's most exciting business environments. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to manage negotiations, follow etiquette, and overcome cultural boundaries. Tables, illustrations, "In focus" panels and real-life case studies help you to import and export goods, navigate regulations, and deal with infrastructure. Keep a step ahead of the curve with Essential Managers: Doing Business in South America. The DK Essential Managers series covers a range of business and management topics and has sold more than two million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.

Together with B&N, DK combines the successful Selling, Negotiating, and Presenting into the latest Essential Managers title - a bind-up of these 3 titles geared to help professionals speak confidently, avoid and resolve conflict, build stronger internal and external business relationships, and create a more effective work environment. Selling The first section teaches you how to target your audience, understand your customer, and perfect your pitch. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to use state-of-the-state skills, present your products and services, and manage resistance. Tables, illustrations, "In focus" panels, and real-life case studies explain how to help customers solve their business problems, add value to relationships, and close more deals. Negotiating This section teaches you the skills you need to deal with suppliers, resolve internal conflicts, and conduct multiparty discussions. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to find a strong starting position, bargain effectively, and close a deal. Tables, illustrations, "In focus" panels, and real-life case studies help you to avoid conflict, build coalitions, and persuade other people. Presenting Part three of this informative and inspiring package teaches you how to prepare, capture attention, speak confidently, and deliver your message. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to structure your presentation, engage with your audience, and make an impact. Tables, illustrations, "In focus" panels, and real-life case studies demonstrate ways to build confidence in your message and inspire trust.

A practical guide to negotiating which will give you the information and skills to succeed. Find out how to improve your negotiating skills by defining your style, preparing properly, and designing your meeting structure. You'll learn to build relationships, develop trust, and negotiate fairly. This book includes tips, dos and don'ts, and "In Focus" features on what to do in a particular situation, plus real-life case studies that demonstrate how to manage an impasse, persuade others, and close the deal. Read it cover-to-cover, or dip in and out of topics for quick reference. Handy tips in eBook format--take it wherever your work takes you.

Ethical Business gives you the know-how to get results without getting ruthless. This book will teach you how to improve your bottom line and employee morale while listening to your conscience. It is practical, handy guide to ethical business skills which will give you the information and skills to succeed. Develop your ethical business skills by learning to assess your business, establish alternatives and plan for change. Step-by-step instructions, checklists and features examine business benefits, environmental impact, and human resources implications of each decision. Tips, dos and don'ts, "In Focus" features, and real-life case studies demonstrate how to plan your ethical strategy, monitor progress and achieve your goals. Read it cover-to-cover, or dip in and out of topics for quick reference. About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and has sold more than two million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.

"A very timely book for students and managers related to business opportunities and risks inherent in emerging markets. Written by some of the foremost experts in international business, it is a comprehensive, practical and highly readable book." Jagdish N. Sheth, Charles H. Kellstadt Professor of Marketing, Goizueta Business School, Emory University, Atlanta, US There are many texts available on International Business, but only a few provide a comprehensive coverage of emerging markets, which now play a major role in global business and therefore require deeper study and analysis. This accessible and engaging text focuses solely on these markets and provides extensive coverage. BRICs and other major emerging markets are examined in-depth. Prominent topics regarding emerging markets such as effects of globalization, rise of disposable income, urbanization, economic reforms, new opportunities as well as characteristics of multinationals and domestic firms within such markets are discussed. Real life examples, detailed data and graphs provide a comprehensive framework for a thorough understanding. This fully revised and updated edition reflects the current issues, changes, challenges and opportunities facing businesses in emerging markets, including entry and negotiation processes, as well as risks and strategies. The text is accompanied by a companion website which includes full text articles for each chapter, answers to end of chapter questions, and detailed chapter slides for tutors. This text is essential reading for advanced undergraduate and postgraduate students studying international business and emerging markets as well as practitioners who want to increase their understanding of such markets. Visit the Companion Webiste at www.sagepub.co.uk/cavusgil S. Tamer Cavusgil is Fuller E. Callaway Professorial Chair and Executive Director, CIBER, at Georgia State University, U.S Pervez N. Ghauri is a Professor of International Business at King′s College London, UK Ayse A. Akcal is a Research Associate in International Business at King′s College London, UK

Are you looking to take the new step in your career? Can you manage yourself with ease, but need more confidence when managing others? Achieving excellence as a manager requires a broad skillset, and The Essential Manager's Management Handbook provides easy-to-follow and engaging advice on the seven key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, negotiating, and flexible working. With key quotes, bright visuals, and breakdowns by subject, this ebook is accessible and easy-to-use. Interactive tips and checklists will encourage you to note down your thoughts, examining past and present workplace experiences that you can learn from. Expert insights from management professionals and step-by-step instructions will help you understand how to deal with challenges and gain valuable management skills for life. This accessible and clear guide is packed with practical, no-nonsense information covering everything you need to know about acquiring and developing management skills. Download The Essential Manager's Management Handbook for quick reference when you're in need of guidance, or work through each section at your own pace to become the best manager you can be.

Are you looking to take the next step in your career? Can you manage yourself with ease, but need more confidence when managing others? Achieving excellence as a manager requires a broad skillset, and The Essential Manager’s Handbook provides easy-to-follow and engaging advice on the 6 key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, and negotiating. With key quotes, bright visuals, and breakdowns by subject, this book is accessible and easy-to-use. Interactive tips and checklists will encourage you to note down your thoughts, examining past and present workplace experiences that you can learn from. Expert insights from management professionals and step-by-step instructions will help you understand how to deal with challenges and gain valuable management skills for life. This accessible and clear guide is packed with practical, no-nonsense information covering everything you need to know about acquiring and developing management skills. Pick up The Essential Manager’s Handbook for quick reference when you’re in need of guidance or work through each section at your own pace to become the best manager you can be. Series Overview: DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style, covering a range of essential topics, from managing, coaching, and mentoring teams and individuals to time management, communication, leadership, and strategic thinking. Each guide is clearly presented for ease of reference, with visual pointers, tips, and infographics.

This practical guide gives an overview on the subject and an arsenal of tools on how to do business in a global economy. The world's economic system is being reshaped by a process of change that offers enormous opportunities, but also presents substantial threats to many businesses. Understanding globalization, its drivers, and its many implications is key to recognizing and responding to today's business pressures. Ignoring it is not an option in a world in which the opening of markets and easing of restrictions on foreign direct investment have hugely increased competitive pressures. Globalization offers a snapshot view of the history, drivers, and challenges of this process. Its information and advice will help managers to understand and take practical steps to address the enormous and rapid changes that are taking place—changes that affect every aspect of business life from communication and location to sourcing, manufacturing, servicing, distribution, marketing, and human resources. Armed with this knowledge, companies can more confidently pursue the many opportunities opening up to them. The Essential Managers guides have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.

This concise yet comprehensive ebook gives clear guidance on how to do business ethically and sustainably, while still turning a tidy profit. It teaches the practical skills needed to do good and do well at the same time, and explains the business argument for adopting environmentally sustainable and socially responsible principles. With step-by-step instructions, tips, checklists, and “Ask yourself” features, the guidebook breaks down the often-intimidating process of changing your business culture and establishing long-term environmental business goals. By the end, you’ll not only have clear picture of why a business could benefit from going green, but simple, effective guidelines for getting it done on all levels. You’ll also be able to effectively communicate your knowledge to staff and customers, with the help of tables, illustrations, “in focus” panels, and real-life case studies. The text is written by Bibi Van Der Zee, environment correspondent for the Guardian and author of The Protestor’s Handbook. DK's bestselling Essential Managers books are ideal for managers at every level. These concise references demonstrate the techniques and skills that are useful in any work environment, making them the most accessible single-subject business guides on the market.

Together with B&N, DK combines the successful Interviewing People, Motivating People, and Managing People into the latest Essential Managers title - a bind-up of these 3 titles geared to help supervisors get the most from their employees, manage effectively, and create a positive working environment for any professional team of colleagues. Interviewing People The first section helps you develop the skills you need to evaluate potential employees and select the right candidate. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to screen candidates, plan questions, and listen effectively to answers. Tables, illustrations, "In focus" panels, and real-life case studies help you control an interview, analyze candidates' performance, and reach a decision. Motivating People This section explains how to improve your effectiveness by building teams, motivating your staff, and enabling them to flourish. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to promote good practice, create a high-performance culture, and reward success. Tables, illustrations, "In focus" panels, and real-life case studies explain how to create the right environment, encourage teamwork, and deal with demotivated staff. Managing People Part three of this informative and inspiring package helps you to build confidence, communicate clearly, and establish trust. Step-by-step instructions, tips, checklists, and "Ask yourself" features give you the tools to motivate staff, create positive relationships, and improve performance. Tables, illustrations, "In focus" panels, and real-life case studies teach you how to evaluate progress, develop your team, and manage change.