Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and communication technologies for development (ICT4D), specifically e-government implementation. The book documents the eFez Project experience in all of its aspects, presenting the project’s findings and the practical methods developed by the authors (a roadmap, impact assessment framework, design issues, lessons learned and best practices) in their systematic quest to turn eFez’s indigenous experimentations and findings into a formal framework for academics, practitioners and decision makers. The volume also reviews, analyzes and synthesizes the findings of other projects to offer a comparative study of the eFez framework and a number of other e-government frameworks from the growing literature.

Inhaltsangabe:Abstract: The emergence of Information and Communication Technologies (ICT) has launched a global debate (digital or technological revolution) about a paradigm shift from an industrialised towards an Information Society. In the front of this debate lies the assertion that the application of ICT is the impelling factor of transformation which will result in far reaching changes within all parts of the economy, the society and the State. The State plays therefore an important role for this transformation. First, the creation of a "New Economy" which stands for a branch of industry that develops and produces hardware, software and communication equipment and its penetration and application into the whole economy. The emergence of e-buzzwords such as e-commerce or e-business are related to the application of ICT within the economy. Second, after a laissez-faire policy implementation through the State, it has to care for social aspects such as to connect the society to the internet and create a digital literate society. This "second stage" of the Information Society has its expression in the common used catchword "digital divide". Finally, the State itself comes under pressure to apply ICT within government institutions, expressed by the latest catchwords of e-government and e-governance. Their hype (chiefly technologically determined) can be equated with the emergence of the "New Economy" within the global debate about the Information Society. Emerged from developed countries, e-government and e-governance experience an increasing use in developing countries. Their advocates (i. e. international development organisations) stress the catchwords for the purpose of poverty alleviation, improved living standards and economic growth, in developed and particularly in developing countries. Furthermore, both subjects of the thesis have started up a new tractive force within the debate of public administration reforms. Both can be summarised as ICT-led public administration reform. They are deemed to be an impelling factor of organisational change and transformation of governmental institutions. Moreover, the literature concerning both catchwords, is full of positive expectations (i.e. enhance participation, accountability, transparency and overall democracy) and thus, they are seen as a medium to implement and support their theoretical concepts New Public Management (NPM) and Good Governance. Fairly few observations in developed countries [...]

The book embarks on the transformative reforms in Public Administration at the nexus of digital innovation and governance paradigms in Morocco. The book addresses the new paradigms of eGovernment, which transcends traditional boundaries of public administration, offering a meticulous blend of theoretical depth and practical insights, through its sophisticated methodological approach. The book investigates eGovernment Whole-of-Government Approaches (WGA) efficiency in back-office transactions (G2G) for promoting good governance ethics, through its theoretical underpinnings and practical applications. It offers new insights into the evolving nature of governance in the digital administration. The study is a comprehensive analysis of eGovernment 2.0 and its theoretical foundations, practical implementations, and potential impacts on collaborative governance. The book unveils the veiled potential of eGovernment WGA utilities in fostering networked governance practices. It is beneficial for policymakers, researchers, IT professionals, and practitioners interested in understanding eGovernment 2.0 networked governance approaches, reached so far. It offers insights into theoretical aspects, practical applications, and future implications, making it a must-read manuscript to understand the complexities of networked governance in the era of eGovernment 2.0. The book is beneficial in the way it designs a roadmap: · To evaluate the effectiveness of IT systems across public and private sectors, facilitated by its comprehensive measurement and methodology. · To study the eGovernment Whole-of-Government Approach aimed at enhancing Good Governance within back-office transactions (G2G). · To measure the efficiency of all the integrated IT systems in public and private sectors vis-à-vis good governance ethics. · To assess the forthcoming stage of eGovernment 3.0 in the era of AI. This book is a groundbreaking reference for researchers and decision-makers to navigate the development of eGovernment 3.0 new approaches in governance and management transformation, within its de jure and de facto realities. In fact, it is an essential reference for policymakers, researchers, and practitioners, looking to understand and navigate the evolving landscape of eGovernment networked governance to shape a future where collaborative management is mandatory for mutual development and prosperity across all agencies, sectors and countries.

"This book provides research on the current actions being taken by developing countries toward the design, development, and implementation of e-government policies"--Provided by publisher.

"This book collects the work of some of the best scholars and practitioners in the fields of e-government and project management, who explore how e-government projects can be managed, planned, and executed with effective project management techniques and methodologies"--Provided by publisher.

Access to government information faces many roadblocks in developing and emerging economies due to lack of appropriate legal frameworks and other requisite information laws. However, there is hope that many countries are now recognizing the importance of providing access to public information resources. Digital Access and E-Government: Perspectives from Developing and Emerging Countries explores the relationships that exist between access to information laws and e-government. It shares the strategies used in encouraging access to information in a variety of jurisdictions and environments, to be of use to e-government designers and practitioners, policymakers, and university professors.

In recent years, it has become apparent that there are very distinct gaps between developed and developing regions in the world, especially in regards to e-government systems, infrastructures, and processes. Digital Public Administration and E-Government in Developing Nations: Policy and Practice examines e-government from the perspective of developing nations and addresses issues and concerns of developing systems and processes. This publication is a valuable and insightful tool for researchers, practitioners, policymakers, and students in different fields who are interested in information systems, public policies, politics, and media and communication studies.

This title analyses 30 cases from 16 countries considered to be pioneers in developing innovative e-governance applications. Using a multidisciplinary approach, Bhatnagar provides key insights and practical guidelines.

Containing more than 250 articles, this three-volume set provides a broad basis for understanding issues, theories, and applications faced by public administrations and public organizations, as they strive for more effective government through the use of emerging technologies. This publication is an essential reference tool for academic, public, and private libraries.

Provides research on e-government and its implications within the global context. Covers topics such as digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies.