- NEW! Chapter devoted to cross-cultural communication promotes understanding of care in a diverse workplace - NEW! Chapter on diseases and disorders discusses communication with patients experiencing specific physical and mental illnesses and disorders. - NEW and UNIQUE! Words at Work dialogue boxes demonstrate actual conversations between healthcare workers and clients. - UPDATED! Content reflects the most current communication tools for the modern healthcare setting. - NEW! Full-color design and art program promote engagement. - NEW and UNIQUE! Communication Guidelines boxes direct you to best practices for the effective exchange of information. - NEW! Additional Taking the Chapter to Work case studies demonstrate real-life communication pitfalls and successes.

This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. - Easy-to-read style provides practical information, hints, and tips. - Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. - Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. - Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. - Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. - Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. - Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. - Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. - Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. - Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. - Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

Master the soft skills you need to succeed as a healthcare professional! A guide to personal behaviors, Job Readiness for Health Professionals, 4th Edition covers 48 different soft skills, including effective communication, collaborating with colleagues, time management, and searching for and applying for jobs. Engaging, hands-on exercises help you apply these skills in a variety of circumstances and practice settings. Easy to read and easy to follow, this book describes the proven strategies and practices that will help you find your first healthcare job and advance in your career. - Guidelines to building a professional portfolio include checklists, a certificate, mock interviews, and ways to keep resumes up to date, all helping you create an effective tool demonstrating job readiness and advancement. - Critical-thinking and problem-solving skills prepare you to analyze and handle situations, to better manage conflict and to quickly and effectively adapt to changes. - Case studies show how specific soft skills are related to the challenges and issues of the healthcare profession. - Work-text format includes journaling and self-reflection activities, providing opportunities to practice and apply skills. - Learning objectives for each chapter provide measurable outcomes for you to achieve. - Logical organization of topics begins with self-management and interpersonal skills, and moves on to communication skills, career building skills, and finally planning and advancing a career. - Storytelling approach uses vignettes and realistic scenarios to make the content more personal and relatable. - NEW! Preparing for the Externship chapter is added to this edition. - NEW job readiness content includes up-to-date information on the use of social media, as well as certifications and registrations for healthcare professionals, mentoring, work-life balance, and continuing education. - NEW! Updated content on diversity, equality, and inclusion is also added to this edition. - NEW What If? scenarios and case studies are added.

Get an edge in the job market and develop the soft skills — the personal qualities, habits, attitudes, and social graces needed to work successfully with anyone, anywhere. Job Readiness for Health Professionals, Soft Skills Strategies for Success, 2nd Edition provides a unique tool for soft skill programming to help graduates succeed on the job as effective, engaged, and high-functioning employees. This handy resource uses an 8th grade reading level and a consistent, easy-to-follow modular format to guide you through the essential entry-level soft skills like how to dress, speak, and collaborate in the healthcare setting. With two new chapters, new Video Case vignettes, and 48 soft skills and behavioral competencies, it gives you the tools you need to join the healthcare workforce. Behavioral objectives provided for mastering each skill. Worktext format with journaling activities and multiple self-reflection activities offers valuable review exercises. Critical thinking exercises woven throughout skills include multidisciplinary scenarios from the field. What If? boxes feature short scenarios that encourage you to think about how you would handle a situation in the workplace. Case studies throughout use fictional vignettes to illustrate the issues involved with the specific skills. Down a Dark Road vignettes depict what can go terribly wrong when a skill is ignored or not mastered. Experiential Exercises are actions or experiments that you can perform on your own to gain a deeper appreciation for the skill. Cross Currents with Other Skills ties together and cross-references related skills, pointing out the synergies and connections between them. NEW! Highly anticipated Finding Your First Job chapter highlights competencies that you need to consider and prepare for when starting your job search, beginning a career in the health professions, writing your resume, and interviewing. NEW! Video Case vignettes with assessment and implementation tools on interview skills, active listening, dealing with others, problem solving and decision making, communication, presenting yourself for the workforce, working as a team, dealing with authority, and enhancing your promotability provide a multimedia component with real-life workplace scenarios for your review. NEW! Being a Student chapter covers competencies where students often struggle, including: taking meaningful notes, remaining calm and confident during assessments, and successfully preparing for practicum interviews. NEW! New content on financial literacy, including managing finances and paying back students loans, covers the impact financial decisions have on your life — both personally and as you look for a job.

Learn how to navigate the complicated and challenging world of health care with Health Professional and Patient Interaction, 10th Edition. Covering strategies for effective communication and collaboration, this time-tested guide offers the tools needed to establish positive patient and interprofessional relationships that are built on respect. It not only covers respectful actions, communication standards, and good decision-making, but also demonstrates how those decisions directly shape successful patient outcomes. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and backgrounds across a wide spectrum of healthcare environments. It's the strong foundation you need to communicate effectively for positive, collaborative, and compassionate patient-centered care. - UNIQUE! Integration of respect throughout the text underscores its necessity across the many different types of interactions between the health professional and patient and establishes the foundation for positive relationships with patients and interprofessional care teams. - UNIQUE! Focus on interprofessional and intraprofessional collaboration addresses issues that apply to many different healthcare disciplines to help you identify with your specific field, as well as recognize themes that apply across a variety of healthcare delivery settings. - UNIQUE! Information on developmental and lifespan changes offers insight on the challenges experienced by patients, families, and caregivers and strategies for effective age-appropriate interactions. - UPDATED! Comprehensive, evidence-based content provides the most current information and strategies for being an effective and compassionate health professional. - Authentic patient cases and scenarios drawn from contemporary practice demonstrate strategies and tools for effective communication and collaboration with patients and colleagues in a wide range of healthcare settings. - Reflections Questions throughout the text challenge you to apply critical thinking skills and personal experience to different scenarios. - Questions for Thought and Discussion at the end of the book help you apply your knowledge to a variety of situations. - Extensive, updated references ensure content is current and applicable to today's clinical practice.

An expanded and revised new E-book edition of the respected evidence-based practice (EBP) foundation text. Evidence-based Practice across the Health Professions, 2nd Edition E-book provides health professions students with the basic knowledge and skills necessary to become evidence-based clinicians. Years after its 2009 publication, Evidence-based Practice across the Health Professions remains one of the few truly multidisciplinary evidence-based practice textbooks meeting the needs of undergraduate and postgraduate students enrolled in inter-professional courses. Fully revised and expanded, the second edition of this key health textbook picks up where the first left off: demystifying the practice of finding and using evidence to inform decision-making across a range of professions and roles within the healthcare sector. Evidence-based Practice across the Health Professions, 2nd Edition E-book covers an additional three health disciplines - now totalling 12 - and features a new chapter on the important role of organisations in promoting evidence-based practice. Additional new content includes a greater emphasis on reflection, new clinical scenarios and additional examples of systematic reviews. The authors’ focused, user-friendly approach helps students understand the importance and implications of evidence-based practice, and addresses the growing importance of collaborative practice and the reality of multidisciplinary health teams in the overall healthcare environment. Worked examples of a wide range of case scenarios and appraised papers (some are discipline-specific and others are multidisciplinary). Designed to be used by students from a wide range of health professions, thus facilitating the student’s ability to understand the needs of multi-disciplinary health-care teams in a real-life setting. Includes a detailed chapter on implementing evidence into practice and other topics that are not typically addressed in other texts, such as a chapter about how to communicate evidence to clients and another that discusses the role of clinical reasoning in evidence-based practice. Summary points at the end of each chapter. Supported by an Evolve resource package that contains revision questions that utilize a range of question formats. Three new health disciplines covered - human movement & exercise science, pharmacy and paramedicine - with new clinical scenarios. New chapter - Embedding evidence-based practice into routine clinical care. Elsevier’s Evolve - an expanded suite of online assets to provide additional teaching and student resources. New examples of appraising and using systematic reviews of qualitative evidence (meta-synthesis) Nine new contributors including paramedicine, CAMS, qualitative EBP and nursing. New larger format and internal design.

Covering strategies for effective communication, Health Professional and Patient Interaction, 8th Edition provides the tools to help you establish positive patient relationships built on respect. Practical examples and scenarios show how to apply respect and professionalism to patients of various ages and levels of impairment. New to this edition is an Evolve companion website with video clips and simulation activities, each showing the principles of respectful interactions between health care professionals and patients. Written by an expert author team of Ruth Purtilo, Amy Haddad, and Regina Doherty, this resource addresses respect in the context of different practice settings, a diverse society, and difficult situations. Patient Cases introduce the patient’s point of view to illustrate key principles and encourage a more personal connection. Reflections boxes challenge you to apply critical thinking skills and your personal experience to different scenarios. Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations. Interdisciplinary approach addresses basic issues that apply to many different healthcare disciplines. Strategies for effective communication are shown with patient examples and scenarios, applied to patients of all ages and with various levels of physical and emotional impairment. An emphasis on respect and ethics sets up a basis for building positive relationships with patients. Updated health care terminology keeps you current with communication in today’s health care settings. Expanded content on diversity reflects diverse patient populations and shows how to respect differences. NEW author Regina Doherty brings an occupational therapy perspective to this edition.

This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills.

Written by Gjyn O'Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. - Increased focus on digital communication - includes overviews and tips on navigating professional and personal electronic media - Individual and group activities throughout to encourage skill development, reflection and awareness of self and others - An extensive suite of scenarios – practice and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice - Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure - Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional - Chapter 23 - Person/s experiencing neurogenic or psychological shock - Chapter 25 - A Person/s fulfilling the role of a grandparent - Chapter 26 - Person/s with a spinal injury - Chapter 27 - A Person/s living in a residential aged care facility - An eBook included in all print purchases

The International Healthcare Professionals' Handbook is a compendium of advice, information and support for new international recruits embarking on careers in the UK – from those who have succeeded before. Written by Annesha Archyangelio, a Jamaican-born nurse who has worked for many years in the NHS, the book will help you navigate UK healthcare systems and processes with ease. It's packed full of handy guidance, covering everything from terminology to cultural competency and how to adapt to new ways of working. This invaluable book will not only help you settle into your role in the UK but provides strategies for thriving in your career into the future. - Offers support all the way, from the international recruitment process through to successful completion of exams and beyond - Focuses on staff development and progression in the workplace - Presents a guide to the structure of the NHS and other health and social care services - Gives overviews of the NMC, RCN and other key bodies - Covers communication challenges and cultural competency - Includes measurements, abbreviations and a dictionary of key terms and colloquialisms indispensable for international recruits