Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. It is becoming less straightforward for people to move forward together. They face increasing complexity and decreasing control. They need to work with more people from across more divides. In such situations, the most common ways of advancing—some people telling others what to do, or everyone just doing what they think they need to—aren't adequate. One better way is through facilitating. But the most common approaches to facilitating—bossy vertical directing from above or collegial horizontal accompanying from alongside—aren't adequate. They often leave the participants frustrated and yearning for breakthrough. This book describes a new approach: transformative facilitation. It doesn't choose either the bossy vertical or the collegial horizontal approach: it cycles back and forth between them. Rather than forcing or cajoling, the facilitator removes the obstacles that stand in the way of people contributing and connecting equitably. It enables people to bring their whole selves to the process. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.

Conversational effectiveness is a barometer of human thriving and facilitating insightful conversations is a powerful method for accelerating psychological change and collaboration. This ground-breaking professional book provides a map of Breakthrough Conversations together with a practical toolkit for enhancing awareness, emotional resilience and creativity. Neuroscience, mindfulness and psychological research shows that awareness is pivotal to skilful conversations. By supporting clients to observe and manage their own body-brain states during conversation, they can learn to switch on the physiological systems that support more authentic, agile, and attuned interactions. Three body-brain states, reactive, habitual and reflective – characterised as Red, Amber and Green (RAG) - are differentiated in terms of body-sensations and behaviours, and these correspond to predictable interactive patterns. Facilitated to experience more emotionally resilient conversations, clients access their natural capacities for collaboration, compassion and shared creativity. This journey, through the five stages of Breakthrough Conversations, drawing on the RAG frame and a number of other practical models, is richly illustrated with case studies from working one-to-one and with pairs. Coming to see conversations as a dance driven by the interactions of underlying needs and emotions frees clients to make paradigm shifts in their self-awareness and interpersonal effectiveness. This book, and the approach it outlines, will be essential reading for coaches, consultants, leaders and all professionals seeking to choreograph more insightful conversations.

This book provides a rich connection between theory and practice for those seeking to work with stories in organisational, community, educative or coaching settings. With an international cast of contributors, it charters a unique inquiry into both ethics and the facilitation philosophies for working with stories supporting educators, facilitators, trainers and consultants towards more effective and considered practice. This book will be a valuable resource for professionals and reflective practitioners seeking to explore: What informs an ethics of facilitating with stories? How can we create safe spaces for story work? In what ways do we need to be attuned to power when working with stories in organisations and corporations? What are the unintended and ethical consequences of facilitating with stories?

This book's primary objective is to provide a comprehensive coverage of ergonomics in overall work system analysis and design. It provides a summary of the historical development of macroergonomics. It explains how an understanding of macroergonomics can lead to improvements in such things as reducing work-related lost time accidents; and describes the methods and tools used in work system analysis and design. Throughout, the integrating theme is that the full potential of an organization--in terms of productivity, safety, health, and Quality of Work Life (QWL)--can't be met unless the overall work system is designed to conform with the characteristics of its technology, personnel subsystem, and the external environment upon which it depends for its survival and success. Using a sociotechnical systems approach, this text discusses the application of macroergonomics to training system development, hazard management, technology transfer, large scale organizational change projects, office and factory automation, community planning and development, and job design. For each of these applications, actual case examples will be included. The book will appeal to teachers of introductory human factors/ergonomics courses as a supplemental text or as the primary text for a course fully devoted to macroergonomics. In addition, it should also appeal to practicing ergonomists internationally as a must add to their personal professional libraries.

Die im Mai 2004 in Kraft getretene (Übernahme-)Richtlinie enthält ein übernahmerechtliches Vereitelungsverbot und eine Durchgriffsregel, nach der satzungsmäßige Beschränkungen der Übertragung von Aktien gegenüber dem Bieter grundsätzlich keine Wirkung entfalten. In der Schlussphase der Beratungen wurden Vereitelungsverbot und Durchgriffsregel zur Disposition der Mitgliedstaaten gestellt. Damit ergibt sichein nicht leicht zu durchschauendes Zusammenspiel von europarechtlichen Vorgaben, nationaler Umsetzung und Satzungsgestaltung auf Gesellschaftsebene. Dies war Anlass für ein Symposion am 9. November 2005, an dem Experten des Übernahmerechts aus sechs Mitgliedstaaten beteiligt waren, deren Referate in dem vorliegenden Band zusammengefasst sind.

Author of the Business Week million-copy bestseller, 1001 Ways to Reward Employees, Bob Nelson is the motivational specialist who helps businesses stay competitive by teaching them how to inspire their employees to excel. Now joined by Dr. Dean Spitzer, senior consultant and performance improvement expert for IBM, Nelson distills the knowledge, experience, and ideas gained from working with thousands of organizations into a hands-on, practical fieldbook. Beginning with the basics of motivation, including the decline of traditional incentives and the trend toward empowered employees, the book lays the groundwork for developing and managing a rewards or recognition program in any work situation: how to recognize an individual or a group; how to develop a low-cost recognition program; how to sell it to upper management, prevent and fix common problems, and assess its effectiveness. There are planning worksheets, templates for different purposes?improving morale, improving attendance, increasing retention?plus perforated reference cards for immediate guidance, and 101 new low-cost/no-cost recognition ideas. Running through the margins are Nelson's answers to the questions most frequently asked since the publication of 1001 Ways to Reward Employees.

This practical guide shows how to facilitate collaboration among diverse individuals and organizations to navigate complexity and create change in our interconnected world. The social and environmental challenges we face today are not only complex, they are also systemic and structural and have no obvious solutions. They require diverse combinations of people, organizations, and sectors to coordinate actions and work together even when the way forward is unclear. Even so, collaborative efforts often fail because they attempt to navigate complexity with traditional strategic plans, created by hierarchies that ignore the way people naturally connect. By embracing a living-systems approach to organizing, impact networks bring people together to build relationships across boundaries; leverage the existing work, skills, and motivations of the group; and make progress amid unpredictable and ever-changing conditions. As a powerful and flexible organizing system that can span regions, organizations, and silos of all kinds, impact networks underlie some of the most impressive and large-scale efforts to create change across the globe. David Ehrlichman draws on his experience as a network builder; interviews with dozens of network leaders; and insights from the fields of network science, community building, and systems thinking to provide a clear process for creating and developing impact networks. Given the increasing complexity of our society and the issues we face, our ability to form, grow, and work through networks has never been more essential.

Understanding the conditions under which variability in performance may arise, and the processes related to its emergence, gives us insight into the development of techniques for improving the quality of performance. Variability in Human Performance details the scientific and the practical implications of human performance variability by providing a broad perspective on how and why such variability occurs across a number of disciplinary domains. The text takes an approach that rests upon the idea of context, or design, specificity in performance, namely that variability in performance is closely referenced to design factors in the environment in which performance is occurring. An exploration of the link between variability and related processes, the book introduces a comprehensive framework for understanding human performance variability, presented in terms of how human control of behavior is closely tied to design factors in the performance environment. The authors introduce empirical evidence, as well as practical examples and application areas, in support of this framework. The book begins with coverage of neurobiological and biomechanical basis of movement variability, then examines rich and extensive empirical evidence available for context specificity in cognitive performance and learning, as a basis for cognitive performance variability. The book then reviews the evidence for context specificity in: Student learning Displaced feedback conditions Human error behavior Affective performance Social and team performance The authors also explore work performance as influenced by complex sociotechnical systems and as a basis for performance variability, applying control systems concepts to an interpretation of the nature and basis of performance variability in all of these domains. They conclude by taking an evolutionary perspective on the origins and behavioral significance of human performance variability. The book then provides strategies on how individuals, groups, and organizations can significantly reduce variability in human performance that often leads to systems failures.

By setting out a step-by-step guide on the implementation of a theoretically robust team work-centric approach to education, Group and Team Work explains valuable team work theory and practical dynamics. It details specific approaches educators can take to effectively play different roles, such as that of the facilitator, instructor and coach, thus depicting a varied and detailed picture of team work in higher education.

You can follow any business guru you want, be it Peter Drucker or Tom Peters. You can adopt any new management concept, from reengineering to "empowering people." But Samuel A. Culbert has one caveat: no matter what managerial "religion" you choose--and there are many sound ones--before you can lead, manage, or team up effectively, you must comprehend the mind-sets that direct the people with whom you are interacting. In Mind-Set Management, Culbert provides a model for thinking about other people--about their self-interested motives and about their biased views of work events--as he shows managers at all levels how to use psychology instead of manipulation in giving valid, even great, advice. The essence of leading and managing, says Culbert, is "staging the conditions for others to be effective," which today entails giving advice and feedback, not issuing directives. This is particularly true with today's "empowering" management styles. But, as most managers know all too well, advice is often resisted, resented, and ignored. The problem, Culbert contends, is that managers don't have the other person in focus: When they formulate advice, they think they are attuned to the other person, but in fact the person they have listened to most is themselves. Mind-Set Management will help you focus on the person you want to advise, explaining what you need to learn and to know in order to give advice that is great because it is advice that actually gets used. It will prompt you to ask yourself (and will help you answer) such questions as: Why do people insist on seeing events with their own particular biases and distortions? Why do they resist my best ideas and advice about how they can function most effectively? Why can't I get people to change how they reason and think? Why do people have so much difficulty putting internal politics aside? What's needed for people to trust one another and listen to advice? Why are some people blind to the obvious logic behind the feedback and advice they receive? Culbert has packed the book with vivid case illustrations and stories that people, whether CEOs or project staff, will identify with--weaving the concepts and stories together to present evidence that makes the lessons personally compelling. With these lessons, you will find yourself reading essential, previously unseen dimensions of what is critical in the other person's thinking. You will be better able to see where other people's interests lie and how they view the corporation and the task at hand, and you will be able to give great advice, advice that will be followed because it serves the interests of the person who receives it even as it advances the company's goals. Today there are many new and progressive ideas about how to manage more effectively, but without the psychological component that Samuel Culbert provides in Mind-Set Management, you are simply putting old wine in new bottles--as what seems "new" quickly becomes business as usual. Thus this is an important, groundbreaking work. Indeed, Warren Bennis, in the Foreword, calls it "one of the lasting contributions to our understanding of corporations, the psychology of people who work in them, and perhaps most of all, a contribution to understanding ourselves."