The all-in-one “Reference reference” you’ve been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of librarianship. Written in an accessible style and designed for everyday use, it presents an overview of the basic tools and techniques of reference work, including “Reference Services,” a section addressing such important topics as telephone reference, the reference interview, and electronic reference “Reference Sources,” chapters which focus on types of reference tools, including encyclopedias, dictionaries, directories, handbooks, and almanacs Appendixes with key documents prepared by the Reference and User Services Association (RUSA) and an annotated bibliography An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!

Basic Information Services, Volume I of Introduction to Reference Work, explains the basic reference processes and sources of information in today's libraries. It is a tool for understanding and mastering basic reference forms, no matter how they're packaged. This eighth edition is virtually all new, reflecting the easy accessibility of electronic databases on the Internet.Its companion, Volume II, Reference Services and Reference Processes, introduces the sophisticated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet in the reference process.

V.1. Basic information sources. v.2. Reference services and reference processes.

Visual Basic expert Rod Stephens shows you how to leverage the latest features of VB 2010 Microsoft Visual Basic (VB) is the most popular programming language in the world, with millions of lines of code used in businesses and applications of all types and sizes. The new release of Visual Basic 2010 is tightly integrated with the Windows operating system and the .NET programming environment. Renowned VB authority Rod Stephens provides a comprehensive guide to Visual Basic programming, including the latest enhancements to the VB language and programming environment with Visual Studio 2010 The tutorial is packed with detailed and practical code examples that show readers how to master all of the features of VB. Visual Basic authority Rod Stephens presents a must-have resource on Visual Basic, the most popular programming language in the word Fully covers the newest features of Visual Basic 2010, such as array literals and initializers, collection initializers, implicit line continuation, Lambda expressions, and more Features extensively revised and tested code to ensure compliance with the latest release With this essential resource, you'll be able to quickly review the details of important programming, objects, properties, methods, and events. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.