This is he first edited book on gender issues in transnational business cooperation concerning knowledge work. This area has so far been researched mainly by organizational theorists, with their background in business studies, finance, communication or sociology, and gender has seldom been taken into account in these studies. This book shows how fruitful a gendered take on issues within this area is, both for a deepened understanding of these organizational issues and for a widened understanding of gender issues. The chapters in the book cover a range of themes from a gender perspective; culture, communication, identity work, structures, organizational change, globalization, mobility, resistance, leadership and management, international business, work life balance, education and labour market, policies and value systems. The chapters also demonstrate the multidisciplinarity within gender research itself and how different perspectives on gender can be combined and developed. They on the social constructionist approach of “doing gender”, feminist organization theory, gendered discourse analysis, techno-feminism, and critical studies on men and masculinities. The book provides insights relevant for some of the relevant debates in business, economics, geography, sociology, and gender and women’s studies. While primarily a research volume, the book is also useful for people who develop and manage transnational business relations.

This Handbook provides new theoretical and empirical insights into men, men’s practices and masculinities across many kinds of organizations and forms of organizing. Most mainstream studies of organizations, leadership and management do not seem to notice they are often talking a lot about men and masculinities. The Handbook challenges this general tendency to avoid gendering men by bringing together a range of theoretical and methodological approaches that: engage with not only formal organizations, such as businesses and state organizations, but also processes of organizing within and beyond organizations; address emergent and future issues on men, masculinities and organizations, such as tech masculinities, men’s emotions, sexualities and violences, animal advocacy and environmental issues, and men and masculinities in pandemics. Targeted at scholars, policymakers, practitioners and students interested in links between men, masculinities, organizations and organizing, this landmark Handbook is an invaluable resource for those working in and beyond such fi elds as gender studies, organization, leadership and management studies, political science, sociology, social and public policy, and social movement studies.

Despite advancements in technological and engineering fields, there is still a digital gender divide in the adoption, use, and development of information communication technology (ICT) services. This divide is also evident in educational environments and careers, specifically in the STEM fields. In order to mitigate this divide, policy approaches must be addressed and improved in order to encourage the inclusion of women in ICT disciplines. Gender Gaps and the Social Inclusion Movement in ICT provides emerging research exploring the theoretical and practical aspects of gender and policy from developed and developing country perspectives and its applications within ICT through various forms of research including case studies. Featuring coverage on a broad range of topics such as digital identity, human rights, and social inclusion, this book is ideally designed for policymakers, academicians, researchers, students, and technology developers seeking current research on gender inequality in ICT environments.

Addressing emotional workplace abuse, this Palgrave Pivot takes a multidisciplinary approach which combines feminist research on violence with organisation and management studies, in order to offer a new approach on workplace violations. The book analyses why it is difficult for targets and organisations alike to name and identify emotional abuse and addresses the severe negative effects of abuse on the targets’ lives. It brings ethical leadership to the fore as a means to foster sustainable organisations. Using empirical data and research, this book highlights subtle forms of violations that take place in the workplace, and provides analysis from the perspective of the target. A valuable read for scholars and practitioners involved in organisational management and HRM, Emotional Workplace Abuse will help readers to understand the importance of sustainable leadership in preventing emotional workplace abuse.

Men Do It Too: Opting Out and In offers a timely and comprehensive analysis of the phenomenon of men leaving mainstream careers models, adding to current debates on opting out. The book investigates how globalization, individualization, and this age of high modernity, in addition to issues of masculinity and what it means to be a man in contemporary society and organizational contexts, affect decisions to opt out. Throughout the book, social theory and relevant debates are interwoven with the narratives of 15 men who have left successful careers and mainstream career models to live and work on their own terms: six from the United States, five from Finland, and four from the UK. The narratives help illustrate the issues presented, as well as providing an insight into the men’s identity work throughout their opting out processes. In addition, Biese explores what organizations can learn from the knowledge gathered in her research on men (and women) opting out. This is important in order to create sustainable work environments that not only attract but also retain employees.

Global Knowledge Work is an up-to-date account of theoretical approaches and empirical research in the multi-disciplinary topic of global knowledge workers from a relational and diversity perspective. This informative volume includes contributions from international scholars and practitioners who have been working with the concept of global knowledge workers from a number of different perspectives, including personal and academic life trajectories. They reveal that the relational framework of the three dimensions of analysis (macro-meso-micro) is relevant for analyzing the phenomenon of global knowledge workers, as expertise and specialised knowledge and its innovative application, together with the attraction and retention of talent remain key topics in the current socioeconomic conditions. With a wealth of original research, this book will strongly appeal to researchers, practitioners, academics and managers in the fields of diversity, organizational studies, knowledge management and human resources.

This textbook takes a gender inclusive and intersectional feminist approach to examining key topics related to gender, crime and justice. It provides an overview and critical discussion of contemporary issues and research in this area suitable for use in undergraduate and postgraduate degree modules. A key feature of the book is its use of films, television series and documentaries to illustrate the concepts and findings from criminological research on gender, crime and justice. After outlining the meaning of gender and the perspective of intersectional feminism, it has chapters focused on interpersonal and sexual violence, sex work and the night-time economy, street crime, crimes of the powerful, policing and the courts, prison and community penalties and a final chapter on extreme punishment and abolitionist futures. It speaks to students and academics in criminology, sociology and gender studies.

Bridging a gap between higher education research and women’s and gender studies, this volume explores the conceptual underpinnings and methodological implications involved in researching different concepts commonly associated with gender, including queer, trans*, women, men, feminisms, intersectionality, alongside discussions about the term gender itself. Drawing on a range of empirical experiences and methodological frameworks, chapter authors consider the ethical, political, theoretical, and practical questions that arise when conducting gender-related research in college and university contexts. This book is a foundation for understanding the complexities of gender, as well as a site for envisioning new futures for educators and researchers in this emerging global discipline.

Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana by Beatrice Quarshie Smithexplores the conditions that underlie the outsourcing of US data-processing work in Ghana. Here Beatrice Quarshie Smith describes the convergence and interplay of at least four different socio-economic forces: (1) the digital and satellite technology enabling virtual environments for global outsourced data-processing; (2) the historical development of Ghana as a politically-stable Anglophone society with a relatively strong tradition of public education; (3) the neoliberal economic restructuring policies advanced by the World Bank and the International Monetary Fund; and (4) the ready availability of women seeking to enter the formal wage economy either to seek independence from their roles within traditional families, or in order to support their families. The author’s comparative study of two distinctly different workplaces reveals significant insights about problems of organizational hierarchy and management-employee relations in the cross-cultural environments of out-sourced business and IT process work. Through extensive interviews, the book sheds light on the educational backgrounds, day-to-day struggles, fears, and aspirations of the workers. Quarshie Smith develops this multi-faceted analysis with keen insights into the representational limitations and ethical responsibilities of the researcher. This pioneering study about outsourced data-processing work in West Africa opens up a new area for research and offers a fresh perspective from which to consider outsourcing in other regions of the globe.

Borders in Service traces the intersection of service labour and national identity across global call centres in seven countries: El Salvador, Guatemala, Guyana, Mauritius, Morocco, the Philippines, and the US-Mexico border. While most studies on offshore call centres have focused on India this collection explores the experiences of call center workers in many of the newly emerging hubs of transnational service work. In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. Such dynamics include: language, speech, accent issues, expressions of consumer sentiment, physical space, and organizational, human resource, and labour policies. By grounding the theoretical debates on nationhood and labour in the realities of daily life in global call centres, Mirchandani and Poster have created a timely, accessible and revealing collection that will change what we know about offshored customer service work.