Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public authorities. Next generation Public Sector Innovation will be “Government 3.0” powered by innovations related to Open and big data, administrative and business process management, Internet-of-Things and blockchains for public sector innovation to drive improvements in service delivery, decision and policy making and resource management. This book provides fresh insights into this transformation while also examining possible negative side effects of the increasing ope nness of governments through the adoption of these new innovations. The goal is for technology policy makers to engage with the visions of Government 3.0 . Researchers should be able to critically examine some of the innovations described in the book as the basis for developing research agendas related to challenges associated with the adoption and use of some of the associated technologies. The book serves as a rich source of materials from leading experts in the field that enables Public administration practitioners to better understand how these new technologies impact traditional public administration paradigms. The book is suitable for graduate courses in Public Sector Innovation, Innovation in Public Administration, E-Government and Information Systems. Public sector technology policy makers, e-government, information systems and public administration researchers and practitioners should all benefit from reading this book.

This book constitutes the proceedings of the 17th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2018, held in Krems, Austria, in September 2018, in conjunction with the 10th International Conference on eParticipation, ePart 2018. The 22 revised full papers presented were carefully reviewed and selected from 48 submissions. The papers are clustered under the following topical sections: General E-Government and Open Government; Open Data, Linked Data, and Semantic Web; Smart Governance (Government, Cities and Regions); and Artificial Intelligence, Data Analytics and Automated Decision-Making.

This book constitutes the proceedings of the 18th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2019, held in San Benedetto del Tronto, Italy, in September 2019, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2019) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2019). The 27 revised full papers presented were carefully reviewed and selected from 64 submissions. The papers are clustered under the following topical sections: E-Government Foundations; E-Government Services and Open Government; Open Data: Social and Technical Aspects; AI, Data Analytics and Automated Decision Making; and Smart Cities.

This book constitutes the proceedings of the 16th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2017, held in St. Petersburg, Russia, in September 2017, in conjunction with the 9th International Conference on eParticipation, ePart 2017. The 34 revised full papers presented were carefully reviewed and selected from 74 submissions. The papers are clustered under the following topical sections: Smart Governance, Government and Cities; Service delivery; Organizational aspects; Infrastructures; Big and Open Linked Data; Open Government; and Evaluation.

The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.

In the Committee's report on broadband services it considers that the UK and Welsh Governments must work together and use all means available to bring broadband services in Wales up to speed with the rest of the UK, and eradicate broadband "slow spots" and "notspots" as a matter of urgency. Both Governments should consider promoting mobile and satellite technologies, particularly in remote areas of Wales in order to deliver this and not rely solely on rolling out fibre optic cabling. The availability of broadband has been consistently lower in Wales than the rest of the UK and although that gap has narrowed in recent years latest figures show the gap is widening again. The existence of notspots an slowspots has hindered existing businesses and deterred new businesses from choosing to locate to Wales - to the cost of the local economy.The Welsh Government's target is a commitment to provide all Welsh businesses with access to next-generation broadband by "the middle of 2016". The Committee also says that both Governments must ensure that the roll-out of superfast broadband is not achieved at the expense of delivering a good broadband service for all. The Committee recommends that Ofcom undertake a study to evaluate whether satellite broadband should be supported more vigorously in Wales; the delayed Spectrum auction, now planned for 2013, must ensure that 4G mobile services are available to at least 98% of people in Wales; and Ofcom must continue its efforts to open up access to infrastructure in Wales. BT's market power must be regulated effectively to ensure efficient operation of the market.

Digital Britain is a vital part of public policy which will define the United Kingdom's telecommunications networks for years to come, and so there must be a full-time Minister dedicated to the issue. This report supports a swift roll-out of Next Generation Access (NGA) networks across the country.

This book constitutes the refereed proceedings of the IFIP TC 8 International Conference on E-Government and E-Services, EGES 2010 and the IFIP TC 8 International Conference on Global Information Systems Processes, GISP 2010, held as part of the 21st World Computer Congress, WCC 2010, in Brisbane, Australia, in September 2010. The 12 revised full papers presented at EGES were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on interoperability, participation, adoption and diffusion, back-end transformation, and new applications. The 6 revised full papers presented at GISP were carefully reviewed and selected from 13 submissions. They are organized in two parts: global case studies on process design issues with four papers covering the contextual settings of Singapore, Kuwait, Finland and South Africa, and globalized process design with two papers dealing with the demands of large scale process models and a process design project covering two continents.