An essential, in-depth analysis of the key legal issues that governments face when adopting cloud computing services.

As governments search for the best ways to restyle their services, the E-Government field continues to attract interest from public administrators, politicians, academics, and citizens. As a result, new topics such as e-procurement have become core factors in public sector development by providing way to better serve citizens and businesses in our digital economy. E-Procurement Management for Successful Electronic Government Systemsenhances the understanding and collaboration in e-government and the role of information technologies in supporting the development of improved services for citizens. By analyzing recent developments in theory and practices as well as providing fresh ideas and research, this reference source aims to bridge the gap between academia, industry, and government.

Latin America and the Caribbean is well positioned to participate in the digital economy and leverage its opportunities. Cloud computing is an enabling technology, forming the foundation of big data analytics, artificial intelligence, and the Internet of Things, and constituting one of the main pillars of the digital economy. Cloud computing allows government customers to access industry-shaping technology at a speed, cost, and scale previously reserved for the largest companies in the private sector. Governments can essentially do more with less and use newly freed resources—in cost and human capital—to address key challenges they face. In addition to maximizing investments and avoiding additional investments in legacy IT infrastructure, cloud computing enables public sector organizations and government agencies to meet mission-critical objectives and to innovate. Cloud computing represents a unique opportunity for governments in the region to improve productivity and facilitate adoption of the latest technologies and those still to come. By eliminating the upfront costs of IT infrastructure, and having thousands of IT tools and almost unlimited computing capacity available with a pay-as-you-go model, cloud computing also represents a unique opportunity to small and medium enterprises and large corporations to adopt and use state-of-the-art IT solutions. To leverage the benefits of cloud services and new technological developments, governments in Latin America and the Caribbean need to undertake public policy initiatives to develop policy frameworks that quell concerns around data protection, cybersecurity, financial market regulation, and data privacy. This publication provides a specific review on key policies and actions to encourage the adoption of digital infrastructures based on cloud that will empower the global competitiveness of Latin America and the Caribbean.

With the rise of cloud services and the digitization of all business units, procurement managers need to understand how to buy technology services in order to generate revenue, drive innovation and retain customers. The Technology Procurement Handbook provides a structured and logical view of the digital buying process. It includes invaluable advice on how to manage digital demand, prepare sourcing strategies, analyze the cost and benefits of proposed solutions and negotiate and implement comprehensive agreements. The Technology Procurement Handbook examines the multiple streams of data that feed into the technology procurement process, such as ITIL service lifecycle data, PMI project management and cloud and software contract provisions. The book includes case studies and extensive practical advice based on the authors experience from recent procurement projects. There is also a chapter on modular contracting for the US market, explaining the use of agile contracts for IT projects.

This publication supports reforms towards greater strategic agility in the public sector through the use of budgeting policy levers, human resource management strategies and ICTs.

The digital transformation of the public sector has accelerated. States are experimenting with technology, seeking more streamlined and efficient digital government and public services. However, there are significant concerns about the risks and harms to individual and collective rights under new modes of digital public governance. Several jurisdictions are attempting to regulate digital technologies, especially artificial intelligence, however regulatory effort primarily concentrates on technology use by companies, not by governments. The regulatory gap underpinning public sector digitalisation is growing. As it controls the acquisition of digital technologies, public procurement has emerged as a 'regulatory fix' to govern public sector digitalisation. It seeks to ensure through its contracts that public sector digitalisation is trustworthy, ethical, responsible, transparent, fair, and (cyber) safe. However, in Digital Technologies and Public Procurement: Gatekeeping and Experimentation in Digital Public Governance, Albert Sanchez-Graells argues that procurement cannot perform this gatekeeping role effectively. Through a detailed case study of procurement digitalisation as a site of unregulated technological experimentation, he demonstrates that relying on 'regulation by contract' creates a false sense of security in governing the transition towards digital public governance. This leaves the public sector exposed to the 'policy irresistibility' that surrounds hyped digital technologies. Bringing together insights from political economy, public policy, science, technology, and legal scholarship, this thought-provoking book proposes an alternative regulatory approach and contributes to broader debates of digital constitutionalism and digital technology regulation.

Cloud computing has experienced explosive growth and is expected to continue to rise in popularity as new services and applications become available. As with any new technology, security issues continue to be a concern, and developing effective methods to protect sensitive information and data on the cloud is imperative. Cloud Security: Concepts, Methodologies, Tools, and Applications explores the difficulties and challenges of securing user data and information on cloud platforms. It also examines the current approaches to cloud-based technologies and assesses the possibilities for future advancements in this field. Highlighting a range of topics such as cloud forensics, information privacy, and standardization and security in the cloud, this multi-volume book is ideally designed for IT specialists, web designers, computer engineers, software developers, academicians, researchers, and graduate-level students interested in cloud computing concepts and security.

Like most OECD countries, Brazil has been taking steps towards digital government to ensure that public policies and services are more inclusive, convenient and designed to meet citizens’ needs. This report takes stock of the progress made by the Brazilian government, based on good practices ...

Procurement of information and communication technologies (ICT) plays a decisive role not only in public-service delivery but in public-sector modernisation. This report takes stock of current ICT procurement practices in the Slovak Republic and provides evidence-based strategic policy advice for the Slovak Government on how to adopt more innovative and agile approaches in ICT procurement.