This book explores how digital platforms in the realm of tourism and hospitality have shaped social and material worlds. Based on extensive ethnographic fieldwork with hosts and guests, the book analyses the impacts of platforms on the scale of the city, the home, and the everyday life of individuals. The book first situates platforms within the broader history of digital developments in tourism and questions what is essentially new about these socio-technical formations? The following chapters demonstrate how platforms have affected urban housing, challenged the tourism sector, and transformed understandings of hospitality and home. This is illustrated through a case-study of Airbnb’s development and impact in Sofia, Bulgaria. The final chapters of the book reflect on the political dimensions of datafication processes and digital systems of measurement that underpin the platform’s workings, showing how the platform economies of tourism benefit their users in highly uneven ways.

This book explores how digital platforms in the realm of tourism and hospitality have shaped social and material worlds. Based on extensive ethnographic fieldwork with hosts and guests, the book analyses the impacts of platforms on the scale of the city, the home, and the everyday life of individuals. The book first situates platforms within the broader history of digital developments in tourism and questions what is essentially new about these socio-technical formations? The following chapters demonstrate how platforms have affected urban housing, challenged the tourism sector, and transformed understandings of hospitality and home. This is illustrated through a case-study of Airbnb’s development and impact in Sofia, Bulgaria. The final chapters of the book reflect on the political dimensions of datafication processes and digital systems of measurement that underpin the platform’s workings, showing how the platform economies of tourism benefit their users in highly uneven ways.

In post-pandemic Europe the topic of 'overtourism' is back on the policy agenda of many cities, towns and villages. How to deal with the negative effects of tourism on places and people? This edited volume brings together inspiring perspectives and detailed case studies from all over Europe to better understand the phenomenon of overtourism. Based on the challenges lying ahead, the book makes a call for tourism policies that are more balanced and argues for more interdisciplinary research.

This open access book provides an extensive overview of the usage of information and communication technologies in the tourism and hospitality industry. It presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 30th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2023 conference. The enclosed papers cover various topics within the field, including augmented and virtual reality, website development, social media use, e-learning, big data, analytics and recommendation systems.

The Routledge Handbook of Tourism Geographies, 2nd Edition, offers a comprehensive re-evaluation of the recent developments; conceptual, theoretical and empirical debates; and critical issues in this field of study. Reflecting on and building from its original aim of rethinking geographical approaches to tourism, the volume explores contemporary tourism contexts and concepts, as marked by the present era of polycrises, setting out renewed and reoriented perspectives on tourism geographies into the mid-2020s. Across its diverse range of contributions, the Handbook navigates the complexities of tourism as a shifting construct, situating tourism geographies within the socio-spatial, economic and environmental implications of tourism, leisure and mobilities in the new contexts of global change, ecological transition and digital transformation. The volume aims to provide a nuanced and detailed analysis of established and emerging discourses and debates within tourism geographies, underscoring the field’s inherent criticality and ideal positioning for understanding and catalysing complex global and local scenarios in contemporary tourism, leisure and mobilities. Written by leading scholars in the tourism geographies field, this text is an invaluable resource for students, researchers and scholars working in the areas of tourism, geography and related disciplines, encouraging dialogue across areas of study.

The first authoritative overview of tourism studies published post-COVID-19 The Wiley Blackwell Companion to Tourism remains a definitive reference in this interdisciplinary field. Edited and authored by leading scholars from around the world, this state-of-the-art volume provides a comprehensive critical overview of tourism studies across the social sciences. In-depth yet accessible chapters combine established theories and cutting-edge developments and analysis, addressing a wide range of current and emerging topics, issues, debates, and themes. The second edition of the Companion reflects the complexity of the changing field, incorporating new developments, diverse theories, core themes, and fresh perspectives throughout. New and revised chapters explore the organization and practice of tourism, pressing health, economic, social, and environmental challenges, the impact of the COVID-19 pandemic on tourism and the tourist industry, empowerment, placemaking, mindfulness and wellbeing, resident attitudes towards tourism, Chinese outbound tourism, public transport, long-distance walking, and more. Covers the full spectrum of tourism studies, including its connections to geography, sociology, urban studies, sustainability, marketing, management, globalization, and policy Outlines exciting new and emerging approaches, theoretical foundations, and major developments in tourism studies Offers perspectives on major topics including the role of tourism in the Anthropocene, global and local change, resilience, innovation, and consumer and business behavior Sets an agenda for future tourism research and reviews significant issues in theory, method, and practice Features new contributions from an international panel of younger scholars and established researchers With a wealth of up-to-date bibliographic references and extensive coverage of the tourism-related literature, The Wiley Blackwell Companion to Tourism, Second Edition, is required reading for undergraduate students, postgraduate researchers, lecturers, and academic scholars in tourism studies, tourism management, tourism geography, tourism theory, sociology, urban studies, and globalization, as well as professionals working in tourism and hospitality management worldwide.

This book considers what the transition into the Asian Century means for some of the most urgent issues in the world today, such as sustainable development, human rights, gender equality, and environmental change. The book critiques Anglo-Western centrism in tourism theory and calls on tourism scholars to make radical shifts toward more inclusive epistemology and praxis. From the British Century of the 1800s to the American Century of the 1900s to the contemporary Asian Century, tourism geographies are deeply entangled in broader shifts in geopolitical power. In the shadow of the COVID-19 pandemic, the significance of shifts in tourism geographies and the themes addressed in this volume are more urgent than ever. That the world faces increasing turmoil is abundantly clear. Yet, amidst the disruption to the everyday, it is hope and compassion, but also political-economic restructuring that is needed to reset the tourism industry in more sustainable, equitable, and ethical directions. In no uncertain terms, the pandemic has forever changed the tourism industry as the world once knew it. This book, therefore, sets out to collectively build on the momentum of the inclusive scholarship that Critical Tourism Studies-Asia Pacific is renowned for, while also asking readers to pause and reflect on the possibilities and challenges of tourism in a post-pandemic Asian Century. The chapters in this book were originally published as a special issue of the journal, Tourism Geographies.

This edited collection brings together interventions on the geographies of tourism in pandemic times approached from a biopolitical perspective. Whilst the “management of bodies” has always been a constitutive part of tourism and its spatialities, the COVID-19 pandemic has prompted the emergence of entirely new “states of exception” and emergency regimes, geared towards tight restrictions and control over the mobility and embodied practices of millions of travelers and tourists. Debates in tourism over the “politics of life”, now more than ever, ought to concern health and wellbeing for both individuals and selected populations, not in the least because tourism has provided in many instances the socio-spatial conditions for the virus to spread. This book intends to show how a biopolitical analytical framework may provide a set of insights and critical perspectives that are key to the understanding of contemporary tourism practices and regimes of mobility, security, and in/exclusion – particularly in relation to the COVID-19 pandemic.

Fully revised and updated for its fifth edition, Hospitality and Travel Marketing provides students with an international and systematic approach to hospitality and travel marketing structured around planning, research, implementation, control, and evaluation. Written in a user-friendly style and structured in a logical and organized manner to aid learning, students benefit from the ease of communication, practical nature, and excellent use of relevant and up-to-date cases. The author's global experience in the industry is emphasized through content on hospitality and travel marketing and other parts of tourism, along with a plethora of timely and relevant ‘real-life’ case examples from around the world. This new fifth edition is positioned as a post-COVID-19 text, reflecting the new realities of marketing after the pandemic, and has been updated to reflect these current trends in the field, including e-marketing, mobile marketing, societal marketing, and destination branding. It specifically has been updated by: • Including three new technology chapters on e-marketing, marketing on social media platforms, electronic customer relationship management (eCRM), and customer co-creation in marketing • A new chapter on social responsibility, societal and social marketing • New content on the new realities of the post-COVID era and the increasing competitiveness in hospitality and travel, greater emphasis on branding, disruptive technologies, consumer control, marketing and generations, uses of user-generated content, and globalization • New global case studies throughout with reflective questions to use in class or for self-study • New marketing and e-marketing mini cases throughout the book • New and updated additional resources to aid understanding and teaching, including PowerPoint slides This international, accessible, and comprehensive whole-industry textbook, written by a world-renowned author and industry expert, is an invaluable study companion for students of hospitality and travel marketing.

The Power of New Urban Tourism explores new forms of tourism in urban areas with their social, political, cultural, architectural and economic implications. By investigating various showcases of New Urban Tourism within its social and spatial frames, the book offers insights into power relations and connections between tourism and cityscapes in various socio-spatial settings around the world. Contributors to the volume show how urban space has become a battleground between local residents and visitors, with changing perceptions of tourists as co-users of public and private urban spaces and as influencers of the local economies. This includes different roles of digital platforms as resources for access to the city and touristic opportunities as well as ways to organise and express protest or shifting representations of urban space. With contemporary cases from a wide disciplinary spectrum, the contributors investigate the power of New Urban Tourism in Africa, Asia, the Americas, Europe and Oceania. This focus allows a cross-cultural evaluation of New Urban Tourism and its dynamic, and changing conception transforming and subverting cities and tourism alike. The Power of New Urban Tourism will be of great interest to academics, researchers and students in the fields of cultural studies, sociology, the political sciences, economics, history, human geography, urban design and planning, architecture, ethnology and anthropology.