TRB’s Transit Cooperative Research Program (TCRP) Synthesis 97: Improving Bus Transit Safety Through Rewards and Discipline addresses the practices and experiences of public transit agencies in applying both corrective actions and rewards to recognize, motivate, and reinforce a safety culture within their organizations.

Introduction -- A compendium of mobility management functions -- Barriers to mobility management -- Case study findings -- Actions to promote mobility management -- Endnotes ? Appendices.

This synthesis will be of interest to transit agency staff responsible for vehicle maintenance and planning at their agencies. Staff can use this report to learn from the experiences of other agencies, as well as to compare their experiences with those of other agencies. It documents and summarizes transit agency experiences, using various maintenance productivity improvements and programming. The report summarizes the experiences of agencies that vary in size, union affiliation, and operating conditions. It provides descriptions of successful programs and creative modifications to existing programs.

Financial incentive programs in the public and private sectors; applications to transit by category: unit pay, suggestion plan, labor cost savings, and individual bonus.