For worldwide intercultural services, here is one-stop shopping at its best. This easy-to-use guide gives you practical advice to locate, evaluate, purchase, and oversee intercultural services. It describes and provides easy access (including websites and e-mail addresses) to the world's leading intercultural services. These high-impact, productive, and cost-effective service providers are critical to your operation's growth strategy and global success. This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on: * exploring intercultural services * key intercultural concept * cross-border roles and organizations * choosing service providers * working with suppliers * types and qualities of products Based on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.

Now available in a new second edition, Working World: Careers in International Education, Exchange, and Development offers an engaging guide for cause-oriented people dedicated to begin or enhance careers in the now burgeoning fields of international affairs. Mueller and Overmann expand their original dialogue between a career veteran and a young professional to address issues that recognize the meteoric rise of social media and dramatic geopolitical events. They explore how the idea of an international career has shifted: nearly every industry taking on more and more international dimensions, while international skills—linguistic ability, intercultural management, and sensitivity—become ever more highly prized by potential employers. This second edition of Working World offers ten new and four significantly updated profiles as well as new and expanded concepts that include work-life balance, the importance of informational interviews, moving on, and key building blocks for international careers.Like the award-winning first edition, Working World is a rare and valuable resource to students and graduates interested in careers in international affairs, mid-career professionals who want to make a career change or shift, as well as guidance counselors and career center specialists at universities.

This handbook emphasizes culturally sensitive social services for Asian and Pacific Islanders. It integrates conceptual information with concrete, hands-on application of skills. The book is divided into three parts: (1) the nature and scope of social services for Asian and Pacific Islanders (2) Asian and Pacific Islander populations and (3) special issues and problems. The first section establishes a foundation for culturally sensitive practice through an overview of all Asian and Pacific Islander groups. It presents a framework for appropriate intervention with these populations and details the interface of western and eastern psychologies. Section two specifically focuses on seven of the largest Asian and Pacific Islander populations in the United States: the three largest Asian American groups (Chinese, Filipino, and Japanese); the three largest Pacific Islander groups (native Hawaiians, Samoans, and Chamorros); and the newest refugee group (Vietnamese). The contributors provide in-depth information on topics critical to culturally sensitive practice such as history, sociodemographic description, values and behavioral norms, and profiles of social and psychological problems, then discuss appropriate social service intervention. Finally, section three addresses special problems and issues confronting Asian and Pacific Islanders in contemporary society such as family violence, aging, and social literacy. It is projected that in the year 2030, one of every three Americans will be a person of color. It is essential that social and human service educators and providers begin to examine critically those components that constitute culturally sensitive practice for a historically neglected population. This book will be an essential part of that process.