This book is based on the authors' experiences as professors of human relations and community activists at the University of Oklahoma, which has the largest degree-granting human relations program in the United States. The specific objectives of this book are to prepare students to work for the provision of equal opportunities for minority groups and women, develop skills pertaining to leadership, communication, group and organizational behaviors by the analysis of behavioral science data, and to function responsibly in situations where conflict and tension call for coordination of interpersonal, intergroup and organization efforts. The programs discussed in this book were designed to provide participants with opportunities to gain self-insight, knowledge of moral and ethical codes of behaviors as well as group dynamics, communication skills, and cognitive tools used to diagnose problems and select the appropriate strategies for change. Unique features include: historical and current human relations problems and strategies; interdisciplinary approaches to the creation and development of human relations programs; an educational approach to the ways of supplementing and complementing relevant issues; emphasis on social justice and equity; and the similarities and differences among and between culturally different people. Several articles and essays that illustrate a few of the issues that concerned professional helpers may be involved in are included. Special attention is given to the consequences of unequal educational, economic, political, and social opportunities for some of our nation's citizens. This book will be a valuable tool for students who are enrolled in their first courses pertaining to professional helpers, teachers, licensed therapists, counselors, business managers, human service practitioners, and community organizers.

This exciting new introductory text in Human Resource Management moves beyond a prescriptive approach to provide a holistic overview of the role of HRM in its contemporary context. Acknowledging and reflecting upon key trends in HRM, the labor market and the broader economy, the author offers critical discussion of the issues surrounding HRM both theoretically and practically, as well as at a national and international level. The book is split into three sections of HRM in Context; HRM in Practice; and Contemporary Issues.

"This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients. The text arranged the chapters in the following manner: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. Chapter 3 encounters several ingredients that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from efforts made. Chapter 6 presents a straightforward approach to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. Chapter 9 considers the needs of several groups such as children and older persons, clients having low socioeconomic status, individuals experiencing psychosis and longstanding issues, and other individuals. New and supporting research for the following topics are included: the helping alliance; client feedback; communication; self-efficacy and stress in helping skills students; responding to negative feelings; methods for implementing plans; person-centered decision making that is required by law (under the Patient Protection and Affordable Care Act) for certain older and disabled individuals; gender; cultural heritage; and ethnicity. In addition, there are multiple-choice questions, as well as short-answer and fill-in-the-response items. Two complete client interviews are included, which will illustrate the value of the skills demonstrated with the person being interviewed. The text is further enhanced by an appendix offering numerous tools such as exercises and forms. This informative book is designed for human resource professionals, counselors, social workers, and other related helping professionals"--

The approach to motivational interviewing discussed in this book will be useful to student affairs professionals and academic advisors working in a variety of higher education positions. It begins in Chapter 1 by providing a description and a brief history of MI, noting some of its connections to counseling and social psychology. Chapter 2 explores in more detail the spirit of MI—the key relational components that the professional using MI is attuned to. This interpersonal attitude can be summarized within four key principles: partnership, acceptance, compassion, and evocation. Chapter 3 presents an overview of some contemporary models of academic advising and student affairs practice. Chapter 4 covers the basic MI skill set, which is referred to by the shorthand OARS. Chapter 5 discusses the four processes in MI conversations about change: engaging, focusing, evoking, and planning. Chapter 6 elaborates on the evoking stage and provide an expanded discussion concerning “change talk” and “sustain talk.” Change talk refers to student statements that express a desire, need, or readiness to change, while sustain talk refers to student statements that indicate maintenance of the status quo or a reluctance to change. In addition to providing more in-depth definitions of these concepts and examples of student statements, strategies are presented for increasing or evoking change talk and softening sustain talk. In Chapter 7, intermediate to advanced MI skills are addressed to prepare the highly motivated staff member for higher-level training that can be obtained through workshops, observation, and coaching. Chapter 8 puts everything together in two case examples. Chapter 9 provides some additional exercises that can be used to practice and develop MI basic and intermediate skills. Lastly, some brief concluding remarks are provided in Chapter 10.

This book responds to a critical need for highly qualified personnel who will become exemplary professionals in inclusive education for students with disabilities because of their advanced knowledge, skills, and experiences in working with students with varying disabilities. It will serve as a guide for teachers, teachers in training, and other service providers to engage in understanding and analyzing inclusion to help prepare them for how they can best teach and serve all students, including those with a disability. These case studies provide a guide for analyzing real life situations and will help readers to become a better teacher and service provider. Too often the inclusion planning process only looks at a few areas and not a comprehensive analysis of skill and support needs. This book provides the framework for analyzing these areas. It is written in a non-technical style and provides case study examples and guides for assisting readers in analyzing and understanding appropriate supports and interventions for inclusion. Readers will appreciate the provision of a system for teachers, teachers in training, and others (school psychologists, behavior specialists, classroom assistants, etc.) to analyze inclusion and to understand how supports and instruction can be used to best educate students with disabilities. The exploration of inclusion needs to be situated within a context, which, in this book, is the use of the case studies for understanding and analysis. An advantage of this book is that universities, school districts, and organizations preparing teachers can easily use it in courses or trainings that address inclusive education as the case studies comprehensively cover methodology and issues that represent best practices and evidence-based methods in this area. Those who are already teachers or other support providers will find the case studies to be practical and helpful for increasing their skills in applied settings.

This unique book is a valuable tool for all student affairs educators. The text opens with an exploration of the history of assessment in higher education, in general, and then student affairs more specifically. Having established a historical perspective, the reader then delves into chapters that align with the Assessment, Evaluation, and Research (AER) competency and accompanying rubric. It provides the reader with a unique approach to learning and understanding AER. It is designed in a format that describes/defines this competency at the foundational, intermediate, and advanced outcome levels; suggests ways to apply this competency in practice through case studies from student affairs; and provides tools for the assessment of competency understanding. All chapters include relevant terminology necessary for understanding, the competency applied to a case study, and an opportunity for self-assessment. While the book is designed for those who are preparing to become student affairs educators and for those who are new to this discipline, it is certainly filled with information and resources for entry-level, mid-level, and senior-level professionals. The text is not only a blueprint but also a global positioning system on assessment, evaluation, and research in student affairs to guide the reader in the process of helping and educating students. The book bridges the gap between who one is today and who one wants to become as a future student affairs educator. As a guidebook, it is a unique and valuable source to aid the student in developing real professional competency.

This book focuses on the establishment process of the Japanese style of management (JSM). Traditionally, it has been widely believed that the JSM is native to Japan and consists of three pillars: lifetime employment, a seniority-based wage system, and company unions. This book opposes these traditional views on the JSM and argues that it has been shaped by the influence of management theories and ideas of other countries. The JSM has not only adopted the ideas and concepts of other countries, but also has refined, translated, and customized them to make such ideas and concepts acceptable in Japan. The hypothesis presented here is that in the postwar period of rapid growth, the JSM was a hybrid set of management theories and techniques greatly influenced by American ideas about management. This book concentrates on the impact of American management theories and ideas on the JSM. Taking the historical point of view, it clarifies that impact not only for academics but also for business people. The hypothesis propounded here is that some of those theories and ideas have been accepted whereas some of them have been rejected and eventually made irrelevant. The following issues are discussed: scientific management, the human relations school, Barnard’s organizational theory, Drucker’s management thoughts, strategic management, human resource management, and corporate culture.

This brand new textbook equips the next generation of managers with the skills to succeed in a global business environment. Skillsets help students improve both their academic work and their employability, a truly international range of case studies broadens their horizons, and practitioner insights show them how skills are used in the real world.

The primary purpose of this book is to offer a broad-based examination into the role of scientific inquiry in contemporary special education. As with the first two editions, which were published in 2001 and 2011, the goal is to provide a comprehensive overview of the philosophical, ethical, methodological, and analytical fundamentals of social science and educational research. Aspects of special education research that distinguish it from scientific inquiry in other fields of education and human services are specified. Foremost among these distinctions are the research beneficiaries—children with disabilities, their parents, the special educators; availability of federal funds for research and demonstration projects that seek to improve educational outcomes; and the historical, philosophical, and legislative bases for the profession of special education. This new edition represents a revision of more than 30 percent with over 250 new references. Each chapter is thoroughly updated with new developments in research topics, designs, and methods that have emerged over the past decade in the field of special education. This unique book is an excellent resource guide for graduate-level students, practitioners, teachers in the field of special education, disability studies, early intervention, school psychology, and child and family services.

New to the Second EditionNew concepts/techniques of management added in several chaptersUpdated information added in a number of chaptersOutdated content has been replaced with new up-to-date informationAn altogether new look and feel provided to the book