Over time, overemphasis and adherence to the same proven routines that helped your organization achieve success can also lead to its decline resulting from organizational inertia, complacency, and inflexibility. Drawing lessons from one of the best models of success, the evolutionary model, Inverting the Paradox of Excellence explains why your organization must proactively seek out changes or variations on a continuous basis for ensuring excellence by testing out a continuum of opportunities and advantages. In other words, to maintain excellence, the company must be in a constant state of flux! The book introduces the patterns and anti-patterns of excellence and includes detailed case studies based on different dimensions of variations, including shared values variations, structure variations, and staff variations. It presents these case studies through the prism of the "variations" idea to help you visualize the difference of the "case history" approach presented here. The case studies illustrate the different dimensions of business variations available to help your organization in its quest towards achieving and sustaining excellence. The book extends a set of variations inspired by the pioneering McKinsey 7S model, namely shared values, strategy, structure, stuff, style, staff, skills, systems, and sequence. It includes case history segments for Toyota, Acer, eBay, ABB, Cisco, Blackberry, Tata, Samsung, Volvo, Charles Schwab, McDonald's, Scania, Starbucks, Google, Disney, and NUMMI. It also includes detailed case histories of GE, IBM, and UPS.

Truth, Christopher Norris reminds us, is very much out of fashion at the moment - whether at the hands of politicians, media pundits, or purveyors of postmodern wisdom in cultural and literary studies. Across a range of disciplines the idea has taken hold that truth-talk is either redundant or the product of epistemic might. Questions of truth and falsehood are always internal to some specific language-game; history is just another kind of fiction; philosophy is only a kind of writing; law is a wholly rhetorical practice. In Reclaiming Truth, Norris critiques these fashionable trends of thought and mounts a specific challenge to cultural relativist doctrines in epistemology, philosophy of science, ethics, and political theory. Norris presents his case in a series of closely argued chapters that take issue with the relativist position. He attempts to rehabilitate the value of truth in philosophy of science by restoring a lost distinction between concept and metaphor and argues that theoretical discourse, far from being an inconsequential activity, has very real consequences, particularly in ethics and politics. This debate has become skewed, he suggests, through the widespread and typically postmodern idea that truth-claims must always go along with a presumptive or authoritarian bid to silence opposing views. On the contrary, there is nothing as dogmatic - or as silencing - as a relativism that acknowledges no shared truth conditions for valid or responsible discourse. Norris also offers a timely reassessment of several thinkers - Althusser and Derrida among them - whose reception-history has been distorted by the vagaries of short-term intellectual fashion.

Presents extended reviews of noteworthy books, short reviews, essays and articles on topics and trends in publishing, literature, culture and the arts. Includes lists of best sellers (hardcover and paperback).