This useful resource gives time-pressed managers the proven, practical information they need to help their people accomplish more. All managers want to hold their employees accountable for results, but few know how. Moving far beyond the typical annual performance review, Keeping Employees Accountable for Results provides simple ways to build teams by engaging participants in learning about themselves and their team players. The book gives busy managers quick, step-by-step advice on: Setting expectations Monitoring progress Giving feedback Following through Light on theory and heavy on practical application, Keeping Employees Accountable for Results contains checklists, templates, techniques, and other tools to manage performance on an ongoing basis.

This unique collection of essays covers many of the important facets of law enforcement ethics, including the selection, training, and supervision of officers. Editor Brian D. Fitch brings together the works of a diverse task force with a vested interested in reducing officer misconduct—including law enforcement scholars, educators, and practitioners from a variety of disciplines—to present a comprehensive look at this critical subject that is gaining more attention in agencies and in the media today. The text covers topics on the roles of culture, environment, social learning, policy, and reward systems as they pertain to law enforcement ethics, as well as the ethics of force, interrogations, marginality, and racial profiling. This volume also covers several unique aspects of ethics, such as the role of Post-Traumatic Stress Disorder in misconduct (PTSD), cheating during law enforcement promotional practices, off-duty misconduct, and best practices in developing countries.

Without personal accountability, there is no organizational accountability, and without that, businesses and organizations fail to reach their ultimate potential. The flip side is when accountability is prevalent, employees stop blaming each other, departments get along, and organizations become more productive. Oswald R. Viva, the founder and president of V&A Management, LLC, a consulting company dedicated to helping small- and mid-size businesses, explores how to establish accountability at your organization in this business guide. Learn how to: discern the difference between accountability and responsibility; pinpoint why things are not working as well as they should; and create an environment where accountability is implemented and demanded of all members. When employees take ownership of tasks and an action plan is clear, personal accountability emerges, lowering stress, increasing productivity, influencing job satisfaction, and propelling the organization forward. Transform the way employees think about accountability and improve business culture and performance with the lessons in The Accountability Factor.

Unleash the potential of operations management with strategies to streamline efficiency and foster innovation. This book provides practical guidance for managers aiming to optimize processes and drive operational excellence.

Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers and HR departments alike. But this process is changing, and there are ways to make it more effective at all levels of your organization. If you read nothing else on performance management in your organization, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you make your process more adaptable, conduct better feedback conversations, and encourage the growth of your employees. This book will inspire you to: Learn where current performance management processes are falling short Overcome organizational bias to evaluate performance fairly Sculpt employees' jobs to meet their skill sets and interests Boost collaboration by aligning goals across functions Use people analytics ethically and transparently Help your people identify and use their strengths This collection of articles includes "The Performance Management Revolution," by Peter Cappelli and Anna Tavis; "Reinventing Performance Management," by Marcus Buckingham and Ashley Goodall; "Getting 360-Degree Feedback Right," by Maury A. Peiperl; "The Set-Up-to-Fail Syndrome," by Jean-François Manzoni and Jean-Louis Barsoux; "Job Sculpting: The Art of Retaining Your Best People," by Timothy Butler and James Waldroop; "Performance Management Shouldn't Kill Collaboration," by Heidi K. Gardner and Ivan Matviak; "The Happy Tracked Employee," by Ben Waber; "Don't Let Metrics Undermine Your Business," by Michael Harris and Bill Tayler; "Numbers Take Us Only So Far," by Maxine Williams; "Managers Can't Do It All," by Diane Gherson and Lynda Gratton; and "Creating Sustainable Performance," by Gretchen Spreitzer and Christine Porath. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

A comprehensive guide to using strategic HR methods to increase company performance. This book explains what strategic human resources means, how it differs from other HR activities, and why it is critical to business performance. It walks through key questions for designing, deploying and integrating different strategic HR processes including staffing, performance management, compensation, succession management, and development. The book also addresses the role of technology in strategic HR, and discusses how to get companies to support, adopt, and maintain effective strategic HR processes. The book includes dozens of illustrative examples of effective and ineffective strategic HR using stories drawn from a range of companies and industries.

Survival and thriving in today’s business environment require companies to continuously strive for operational excellence at all levels of the organization. Simply working to maintain existing operations is not an adequate or sustainable business strategy, especially when competing in a global market. To remain relevant, companies must adopt a process control and continuous improvement mentality as an integral part of their daily work activities. These two operational disciplines form the foundation and stepping stones for manufacturing excellence. Processes must be stable, capable, and controlled as a prerequisite for sustainable improvement. Sustainable improvements must be strategic, continuous, and focused on process optimization. Modern-day manufacturing is rapidly changing in the face of technological, geopolitical, social, and environmental developments. These challenges are altering the way we think and act to transform raw materials into finished goods. Meeting these challenges requires particular attention to how we develop and engage people and apply technology for long-term sustainability and competitive advantage. This book takes you on a journey to explore the fundamental elements, management practices, improvement methods, and future direction of shop floor management. Part 1 of this five-part manuscript considers workplace culture, organizational structure, operational discipline, and employee accountability as the foundation for a robust manufacturing system. Part 2 studies the impact of process standardization, data analytics, information sharing, communication, and people on daily shop floor management. Once the management system has been adequately described, Part 3 concentrates on its effective execution, monitoring, and control with a deep look into the people, methods, machines, materials, and environment that make it possible. Like every good manufacturing text, efficiency and productivity are key topics. That’s why Part 4 explores various methods, tools, and techniques associated with product and process development, productivity improvement, agile methods, shop floor optimization, and manufacturing excellence. The final section, Part 5, shifts focus to emerging technologies, engaging the reader to contemplate technology’s impact on the digital transformation of the manufacturing industry.