Are you responsible for creating a leadership training program for your organization, but don’t know where to start? Do you already have experience in developing leadership training programs, but want to improve the efficacy of your current offering? Either way, Leaders – Start to Finish offers detailed, specific insight and instructions on how to develop highly effective leadership training programs that will produce engaged and authentic leaders in your organization. Within the framework of providing detailed, workable, real-world suggestions and examples for building or improving your leadership program, some of the specific topics covered in Leaders – Start to Finish include: developing authentic, engaged leaders closing the gap on generational leadership utilizing leadership competencies developing strategic and tactical plans planning for smooth, efficient succession developing human capital leading with integrity, values, intuition, and stronger ethics building stronger teams managing the talent cycle becoming an influential leader incorporating the “three P’s” – purpose, passion and performance – into your leadership training an overview of current leadership trends. With numerous case examples from the real world, as well as checklists, discussion questions, practical exercises, training tips, and more, Leaders – Start to Finish gives you everything you need to create a professional, effective, efficient leadership training program, whether you’re starting from scratch or are interested in improving your current training protocols.

The growing housing crisis cries out for solutions that work. As many as 3.5 million Americans experience homelessness each year, half of them women and children. One in four renters spends more than half of their income on rent and utilities (more than 30 percent is considered unaffordable). With record foreclosures and 28 percent of homes underwater, middle and low-income homeowners are suffering. Many congregations want to address this daunting problem yet feel powerless and uncertain about what to do. The good news is that churches are effectively addressing the housing crisis from Washington State to New York City--where an alliance of sixty churches has built five thousand homes for low-income homeowners, with virtually no government funding or foreclosures. This book not only presents solid theological thinking about housing, but also offers workable solutions to the current crisis: true stories by those who have made housing happen. Each story features a different Christian denomination, geographic area, and model: adaptive reuse, cohousing, cooperative housing, mixed-income, mixed-use, inclusionary zoning, second units, community land trusts, sweat equity, and more. Making Housing Happen is about vision and faith, relationships, and persistence. Its remarkable stories will inspire and challenge you to action. This new edition includes significant new material, especially in light of the ongoing mortgage crisis.

As executives build and nurture their organization's strategic agility in today's turbulent, uncertain business environment, the ability to lead strategic change has become more critical than ever. The Strategic Project Leader: Mastering Service-Based Project Leadership, Second Edition will help project managers lead with confidence in temporary, a

You're no idiot, of course. You get tasks done quickly and efficiently at the office, and you always watch the bottom line. But when it comes to getting your staff to cooperate and meet company expectations, you feel like youre Moses trying to part the Red Sea--without Gods help. Dont let yourself get drowned! The Complete Idiots Guide to Managing People, Second Edition provides you with all you need to know to ensure that your tean functions like a well-oiled machine and meets company objectives.

Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. With new, updated case studies and original research embracing big-data analytics and neurolinguistics in building customer service systems, this book will be an invaluable tool for postgraduate and MBA students of service operations and undergraduates specialising in hospitality, tourism and public sector management.

The first edition of Becoming a Literacy Leader chronicled Jennifer's work as she moved to a new school and a new job as a literacy specialist and found herself tackling everything from teacher study groups to state-mandated assessment plans. The new edition of her book is a thoughtful, reflective evolution of her work as she rethinks how her identity and role as a literacy leader have evolved in the ten years since she wrote the first edition. She focuses on three ideas to describe her work: the concept of layered leadership, shared experiences in making meaning together, and the importance of rowing in the same direction as a school community. Jennifer firmly believes that teachers know what they need when it comes to professional development, and she describes the layers of support that coaches can implement within a school, including in-class support, curriculum support and assessment, study group facilitation, and the cultivation of teacher leadership. She provides an explicit framework for implementing these layers of coaching and explains how administrators can use the literacy leader position to build and sustain change within their schools. Literacy leaders and coaches can use this book as a road map for how to approach their work with purpose and intention. Online videos that accompany the book bring the text alive by showing readers what coaching looks and sounds like.

This lively, practical text presents a fresh and comprehensive approach to doing qualitative research. The book offers a unique balance of theory and clear-cut choices for customizing every phase of a qualitative study. A scholarly mix of classic and contemporary studies from multiple disciplines provides compelling, field-based examples of the full range of qualitative approaches. Readers learn about adaptive ways of designing studies, collecting data, analyzing data, and reporting findings. Key aspects of the researcher's craft are addressed, such as fieldwork options, the five phases of data analysis (with and without using computer-based software), and how to incorporate the researcher's “declarative” and “reflective” selves into a final report. Ideal for graduate-level courses, the text includes:* Discussions of ethnography, grounded theory, phenomenology, feminist research, and other approaches.* Instructions for creating a study bank to get a new study started.* End-of-chapter exercises and a semester-long, field-based project.* Quick study boxes, research vignettes, sample studies, and a glossary.* Previews for sections within chapters, and chapter recaps.* Discussion of the place of qualitative research among other social science methods, including mixed methods research.

Using the motto Recognize, Rationalize, Resolve, Reconcile, for solving business and technical challenges, the 4-R-Playbook has insight, worksheets, checklists and cheat sheets to guide the reader on the path to digital transformation using the open source Aras Innovator platform. The foreword is by Peter Schroer, CEO and founder of Aras. Companion worksheets and tools are available at GitHub.com/4-R-Forum. The Ebook is a perfect quick reference on your phone, tablet or desktop.

Provides information about the negative effects of passive-aggressive leadership in the workplace on employees.

As leaders, how we are is as important as what we do. The second edition of this leadership classic, updated with new chapters, shows how to master the inner and outer work needed to build relationships that unleash the transformational creative potential in everyone. We need to expand beyond top-down, one-dimensional leadership models and find alternatives that are more fluid and inclusive and that harness the possibility of many rather than relying on the power of one. This is exactly what Karen and Henry Kimsey-House provide in this groundbreaking book. Co-Active Leadership is a deeply collaborative approach, which is why the first of its five dimensions is leading from within: self-leadership. Leaders must be fully present and live lives of integrity, openheartedness, and self-awareness if they are to make the kind of conscious, creative choices Co-Active Leadership demands. Each of the remaining four dimensions work together holistically. Depending on the situation, you may lead from the front, offering guidance and inspiration; from behind, supporting and encouraging others; from beside, partnering with and supporting other members of your team; or from the field, drawing on insights and wisdom available beyond the rational mind. This edition includes two new chapters, one offering new ways to utilize the Co-Active Leadership Model and another that goes deeply into the Co-Active philosophy. Co-Active Leadership celebrates and honors different expressions of leadership. It invites all of us to share our expertise and allows collaborative solutions to emerge that would never have been possible otherwise.