This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.

"Index to newspapers" in each no., beginning with Mar. 1908.

This extensively altered edition includes a theoretical/conceptual framework to ground its practical presentation on training a library staff. Part I provides the theoretical background, and describes the learning process and the role of training. Part II supports the theory with discussions of planning, preparing, and implementation. The volume covers technical aspects of training, such as creating visual aids and developing technical skills. ISBN 0-8389-3402-1 (pbk.) :

An indispensible resource for librarians of all roles, the case studies in An Introduction to Staff Development in Academic Libraries demonstrate the necessity and value of integrating the library's mission statement and strategic plan with bold approaches to staff orientation, training, mentoring, and development.