A dictionary of information technology containing over 7800 entries, which attempts to explain data processing, communications, office systems, information systems, micro-electronics, graphics, printing and consumer electronics. Over 150 diagrams accompany the text for further clarity.

Due to tremendous shifts in the business environment of contemporary organizations following the COVID-19 pandemic, there is a need to redefine the role and importance of information technology (IT) support, which is essential for ensuring an organization’s survival. Current models are no longer valid, as in the new turbulent and digitalized environment, the need for IT support is more crucial and indispensable than ever. This book proposes a new model explaining the factors inf luencing the efficiency of adaptable IT support in contemporary organizations, including those operating normally and during crises. The author demonstrates how organizations benefit from IT support, not only by enabling higher performance but also by facilitating organizational continuity, reliability, and even survival during various stages of crisis. The proposed model provides a basis for theory development in the field of organizational continuity and reliability, offering a new body of knowledge related to the factors boosting organizational performance gained from IT support and enabling organizational survival. This book will provide valuable findings for scholars performing research in the field of IT use in organizations, IT management, crisis management, and organizational reliability.

Many challenges lie ahead in the development of a global information society. Culture and democracy are two areas which may be under particular threat. The book reflects on today's complex and uncertain cultural and democratic developments arising as a result of an increasingly global, technologically-connected world. In particular it focuses on the Internet, examining new metaphors for communication, defining the issues at stake and proposing options, actions and solutions. Among the issues discussed were: multi-cultural developments; cultural sensitivities and the involvement of cultural minorities; generation gaps; gender issues; technology access for the elderly and the disabled; technology transfer.