Why do people turn to personal connections to get things done? Exploring the role of favors in social welfare systems in postwar, postsocialist Bosnia and Herzegovina, this volume provides a new theoretical angle on links between ambiguity and power. It demonstrates that favors were not an instrumental tactic of survival, nor a way to reproduce oneself as a moral person. Instead, favors enabled the insertion of personal compassion into the heart of the organization of welfare. Managing Ambiguity follows how neoliberal insistence on local community, flexibility, and self-responsibility was translated into clientelist modes of relating and back, and how this fostered a specific mode of power.

This book uses the case of the National Health Service to examine the management of ambiguity and change. Studies of the implementation of the Griffiths Report have identified a number of unintended consequences, but it is argued that they have not adequately theorised these outcomes in the policy implementation process. It is suggested that the process-sociological approach of Elias, and in particular his game models, enable us to better understand the complex interweaving of planned and unplanned processes which is involved in the management of change.

Academics from a number of disciplines, and several practicing executives, discuss how managers can make effective strategic decisions amidst the uncertainties and ambiguity of major transitions, be they technological, financial, regulatory, or economic. Contributors draw lessons from the experiences of actual companies, and they offer maps and models for guiding effective action. Empirical studies reveal some proven practices for innovation in the face of adversity, and a study in contrasts shows how one company successfully reframed policy in response to a drastic environmental change, and how another succeeded by holding to a constant strategic plan in a changing environment.

Managing organisational behaviour not only critically examines organisational behaviour in contemporary South African institutions (including the Public Service) but relates that behaviour to relevant chaos and quantum complexity theories.

This book addresses the issue of modern medical innovations management through an inductive approach by looking into cases before putting forward solutions in terms of strategies and tools. It provides a model for the designing and implementation of effective healthcare technology management (HTM) systems in hospitals and healthcare provider settings, as well as promotes a new method of analysis of hospital organization for decision-making regarding technology to show how systematic management using a strategy that balances bottom-up and top-down driven innovations, can deliver better medical technological advances.Managing Medical Technological Innovations is organized in three parts. Part 1 covers innovation strategies, laying the groundwork and concepts in design thinking. Part 2 follows by presenting the tools available for implementation. And finally, Part 3 uses the case studies of pharmaceutical firms in China and hospital medical record management in Holland to illustrate how these ideas and methodologies have been applied.This book is suitable for healthcare administrators, management, and IT personnel involved in the planning, expansion and maintaining of healthcare technology management and organisation seeking a reference with most recent approaches and cases from an international context; researchers seeking new approaches to apply to emerging medical technologies in different regions; and graduate students who are either doing their research or taking introductory as well as advanced courses in engineering and technology management in different parts of the world.

Leading and Managing Health Services: An Australasian Perspective is an indispensable resource for students in the ever-changing healthcare industry.

"I would urge anyone with an interest in managing organisations, whether they be students or practising managers, to buy this book" - Bernard Burnes, Professor of Organisational Change, Manchester Business School, University of Manchester "Change is truly the one constant in business. As such, the ability to manage change and its drivers of innovation and creativity is essential. Thankfully, Andriopoulos and Dawson offer an exceptional treatise on this domain, insightful and engaging. I encourage management students at all levels to explore this work" - Marianne W. Lewis, Director of Kolodzik Business Scholars, University of Cincinnati Managing Change, Creativity and Innovation brings together comprehensive aspects of change management and creativity management, providing management and HR students with an accessible and wide-ranging resource for study, debate and inspiration. Balancing theory with practice, this book looks at the human side of managing change and creativity, treating them as interdependent aspects of management and organizations. Topics include: - Historical overview of business practice and theory - Understanding creativity and change - Managing individuals, teams and nurturing creativity - The creative economy and future of organizations Features include: - Coverage of all the important recent research in the field - Real-life topical case studies taken from the Financial Times - Interactive resources at the end of each chapter, including questions, exercises, topics for debate, recommended reading and web resources

This innovative text encourages readers to rigorously question popular management theory. Refreshingly critical, it presents a challenging review of existing literature in the field, and draws on best practice theory and illuminating case studies.

This book is for upper-level students, managers and academics who are interested in exploring the Šmessy reality� of the contemporary workplace and in considering how things might be done differently. In particular, it offers a critical perspective on