A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power, and emotional reactions. To resolve these more difficult peer conflicts, managers should examine three key issues that can cause such clashes and also influence their outcome. One, they should assess their emotional “hot buttons” that trigger ineffective behaviors and make conflict difficult to manage. Two, they should examine their personal values and how those might conflict with what their peers find important. Finally, they should assess their power in the organization—which can be related to position, influence, expertise, or some other factor—and learn how to use it to manage conflicts. Navigating these issues won’t rid an organization of conflict among peers. But by paying attention to them managers can build effective relationships that will survive these inevitable conflicts and bolster their ability to achieve organizational goals.

Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.

The Psychology of Starting School offers a highly accessible, practical guide to cutting-edge research from developmental science to guide parents and professionals through this exciting but sometimes tricky period. Written by expert developmental psychologists, it explores how social and emotional competence emerges within a network of supportive relationships and explains how the transition to school compares with other key transitions for children, for example, becoming a sibling. Addressing the all-important topic of children’s early friendships, it explains how children’s mindreading skills and ability to regulate their feelings and behaviour contribute to a successful school transition. The book offers guidance on topics such as successful home-school links, the impact of starting school on family life and troubleshooting problems for both parents and educators including socialising outside school, children’s fatigue, and establishing positive relationships with other parents at the school gates. Designed to dip in and out, and complete with numerous examples, chapter summaries and top tips for parents and teachers, this book is essential reading for parents, Early Years professionals, SENDCos, health visitors and school nurses, as well as mental health professionals and social workers working with children and families.

Organizations: Management Without Control provides a comprehensive understanding of the functions of formal organizations and the challenges they face. The most effective organizations provide members with opportunities to achieve their personal goals while pursuing the organization's objectives. Using a practical approach with minimal jargon, author Howard P. Greenwald covers the basic features of organizations such as roles, structure, reward systems, power and authority, and culture and introduces important theoretical perspectives related to these features. Key Features Emphasizes the theme of "management without control": This volume differs from most standard texts by highlighting both the challenges and opportunities that result from the independence of the individuals in the organization's ranks. Stresses the importance of individual motivation and self-fulfillment: Recognizing the individual's responsibility for their own success, the book helps readers evaluate clues to whether the organization to which they belong is an adequate opportunity. Offers a critical perspective on current fads and management ideologies: Proposing no formulaic solutions, the book provides the perspectives required to understand each organization's uniqueness and to develop remedies to issues as they arise. Makes theory accessible through numerous real-life examples: Chapters include examples from life in business organizations, government agencies, non-profits, clubs, friendship groups, and families. Examines multinational corporations: Challenges involved in management on an international scale are explored as the book applies the principle of individual and group independence to global matters. Underscores multidisciplinary interest in organizations: Content is drawn from sociology, social psychology, anthropology, and management science. Intended Audience This introductory textbook on formal organizations is designed for advanced undergraduate and graduate courses such as Organizational Behavior, Managing Complex Organizations, Sociology of Organizations, and Government/Non-profit Management in the departments of business, public administration, health administration, social work, sociology, and psychology. Instructor's Resources An Instructor's Resource CD is available upon request. This CD provides PowerPoint presentations, test questions, additional examples and cases, suggested exercises, and much more!

Peer research is increasingly used in international academic, policy and practice environments. It engages members of a group or social network as trusted members of a research team working in communities and settings they are familiar with. Critics, however, point to methodological concerns with peer research. These include the extent to which peer researchers genuinely represent the populations under study; data confidentiality; the emotional burden of enquiring into sensitive issues peers may experience in their own lives; and the reliability and credibility of data collected by people who do not have academic training. The book seeks to counter the marginalisation of research experience and skills derived from close relationships with people and communities, while reflecting critically on the strengths and limitations of peer research. Chapters by a wide range of international contributors illustrate the potential of peer research to facilitate an in-depth understanding of health and social development issues and enhance policy and practice. This interdisciplinary book provides students and professionals working in health, social science and development studies with a thorough grounding in this new style of research. It will appeal to those interested in research and evaluation; sexual health and public health; mental health, disability and social care; gender and sexuality; conservation and environmental management; migration and citizenship studies; humanitarian issues; and international development.

Organized by content areas rather than by theory, this comprehensive, accessible handbook helps readers gain greater insight into how key theories have impacted today’s family research. Most competing books, organized by theory, do not provide a strong sense of the links between theory and research. Using the 2000 and 2010 decade-in-review issues of the Journal of Marriage and Family as a resource, the book addresses the most important topics impacting family studies research today. The introductory chapter, written by the editors, provides an overview of the role family theories have had on the field. This chapter is followed by 23 others on family-related content areas written by renowned scholars in the field. The book is organized around the most important domains in the field: parenting and parent-child relationships, romantic relationships, conflict and aggression, structural variation and transitions, demographic variations, and families and extra-familial institutions. Each of the contributors describes how theory has been used to generate new knowledge in the field and suggests future directions for how theory may be used to extend our knowledge base. The book helps readers acquire a working knowledge of the key family science theories, findings, and issues and understand how researchers make use of these theories in their empirical efforts. To maximize accessibility, each of the renowned contributors addresses a common set of issues in their chapter: • Introduction to the content area • Review of the key topics, issues, and findings • A description of each of the major theories used to study that particular content area • Limitations of the theories • Suggestions for better use of the theories and/or new theoretical advances • Conclusions about future theoretical developments. An ideal text for graduate and/or advanced undergraduate family theories courses, this book’s unique organization also lends itself to use in content-based family studies/science courses taught in family studies, human development, psychology, sociology, communication, education, and nursing. Due to its comprehensive and current approach, the book also appeals to scholars and researchers in these areas.

This timesaving resource features: Treatment plan components for 39 behaviorally based presenting problems Over 1,000 prewritten treatment goals, objectives, and interventions plus space to record your own treatment plan options A step-by-step guide to writing treatment plans that meet the requirements of most insurance companies and third-party payors Includes Evidence-Based Practice Interventions as required by many public funding sources and private insurers PracticePlanners® THE BESTSELLING TREATMENT PLANNING SYSTEM FOR MENTAL HEALTH PROFESSIONALS The Veterans and Active Duty Military Psychotherapy Treatment Planner provides all the elements necessary to quickly and easily develop formal treatment plans that satisfy the demands of HMOs, managed care companies, third-party payors, and state and federal agencies. Features empirically supported, evidence-based treatment interventions Organized around 39 main presenting problems in treating veterans and active duty military personnel, including substance abuse, adjustment to killing, anger management and domestic violence, pre-deployment stress, survivors' guilt, and combat and operational stress reaction Over 1,000 prewritten treatment goals, objectives, and interventions plus space to record your own treatment plan options Easy-to-use reference format helps locate treatment plan components by behavioral problem Designed to correspond with The Veterans and Active Duty Military Psychotherapy Progress Notes Planner Includes a sample treatment plan that conforms to the requirements of most third-party payors and accrediting agencies including CARF, The Joint Commission (TJC), COA, and the NCQA Additional resources in the PracticePlanners® series: Progress Notes Planners contain complete, prewritten progress notes for each presenting problem in the companion Treatment Planners. Homework Planners feature behaviorally based, ready-to-use assignments to speed treatment and keep clients engaged between sessions. For more information on our PracticePlanners®, including our full line of Treatment Planners, visit us on the Web at: www.wiley.com/practiceplanners

A comprehensive study of human development from conception to adulthood, this book explores the foundations of modern developmental thought, incorporating international research set within a cultural and historical context.

This book brings together over 40 papers presented at the 1992 International Construction Conflict Management & Resolution Conference held in Manchester, UK. Six themes are covered, including alternative dispute resolution, conflict management, claims procedures, litigation and arbitration, international construction, and education and the future. With papers from arbitrators, architects, barristers, civil engineers, chartered surveyors and solicitors, this book represents the first multi-disciplinary body of knowledge on Construction Conflict and will act as a unique source of reference for both legal and construction professionals.

Over the last decade, the field of socio-emotional development and aging has rapidly expanded, with many new theories and empirical findings emerging. This trend is consistent with the broader movement in psychology to consider social, motivational, and emotional influences on cognition and behavior. The Oxford Handbook of Emotion, Social Cognition, and Problem Solving in Adulthood provides the first overview of a new field of adult development that has emerged out of conceptualizations and research at the intersections between socioemotional development, social cognition, emotion, coping, and everyday problem solving. This field roundly rejects a universal deficit model of aging, highlighting instead the dynamic nature of socio-emotional development and the differentiation of individual trajectories of development as a function of variation in contextual and experiential influences. It emphasizes the need for a cross-level examination (from biology and neuroscience to cognitive and social psychology) of the determinants of emotional and socio-emotional behavior. This volume also serves as a tribute to the late Fredda Blanchard-Fields, whose thinking and empirical research contributed extensively to a life-span developmental view of emotion, problem solving, and social cognition. Its chapters cover multiple aspects of adulthood and aging, presenting developmental perspectives on emotion; antecedents and consequences of emotion in context; everyday problem solving; social cognition; goals and goal-related behaviors; and wisdom. The landmark volume in this new field, The Oxford Handbook of Emotion, Social Cognition, and Problem Solving in Adulthood is an important resource for cognitive, developmental, and social psychologists, as well as researchers and graduate students in the field of aging, emotion studies, and social psychology.