The modern workplace is often thought of as cold and rational, as no place for the experience and expression of emotions. Yet it is no more emotionless than any other aspect of life. Individuals bring their affective states and emotional "buttons" to work, leaders try to engender feelings of passion and enthusiasm for the organization and its mission, and consultants seek to increase job satisfaction, commitment, and trust. This book advances the understanding of the causes and effects of emotions at work and extends existing theories to consider implications for the management of emotions. The international cast of authors examines the practical issues raised when organizations are studied as places where emotions are aroused, suppressed, used, and avoided. This book also joins the debate on how organizations and individuals ought to manage emotions in the workplace. Managing Emotions in the Workplace is designed for use in graduate level courses in Organizational Behavior, Human Resource Management, or Organizational Development - any course in which the role of emotions in the workplace is a central concern. Scholars and consultants will also find this book to be an essential resource on the latest theory and practice in this emerging field.

This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and is augmented with invited chapters by leading scholars in the field. It focuses on the experience, dynamics and regulation of emotion and the emotionally intelligent organization.

Just as mergers and acquisitions begin to take off once again, this book reminds us that the emotional side of business is often at the heart of success and failure. With a terrific mix of case studies and in-depth conceptual thinking, Managing Emotions in Mergers and Acquisitions addresses the most fundamental of all issues in M&As how and why people sometimes disrupt the best merger plans, simply because they are, well, people. Sydney Finkelstein, Professor of Strategy and Leadership at the Tuck School at Dartmouth College, and author of Why Smart Executives Fail This is a very welcome addition to our knowledge on M&A process. This is an in-depth study on emotions, how these are effected due to M&A activity in two firms and how they influence the process itself. It helps us to understand, what emotions are? How we can deal with them? And, Why do M&As so often fail? It offers state-of-the-art knowledge on this complex phenomenon. The four cases present in depth and extremely rich insight into how emotions actually work and influence the success/failure in M&A process. In conclusion, it is a timely and innovative book which is a must read for anyone interested in mergers and acquisitions. Pervez Ghauri, University of Manchester, UK Research suggests that an increasing number of people experience organisational changes such as mergers and acquisitions as highly emotional life events. Indeed, given that, as the authors prove, 70% of all mergers and acquisitions fail to reach their initial goals largely because of neglected people issues, it is a must for every manager and M&A researcher to understand the emotional side of such change processes. This fascinating book explains how managerial behaviour and communication styles influence the emotions of employees and affect their readiness to contribute to a successful post-merger integration. It combines emotion theories from other disciplines with recent M&A findings, and offers practical implications through illustrative case studies. Academics and practitioners will find the combination of management literature with psychology and sociology literature of great interest.

"Effective Communication Strategies in the Workplace" is your comprehensive guide to mastering the art of communication in a professional setting. From developing strong listening skills to enhancing verbal, non-verbal, and written communication, this book covers all aspects necessary for fostering a productive and harmonious workplace. Learn how to navigate cultural and diversity considerations, resolve conflicts, and lead with clarity and empathy. Whether you are a seasoned professional or just starting your career, this book offers practical tools, case studies, and strategies to help you communicate effectively and achieve your professional goals. Unlock the power of effective communication and transform your workplace today!

Dimensions of Human Behavior: Person and Environment offers a comprehensive examination of human behavior using a multidimensional framework, which breaks down the core content along three primary dimensions: Person, Environment and Time. Authors Elizabeth D. Hutchison and Leanne Wood Charlesworth delve into both the biological dimension and the social factors that influence human development and behavior. They encourage students to relate their personal experiences to societal trends, emphasizing the pivotal interplay between the individual and the environment. Aligned with the 2022 curriculum guidelines set forth by the Council on Social Work Education (CSWE), the updated Seventh Edition includes a greater emphasis on culture and diversity, immigration, neuroscience, and the impact of the COVID-19 pandemic. There are also eight new case studies, further illustrating a balanced breadth and depth of coverage to help students apply theory and general social work knowledge to unique practice situations. This title is accompanied by a complete teaching and learning package. Contact your Sage representative to request a demo. Learning Platform / Courseware Sage Vantage is an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It′s a learning platform you, and your students, will actually love. Learn more. Assignable Video with Assessment Assignable video (available in Sage Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.

This excellent paperback provides a brief, yet comprehensive tour of the scientific and practical highlights of organizational behavior (OB). It gets right to the point by focusing on essential concepts and practices that those in businessreallyneed to know. It allows readers to understand and appreciate the essentials of OB as a practical and scientific field by providing a good balance between research/theory and practical applications for the concepts presented.A long list of cutting-edge topics are covered in this easy-to-understand, conversationally-written book. It includes integrated coverage of Internet/Web-based organizational behavior concepts with special treatment of e-commerce, and includes practical tips and suggestions telling readers how to apply OB in their own jobs. Coverage includes: individual behavior, group behavior, and organizational processes.A especially handy reference for practicing managers and executives in corporate training programs.

Organisational Behaviour 6e and its rich suite of digital educational resources leads the market in this excitingfield. Now in its sixth edition, the engaging text has been developed to satisfy the evolving needs of learnersand academics with its offerings of contemporary theory and research, real-world examples, learning resources and visually stimulating design. CONTEMPORARY AND INFORMEDNew and updated discussions of current theories and practice that encouragecritical analysisFeatures that reinforce the text’s Asia-Pacific focus as well as its global orientation RELEVANT AND ENGAGINGNew OB Insight and OB Ethics featuresNew and revised chapter opening vignettesNew end-of-chapter and holistic case studies help students practise their diagnosticskills and apply OB conceptsUpdated OB by the Numbers features highlight interesting survey results ENABLES EFFECTIVE LEARNINGOrganisational Behaviour 6e is recognised for its up-to-date content presented in a clear,focused, accessible and thought-provoking style that enables learners to link theorieswith real-world practices.

Research Paper (postgraduate) from the year 2023 in the subject Leadership and Human Resources - Employee Motivation, grade: 3, , language: English, abstract: This study aimed to examine emotional intelligence and employees’ work engagement: the mediating role of individual level ambidexterity. Employees’ sense of engagement to their jobs has in recent times become very crucial to both academics and practitioners. The significance of human beings in an organization is embedded in the knowledge, skills and abilities possessed by employees. Although ones’ intellectual ability may predict their successful contribution to organizations in which they find themselves, a very important aspect which is mostly overlooked by employer is individual awareness of their emotions and how they can tactfully handle emotion-related matters. The researcher adopted a descriptive cross-sectional survey using structured questionnaires to collect data from the study respondents. The data was collected from a total of 351 respondents from the Local Government Service and these respondents were sampled using the convenient sampling procedure. Linear regression analysis was used to analyze the impact of the independent variable on the dependent variable. Hayes mediation analysis with confidence intervals was used to test the mediation of individual ambidexterity.

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