The text begins with a discussion on the definition of organizational effectiveness and its various models, and then goes on to explain the concepts of management by objectives, total quality management, business process reengineering, and six sigma, which are so crucial for organizational effectiveness. Expectations of customers are invariably increasing and quality-products are in demand more than ever before. Globalization and competition between companies have accentuated the problem. To fulfil customer aspirations and adhere to world class standards, organizations need to modify their structural framework. And so the text devotes a separate chapter each to such concepts as virtual organization, corporate governance, and developing collaborations. The book concludes with an emphasis on the role of motivation, leadership and team building in organization effectiveness. Case study given at the end of each chapter illustrates the concepts discussed and lends a practical flavour to the text. The book is designed for the postgraduate students of management. It would also be useful for the executives who want to implement change in their organization to be competitive in the market, and those who wish to keep pace with the changing business environment.

Limited research exists about the determinants of sales organization effectiveness in pharmaceutical sales organizations. To fill this void, sales management control, sales territory design, and sales force performance are conceptualized as antecedents to sales organization effectiveness in pharmaceutical sales organizations. The results of the structural equation model tested suggested that pharmaceutical sales representatives perform better and are more effective when they are satisfied with sales territory design because of its significant relationship with sales force behavioral performance. The present study suggests sales force behavioral performance leads to sales organization effectiveness through its significant relationship to sales force outcome performance. These findings are somewhat different to those from similar studies in other industries, and identify some important implications for sales leaders in the pharmaceutical industry as well as suggesting a number of important research directions.

Managing Organizations for Sport and Physical Activity, fourth edition, presents a clear and concise treatment of managing organizations in sport and physical activity. The four functions of management--planning, organizing, leading, and evaluating--provide a general framework that represents the simplest and best approach for introducing readers to the intricacies of management. For each management function, Chelladurai presents relevant theories and their practical applications, citing those theoretical models that are most appropriate to the unique aspects of the sports industry. He uses the open systems perspective, placing organizations in the context of their environment and emphasizing the manager's role in adapting and reacting to changes in that environment. To apply theory to sport management practices, Chelladurai provides numerous examples from the fields of physical activity and sport, including professional sports, intercollegiate athletics, health and sports clubs, and recreation/fitness programs. New to the Fourth Edition A chapter on service quality, which describes the notion of quality in sport management services--from the local fitness center to the pro sport arena. It also discusses the measurement of service quality and the gaps in translating customer expectations into the desired service. A new feature providing "An Expert's View," which offers additional perspectives on relevant topics contributed by scholars who research and publish in a specific area. New sidebars on current topics relevant to the field of sport management; some examples include US Track and Field's SMART goal setting as well as genes and technology of leadership. Pedagogical Aids Developing Your Perspective. Thought-provoking questions ask learners to apply theoretical information to contexts relevant to them from their current experiences or in their future careers. Managing Your Learning. Key points from each chapter enhance comprehension. Strategic Concepts. Key terms lists provide for a shared vocabulary in discussing the major concepts of management. In Brief. Short summaries of the important points in a section help crystallize concepts. To Recap. Brief boxes revisit key concepts discussed earlier in the book. Extensive references to journals, scholarly texts, and relevant websites.

"It is a provocative and useful compendium of ideas and historic perspectives that are current and applicable. It is a worthy contribution to the health care literature."

After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management. Within certain limits, conflict can be essential to productivity. This book contributes to the investigation of organizational conflict by analyzing its origins, forms, benefits, and consequences. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. Managing Conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organizations. Conflict is inevitable among humans. It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their own objectives. Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. This book examines these root causes of organizational conflict and offers constructive perspectives on its consequences.

Organizational Effectiveness: A Comparison of Multiple Models directly addresses the issues of non-integration and non-comparability. This book not only provides well thought out approaches to effectiveness as a construct, but also practical suggestions for improving effectiveness in organizations. A set of integrating questions that raise theoretical, conceptual, empirical, research, practical, and managerial issues are also included. This text likewise compares and contrasts theoretical and philosophical roots of a particular perspective with other perspectives. This publication is intended for scholars and researchers seeking to understand and measure organizational effectiveness, as well as practitioners who are faced with the problem of managing and improving their own organization's effectiveness.

Successful engineering projects require a clear vision and long term strategy. Therefore, effective business initiatives have been applied to the engineering environment in order to enhance its management perspectives. Business Strategies and Approaches for Effective Engineering Management brings together the latest methodologies, principles, practices, and tools for engineering management. By providing theoretical analysis and practical applications, this book is a useful reference for industry experts, researchers, and academicians regarding progressive strategies for successful management.

This edition has been completely revised. The authors, noted authorities in the field, focus on ways to improve R&D organization productivity and foster excellence in such companies. They describe how to design jobs, organize hierarchies, resolve conflicts, motivate employees, and create an innovative work environment. Features extensive cross-cultural coverage of European and Pacific Rim R&D organizations and policies which greatly differ from the US. Includes an entirely new section on various strategic planning elements unique to an R&D organization along with a case study.