Prepare yourself for the challenges that are certain to be facing the public library system in the coming years. Managing Public Libraries in the 21st Century predicts the types of management, planning, collections, building, funding and governing structures, and services that will be needed in the 21st century. The contributors address some of the most pressing questions with which the profession must be prepared to deal, including: What management skills will be required to administer the public library in the coming years? How can educators best prepare their students for public library administration? How will library funds be distributed in the future? The answers to these and many other important questions are highlighted in this informative new book. Public librarians, as well as library school faculty and students will find this volume to be fascinating and indispensable.

Creative Management of Small Public Libraries in the 21st Century isan anthology on small public libraries as centers of communities serving populations under 25,000 that make up most of the public library systems in the United States. A wide selection of topics was sought from contributors with varied backgrounds reflecting the diversity of small public libraries. The thirty-two chapters are arranged: Staff; Programming; Management; Technology; Networking; Fundraising; User Services and provide tools to lead a local public library with relevant and successful services. This volume shares a common sense approach to providing a small (in staff size or budget) but mighty (in impact and outcome) public library service. The contributors demonstrate that by turning the service delivery team outward to the community with enthusiasm and positive energy, it is possible to achieve significant results. Many chapters summarize best practices that can serve as checklists for the novice library director or as a review for the more seasoned manager working through new responsibilities. Chapters are tactical, focusing on specific issues for managers such as performance evaluations, effective programming, or e-reader services. Time management is crucial in a small or rural public library as well as the challenges associated with managing Friends and volunteers. While most public libraries do not have the resources to satisfy customer expectations for instant gratification, ultra-convenience and state-of-the-art technologies, The authors of this book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships. This volume makes an important contribution to the literature by reminding us that public libraries transform communities of every size. In fact, never before has the role of the public library been a more critical thread in the fabric of community life.

This book helps readers explore how public librarians have reinvented the ways they bring people and information together to meet 21st-century challenges. Public Libraries in the 21st Century provides an up-to-date picture of what the public library is today, what the public librarian needs to know, and how to apply that knowledge. The book offers a thought-provoking exploration of the social, political, economic, cultural, and technological influences that determine the role of the public library in our society. It also looks at ways in which that role continues to change to meet new challenges, while always keeping true to the mission of bringing people and information together. Beginning in the latter half of the 20th century, the library reinvented and repositioned itself to be a force for people and their interaction with information. To illuminate that process, the book outlines the history and purpose of the public library. Issues of leadership, planning, decision making, organizing, and staffing are discussed, as is the impact of technology on how the library is managed and how it serves the community.

Public Libraries in the 21st Century presents a comprehensive analysis of the impact of recent policy initiatives directly targeted at public libraries along with broader developments in the public sector environment within which they operate. Key features include: ¢ An exploration of the context within which public libraries are operating and analysis of their role in local and national life; ¢ Examples of best practice in service delivery; ¢ Evaluation of the challenges and opportunities confronting public library managers; ¢ Wide ranging coverage, including information from published and unpublished sources, supplemented by interviews with key stakeholders in the public library sector. The book provides a unique and thorough guide to the contemporary discourses surrounding issues of identity, social purpose, value and strategy facing the public library service.

Examines the Association of Research Libraries' "new measures" initiative. In response to the changes that digital information brought about in libraries, this collection of articles explains how the Association of Research Libraries is developing new measures for evaluating library services and holdings.

Government Information Management in the 21st Century provides librarians, information professionals, and government information policy leaders with a comprehensive and authoritative state-of-the-art review of current issues in government information management with a global perspective. The widespread use of the Internet to provide government information and services has altered the landscape dramatically for those who organize, store, and provide access to government content. Technical challenges include digital preservation, authentication, security, and accessibility for a diverse user base. Management challenges include changes to costs, workflow, staff skills and resources, and user expectations. Public policies based on distributed paper collections must also change to address issues that are inherent to digital, networked, public content; such issues include the maintenance of personal privacy, re-use of government information, and the digital divide. The authors in this timely book are practitioners, scholars, and government officials. Together they provide an informed look at how managing government information is being tested at a time of rapid change. Part I addresses key issues for public, academic, and government libraries in organizing and providing access to government information. Part II features chapters on the diverse information issues facing governments, such as managing Freedom of Information requirements, opening government data to the public, and deploying new online technologies.

This volume on the challenges public libraries may face in the 21st century covers such strategic and technological issues as fund-raising, pursuit of a community-based mission, and the combination of new and old media. Lists of additional readings and questions for discussion are included.

As the 21st century begins, we are faced with opportunities and challenges of available technology as well as pressured to create strategic and tactical plans for future technology. Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this co-operation is what leads to solid IT management practices. This volume is a collection of papers that present IT management perspectives from professionals around the world. The papers seek to offer new ideas, refine old ones, and pose interesting scenarios to help the reader develop company-sensitive management strategies.